Reyad Sephen Email & Phone Number

Dubai, Ae

United Arab Emirates

Provide technical expertise in Physical Access Control to support field sales, inside sales, and channel partners in closing deals with current and prospective customers, partners, and end users in the Middle East and Africa.Drive and manage the technology evaluation stage of the sales process, working closely with the sales team as the key technical advisor and product advocate.Articulate PACS technology and product positioning to both business and technical… Show more Provide technical expertise in Physical Access Control to support field sales, inside sales, and channel partners in closing deals with current and prospective customers, partners, and end users in the Middle East and Africa.Drive and manage the technology evaluation stage of the sales process, working closely with the sales team as the key technical advisor and product advocate.Articulate PACS technology and product positioning to both business and technical users.Identify and resolve technical issues for assigned accounts to ensure customer satisfaction throughout the sales process.Achievements: . Develop, present, and respond to proposals for specific customer requirements and industry-specific solutions.. Work with Sales team to convey customer requirements and devise new ways of using HID products.. Support customers in designing access control systems, including biometrics, RFID, smart cards, and custom data encoding including Keys for encryption and Formats..Collaborate with engineering on custom product or solution requirements and developments.. Prepare and deliver technical presentations to customers and prospective customers.. Support team efforts at exhibitions and events, providing first-level technical training to new partners.. Offer technical presale support, including product configuration, inquiries, and system integration support.. Advise customers on integration projects and mobile access software development, including Apple Wallet deployment.. Conduct product evaluations, proofs of concept, and demonstrations to showcase access control solutions.. Conduct online training sessions for clients, imparting comprehensive knowledge on HID Physical Access Control Solutions.. Convey complex technical information clearly and concisely to end users.. Engage with clients to understand pain points, clarify technical queries, and present solutions addressing their challenges. Show less

Cairo, Egypt

Managing and supporting the Pre-Sales process in cooperation with the sales and technical teams of distributors and system integrators.Achievements:• Representing Hanwha Techwin in Egypt and increased its market share across the country.• Played a key role in pricing and commercial decisions, that was instrumental in the success of getting the client on board.• Developed security system solutions out of technical drawings & tender specifications, that had a high acceptance… Show more Managing and supporting the Pre-Sales process in cooperation with the sales and technical teams of distributors and system integrators.Achievements:• Representing Hanwha Techwin in Egypt and increased its market share across the country.• Played a key role in pricing and commercial decisions, that was instrumental in the success of getting the client on board.• Developed security system solutions out of technical drawings & tender specifications, that had a high acceptance ratio across clients.• Successfully secured approval and empanelment for Hanwha products with new consultants to be added in their vendor list.• Developing new System Integrators across the market and maintained excellent relations with the existing ones.• Grew business across hard to crack segments such as the Government, Military, Oil & Gas sector, Public and private sectors.• Imparted trainings for Presales team and consultants. Show less

Giza, Al Jizah, Egypt

Systems & Equipment Worked on:X-ray machines (Astrophysics), Walk through metal detectors (Garrett), Bollards, barriers, Sliding gates (Secure USA), IP CCTV system (AXIS), Milestone (corporate X protect) video management system, Access control system, Honeywell EBI r410 (Honeywell), RFID system (Honeywell) and Attendance system (ZKT)Achievements: • Entrusted with end-to-end security systems implementation, design and follow up execution with the contractor for Saudi Culture… Show more Systems & Equipment Worked on:X-ray machines (Astrophysics), Walk through metal detectors (Garrett), Bollards, barriers, Sliding gates (Secure USA), IP CCTV system (AXIS), Milestone (corporate X protect) video management system, Access control system, Honeywell EBI r410 (Honeywell), RFID system (Honeywell) and Attendance system (ZKT)Achievements: • Entrusted with end-to-end security systems implementation, design and follow up execution with the contractor for Saudi Culture Center at Garden City.• Led a team of 1 Supervisor and 4 Technicians• Devised and managed operator training sessions for Security Guards. Show less

Egypt

Mapped project scope, objectives and streamlined efforts toward attaining optimum project configuration in line with critical success factors. Managed operational aspects of the project including knowledge management, coordinated resources and project planning, status reporting, and delivery.Key Projects Commissioned and Scope: ▪ Saudi Embassy Physical Security Systems - Bollard & Barriers ▪ Nile Ritz Physical Security System - Bollard, Walk through metal detector, Drop arm… Show more Mapped project scope, objectives and streamlined efforts toward attaining optimum project configuration in line with critical success factors. Managed operational aspects of the project including knowledge management, coordinated resources and project planning, status reporting, and delivery.Key Projects Commissioned and Scope: ▪ Saudi Embassy Physical Security Systems - Bollard & Barriers ▪ Nile Ritz Physical Security System - Bollard, Walk through metal detector, Drop arm, under vehicle inspection system, X-ray, tour guard▪ Cairo Uptown Security System - Drop arms ▪ Hilton Green Plaza - Drop arms ▪ Italian Consulate - CCTV system ▪ Taba Heights - CCTV system▪ Makady Bay - CCTV system ▪ Renaissance Sharm El Sheikh Hotel – Bollard Show less

Cairo, Egypt

Maintenance and technical support for CCTV, Road blockers, Bollard, Drop arm, talk-A-phone andwalk through metal detectors1- Responsible for site survey2- Installing the devices as per the plan3- Monthly maintenance for the Devices –electrically and mechanically –

Egypt