Rex Dunn Email & Phone Number

State Licensed TX, FL, NY, OK. Certified, TWIA, HAAG, AMFAM, CA Earthquake, Allstate, Liberty Mutual, and workman compensation certificates.Develop and execute companies from infant stages into national launched of their program including applications, GPS transmission solutions, operations, contracts, damage administration, claim payments, distribution, and logistics.Developed, organized, executed, and successfully administered the RFP process for multimillion-dollar accounts.Consulted for start-up to established companies which need a fresh view and outlook on their company driving increased revenue and lower expenses within the first year.

Developed and built the company from a startup operation to an award-winning operation in the specialized medical segment for 7-years running.Responsibilities included purchase and rezoning business property, ground up physical build, government regulations, financial operations, personnel, customer retention, P&L, accounting, and software design/implementation.Currently operating in Colleyville, TX with nationally recognized talent and designated training facility for all operations in Texas.Community outreach through Chamber of Commerce and regional events.dunnallergyrelief.com.

St. Johns, Mi, Us

Built out Network Services, damage administration, and managed processes for QuestX dispatching. This included over 10,000 companies in the United States and 2,000 in Canada.Responsibility for managing hundreds of millions in claims each year providing emergency services to those in need. Departments directly managed include Network Services, Claims, Auto Damage Administration, Analytics, P&L, Network Support, Distribution, Logistics, Industry Marketing, and Contracting Process.•Lead company initiatives for new business completing RFPs, financial terms, and launch schedule to secure business. This role included extensive travel, meeting with suppliers, presenting to clients, and monthly Board Meetings. Provided design, testing and execution for new software for business execution.

Succeeded in the design and execution of a new business for roadside assistance execution unsurpassed by any service product currently in the market.Created and implemented real time GPS principles for service provider logistics including product mix, capability level, driver training/tracking, performance delivery, cost control, including but not limited to multiple services for one unit during delivery routes. Engineered communications between OEM, retail/service market, and customer engagement for seamless transaction of individual events simultaneously throughout the United States and Canada.

Northbrook, Il, Us

• Managed the Distribution and Logistics Network Services Department, which includes the United States, Puerto Rico, Virgin Islands, and the Canadian network for Allstate Roadside Service. • My direct reports included Network Performance Managers, Auto Damage Department, Network Analyst, Secondary Network, Specialty Network and Heavy Network. The contracted network size is over 10,000 independent service providers with over 45,000 vehicles in service. • P&L expenses managed was over 40 million in expense and 2.5 million in salary management. Clients serviced included, but not limited to: BMW, MINI, Verizon, AARP, BP, Porsche, Ferrari, Maserati, Avis/Budget, Enterprise, Alamo, Good Sam, GM, Mitsubishi, VW, Audi and Allstate Insureds.• Direct Management of National Sales Team, Domestic Call Centers with over 1,000 employees and Client Management. Note: Allstate purchased the GE Partnership Marketing Group in June 2008.

Norwalk, Ct, Us

• Managed Network Services Department which encompassed Network Managers, Network Support call center, Auto Damage Administration, Porsche Call Center, Coverage Analysis for the United States, Puerto Rico, and Virgin Islands.• International Relationships in India, Mexico, and Canada. Department managed over 6,200 independent small business in the United States, Puerto Rico, Virgin Island, over 3,000 small business in Canada and 1,200 in Mexico.• Developed strategy and presented to GE Senior Leadership, General Motors, Ford Motor Company, Porsche, BMW/MINI, Mitsubishi and Good Sam.• Direct P&L responsibility of over $800,000 in salary, including management of network relation calls in India and over $120,000,000 in claims expense for services rendered.• Created and launched first neural network performance model in the industry which is widely used today.

New York, New York, Us

• Direct management and P&L responsible for Wholesale portfolios for the United States Auto Club / Motoring Division (USAC/MD). Wholesale clients included Ford, Lincoln, Mercury, United States Postal Service, Ferrari, Maserati, Jaguar, and Land Rover.• Retail responsibilities includes SAMS, Texaco, Chase/Bank One, JCPenney and Citi products. Directly responsible for program P&L and performance of all programs including, Client Relations Executive Team and tactical & strategic initiatives.• International contracts and relationships in India, Mexico, and Canada. Department managed over 6,200 independent small business in the United States, Puerto Rico, Virgin Island, over 3,000 small business in Canada and 1,200 in Mexico.• Responsible for Network Managers, Road Service Network Support, Insurance Damage Administration, Coverage Analysis Team, and Dealer Relations Call Center for USAC/MD. Network encompassed over 10,000 independent companies throughout the United States, Puerto Rico, and The Virgin Islands.

Business Management And Communications

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