At Ross Manufacturing I have focused on growing sales by focusing on multiple channels and maximizing each channel through analysis and marketing.• Rebuilt Ross Manufacturing website to show professional content and provide an E-Commerce sales channel. By focusing on online content, SEO, and E-Commerce I was able to grow brand awareness of Ross Manufacturing and capture sales of customers wanting to purchase online.• Applied engineering knowledge to design and quote industrial equipment.• Followed equipment sales through production process to ensure production schedule and quality are being met.• Work with manufacturing team to ensure capabilities when quoting custom equipment and learning manufacturing process.• Make occasional outside sales trips and attend trade shows.

As the store manager for a NewWave Link AT&T store I focused on exceeding goals set for sales and administrative responsibilities. To achieve the goals of a store manager I had to develop a successful team through coaching and delegating responsibilities.• Developed team through coaching and leading by example. This also included delegating tasks to team to encourage them in developing skills.• Took under developing store to a store that exceeded expectations and won monthly rewards and accolades.

• Implemented company marketing and sales plan.• Worked with IT team to create customized plans for when providing customer solutions.• Developed policy of mapping customer facilities to ensure accurate bidding and ease of IT members visiting a new location. This created an enhanced customer experience.

Verizon Wireless provided me with my first professional position. I progressed through many positions within the retail location I worked, including Customer Service Representative, Keyholder, and Sales Representative.• Provide an excellent customer experience every time and focus on growing customer perception of Verizon Wireless by focusing on receiving excellent survey scores.• Focused on building knowledge of products to create a great customer experience and simplify sales process.• Taught classes on helping customers learn how to use new equipment.• As a key holder I was responsible for opening and closing store operations.

Supervision of day-to-day activities including event management.