Help the company increase sales by developing new business opportunities and acquiring new clients.Utilizing marketing resources to drive account retention and growth.

Developing client relationships at a senior and technical level.Closed a 2.1M project for servers and SAN storage on the first month of work.

Helped retain an IP telepony product and developed an SDWAN product.Enabled partners to update their knowledge on the latest product offerings.

Lead and grow the business for Lenovo Commercial and Asus Commercial products particularly Lenovo System X Servers, Lenovo ThinkCentre, ThinkPad and ThinkStations in the Visayas area.Achieved monthly sales quota from January to March 2017

Worked with the sales team to develop sales proposals and quotations.Identifed each customer requirements and create solutions for it. Revised the proposed solutions as necessary.

Started the service center of the company serving both resellers and end users.Implemented the service center’s repair policies and procedures.Executed the responsibilities of a lead technician at the same time as the receptionist for allwalk-in clients.Act as technical support for Apple products including iPhones, iPad, laptops and desktops aswell as other phone brands and products within the store.Configure Cisco Linksys small business routers and extenders for home user needs.Perform various administrative duties such as mass-mailings for the company’s suppliers forreturns of defective products, and repair feedback for our customers and reseller.

Carry out timely Cisco product presentations from within or outside the city to empower the resellers on several Cisco product updates.Completed the office network cabling and ensure that all the connected devices like the switches and routers, computers, printers, IP Phones are in their best performance.

Took and passed the Apple Certified Macintosh Technician exams on both hardware andsoftware in a day on February 2009.Acted as technical support for Apple desktop and portable computers.Performed out of the office technical support for big clients in which their product and theirinformation are highly confidential.Processes the request of Apple parts or iPod’s replacement through Apple’s GSX.Processes the return of defective spare parts back to Apple.Submits Apple Service Provider weekly report to my direct head.Installed and maintained the network of the office.

Initially manned the company’s branch in Al Dammam K.S.A. after a year in Riyadh.Responsible for installation, maintenance and repair of Roland large format printers, print andcut machines, and Roland vinyl cutter machines.Trained every customer and buyer with the machine’s operations and its accompanyingapplication software.Configured IP based machines to run on a simple network either Peer-to-Peer or on a LocalArea Network.Constantly updating my managers for new and revised information from Japan with regardsto our machines.Coordinated with my direct heads in creating plans and ways to improve our customersupport.Responsible in claiming warranties from Japan for machines repaired under its warrantyperiod.Create quotations and makes follow-up for the in-house and field repairs.

Responsible for installation, maintenance and repair of Roland large format printers, print andcut machines, and Roland vinyl cutter machines.Trained every customer in connection with the machine operations and its accompanyingapplication software.Configured IP based machines to run on a simple network either Peer-to-Peer or on a LocalArea Network.Constantly updating my managers for new and revised information from Japan with regardsto our machines.Coordinated with my direct heads in creating plans and ways to improve our customersupport.Responsible in claiming warranties from Japan for machines repaired under its warrantyperiod.Create quotations and makes follow-up for the in-house and field repairs.

Installed, maintained and repair HP DesignJet large format printers, HP LaserJet and HPDeskJet printers.Passed the HP DesignJet and HP Netserver certification exams for the company to becomeaccredited HP distributor.Maintained HP Netservers, HP workstations, and other personal branded computers.Supported Apple computers including Power MAC G4, PowerBook, and iBook.Supported Local Area Networks configurations for customers on- site.Installed and configures AutoCAD software applications to be run as a stand-alone or on anetwork.

Operated and assisted in printing Tamiya packages using a five color and a two colorHeidelberg offset printing machine.Responsible for checking the proper color density on printed materials.Prepares and mixes ink for production.Create reports for the day’s production.