● Built and maintained strong relationships with residents and colleagues, fostering a positive and inclusive community atmosphere.● Collaborated with management teams to address resident concerns, improving overall satisfaction and creating a welcoming environment.● Trained and mentored new consultants, enhancing team performance and engagement.● Identified and implemented operational improvements that positively impacted the resident experience.

● Led full-cycle recruitment for contractors and full-time employees, ensuring an efficient and thorough process for screening, interviewing, and background checks.● Managed the employee lifecycle, including onboarding, job status changes, and offboarding, maintaining accuracy in HRIS platforms such as Deel, Gusto, eHR, and ADP.● Coordinated payroll operations and maintained personnel documents, ensuring compliance with labor regulations.● Directed performance evaluations and leveraged HR data to inform talent management decisions, improving employee engagement and retention.● Developed and implemented HR policies, ensuring adherence to employment laws and contributing to operational efficiency.

● Managed the recruitment process for entry-level positions, from candidate screening to extending offers, ensuring timely fulfillment of vacancies.● Conducted market salary analysis to provide recommendations on competitive compensation strategies.● Streamlined HR operations and administrative tasks, improving workflow and daily operations.● Administered company expenses and payables, contributing to efficient financial management.