With 13 years of experience in Appointment Setting/ Telemarketing, I also have a few months as a team Lead and several years in a BPO company which taught me to be more patient, hardworking, fast learner and to be a team player, etc. My skills include Communication, computer literate and basic office skills such as MS Word, PowerPoint and Excel.I can communicate effectively both verbally and in writing and can work with less supervsion.I can collaborate with others as a part of a team and put the needs of the team first before anything else. I am always positive in the face of adversity, whenever I encounter difficult challenges and I am also positive about change and I always embrace it. I am very flexible in terms of being prepared to whatever task I am assigned to and task that might not be part of my responsibility and task given at a short notice. More importantly, I am a goal oriented person. Everyday before I start my shift, I have a specific goal to achieve and walk an extra mile to get that goal.I am hoping you can consider my application.