Rexel Paurillo Email & Phone Number

Qualfon Philippines - June 2010 - January 2017I started working in BPO since 2010 and it was with Qualfon Philippines a telephone company. I worked as a customer service representative. Since I showed dedication for such an early stage, I was promoted to be in a supervisory department where we face more irate and difficult customers. But it kept me more excited to go on, so after a year I was promoted to a tier 3 department where it is different from handling difficult customer but having to deal with very complex process. Porting numbers from 1 company to another. I was doing good, like I even exceeded the metrics but the account was dissolved. So I was forced to find another opportunity elsewhere.Accenture Inc. - June 2017 - November 2020Since one door closed and another window indeed opened. I got hired as A technical support representative in Accenture to a project named Google. We pioneered the top selling phones in the US. I did a great job in showing my skills, exceeded the managers expectations. I even got an award for consistently hitting the scorecard all through out the year. And then not for long I was called to apply for a career growth opportunity which is to apply to another project(Microsoft) as an IT Tech support/Service Desk/Infrastructure Cloud Engineer and I am here doing hardcore technical support. I still don't know everything but my passion to learn and hit every quota would help your company.Trustarc Web Services Inc. - December 2020 -Present

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  University Of Cebu

  Information Technology