Rey Camacho Email & Phone Number

• Engage with prospective customer through outbound and inbound calls.• Present offer, negotiate to close deals, and collect the necessary documentation to purchase vehicles from customers. • Persuade clients to hold interest in the company versus the competition.• Maintain excellent customer service skills, while presenting offers, and troubleshooting customer related issues. • Gather necessary and complete information for evaluation purposes.

• Organize, communicate and deliver class objectives in clear, concise and well-paced lessons, assuring accreditation compliance for classroom and lab content. • Actively supervise and hold students accountable in the classroom and lab settings, to ensure participation and motivation.• Facilitate neat, orderly, controlled and safe environments, in accordance with OSHA and accreditation standards. • Test, evaluate, and communicate student performance in a timely and accurate manner, using proper documentation. • Accountable for preparing, maintaining, and repairing training aids, tools, and equipment, for use in classroom and lab.• Provide mentorship to students and newly hired colleagues and aided in campus-wide student retention efforts.

• Diagnosed and repaired customer vehicles while maintaining high customer satisfaction and meeting productivity and efficiency numbers. • Performed such services on complex foreign models, including Ferrari, Porsche, Audi, Volkswagen, Mercedes Benz, BMW, Jaguar, Land Rover.

• Supervised store efficiency by managing inventory, employees and customer concerns. • Performed opening and closing functions.• Managed financial transactions and bookkeeping for the business. • Trained, mentored and supervised 15 employees to achieve a low labor rate, while keep a high ticket average.

Toyota

• Met and greeted service customers and took service calls from customers to schedule appointments. • Advised customers of estimated service and repair costs and reviewed details of service/repair invoices with customers to ensure proper understanding of all services provided, with the aim of accurate and expedient service. • Monitored technicians and transmitted information to them regarding the work to be performed. • Managed customer and technician concerns.

• Diagnosed and repaired Porsche vehicles, maintained high customer satisfaction and met productivity and efficiency expectations. • Performed successfully and ethically in a team-oriented and flexible environment.

Delray Beach

• Efficiently and accurately performed work as outlined on repair order, in accordance with dealership and factory standards. • Kept shop area and customer vehicles neat and clean.• Responsible for keeping full inventory of dealership tools at all times. • Documented work performed on company-provided repair orders.

Certification, Volkswagen Factory Training

Diploma, Automobile/Automotive Mechanics Technology/Technician