Rey Peralta work email
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Rey Peralta personal email
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Rey Peralta phone numbers
As a versatile professional with experience in banking, telecommunications, customer service, and UI/UX design, I bring a unique combination of skills to any role I take on. My background in sales and customer service has provided me with a deep understanding of client needs, effective communication, and problem-solving, which are essential in every industry.My career journey has been shaped by a passion for creating meaningful connections and crafting solutions that drive positive outcomes. Whether I'm improving user experiences through design, streamlining banking operations, or enhancing customer interactions, I approach every challenge with a strategic mindset and a commitment to excellence.I thrive in diverse environments where I can adapt, learn, and make a tangible impact. I am driven by the desire to make a difference, whether through developing human-centered designs, optimizing processes, or fostering strong relationships.I am always eager to connect with like-minded professionals to collaborate on innovative projects and bring fresh ideas to life. Let's work together to turn challenges into opportunities and make a lasting impact.
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Care RepresentativeVerizon Jul 2022 - Aug 2023Los Angeles, California, United States•Resolved customer service conflict 100% of time for Los Angeles and nationwide, largest wireless carrier in the U.S.A.•Analyzed user feedback to identify pain points, contributing to the development of solutions that enhance user satisfaction and experience.•Provided exceptional user support by leveraging deep product knowledge, ensuring a seamless and positive user journey.•Troubleshot software issues on customer devices, applying problem-solving skills to improve functionality and usability. -
Lead Solutions SpecialistVerizon Wireless Sep 2014 - Jul 2022Los Angeles, California, United States•Streamlined workflow process in cutting-edge technology to drive retail sales and expand Verizon network, demonstrating a passion for innovative solutions, cut down time by 20% (increasing sales by 10% over 6 months).•Analyzed sales data and customer feedback to identify trends and opportunities for improvement, implementing changes that enhanced sales performance and customer experience.•Conducted user research by building connections and asking insightful questions to uncover and understand customer needs.•Expanded user base by proactively reaching out to customers, gathering feedback, and promoting products that enhance user experience.
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Lead Customer Service RepresentativeFifth Third Bank Dec 2012 - Sep 2014Brentwood, Tn•Managed and delegated tasks for the teller line, ensuring efficient and effective operations while acting as the primary point of contact for CSR activities and stepping in as Acting Assistant Manager in the absence of the Branch Manager.•Performed branch audits, ensuring compliance with bank policies and managing security procedures. •Conducted training sessions for CSR personnel, enhancing their skills in providing excellent member service. •Fostered strong customer relationships, addressing and resolving inquiries promptly to ensure positive experiences. -
Customer Service RepresentativeIntegrity Legal Corporation Mar 2008 - Jun 2012Long Beach, Ca•Handled confidential records daily, ensuring privacy and compliance with regulations.•Coordinated customer accounts from order through production to on-time delivery, ensuring high-quality service.•Performed invoice processing, quote preparation, and data entry, maintaining accurate and organized records.•Executed up-selling of products and services, enhancing customer satisfaction and generating additional revenue.
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Senior Personal Financial RepresentativeWashington Mutual Bank Oct 2000 - Jul 2007Bellflower, Ca•Promoted and sold financial products, providing referrals to other banking services. •Ensured branch security through meticulous procedures and compliance with regulations. •Delivered top-tier customer service, efficiently resolving customer concerns. •Proactively built and maintained customer relationships, contributing to high satisfaction and loyalty.
Rey Peralta Skills
Rey Peralta Education Details
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Ui/Ux Design
Frequently Asked Questions about Rey Peralta
What is Rey Peralta's role at the current company?
Rey Peralta's current role is Versatile Professional | UI/UX Design, Sales, Banking Operations and Customer Service Expertise | Problem Solver and Adaptable Learner.
What is Rey Peralta's email address?
Rey Peralta's email address is re****@****ess.com
What is Rey Peralta's direct phone number?
Rey Peralta's direct phone number is +156268*****
What schools did Rey Peralta attend?
Rey Peralta attended Bethel School Of Technology.
What are some of Rey Peralta's interests?
Rey Peralta has interest in Disaster And Humanitarian Relief.
What skills is Rey Peralta known for?
Rey Peralta has skills like Customer Service, Banking, Sales, Marketing, Teamwork, Outlook, Microsoft Excel, Microsoft Word, Powerpoint, Business Development, Marketing Strategy, Loans.
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Rey Peralta
New York City Metropolitan Area4mi.lk, gmail.com, milkstudios.com, milkstudios.com3 +121264XXXXX
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Rey Peralta
Youth Worker At The Center For Alternative Sentencing And Employment Services (Cases)Bronx, Ny -
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