Homayra Reyes Matanzo, Mba Email & Phone Number

Fort Worth, Texas, United States

Dallas, Texas, United States

• Serve as faculty member of the Business Administration Department engaging with the subject through research, training, classroom instruction.
• Regularly instruct undergraduate and graduate level students in a classroom setting all on all relevant topics related to Business Administration.
• Facilitate in bilingual, Spanish, and English courses for traditional and adult student population.

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

• Operate as Student Services Director with an overview of Admissions, Financial Aid, Retention, Academic Counseling, and other areas directly related to overall student success.
• Consistently provide campus leadership, oversight of the enrollment management, and strategic planning of the Division of Student Affairs.
• Frequently develop strategies necessary to strengthen student enrollment, admissions, and other coreprocesses critical to growth and preservation of the institution.

San Juan, Puerto Rico

• Provided direct supervision for all personnel while managing daily operations of the Admissions Department in an effort to meet and exceed student and institutional goals and initiatives.
• Ensured admissions teams’ compliance with all institutional and ethical standards as well as State and Federal accreditation and regulations.
• Exercised excellent interpersonal communication skills to regularly engage with in-state, out-of-state, and military students as well as high school prospective students for the purpose of offering admission resources.

San Juan, Puerto Rico, Puerto Rico

• Directly managed Institutional Admissions to keep a structured and metrics-oriented operation.
• Routinely handled high-level supervisory duties such as reporting, metrics, project development, technology implementation, and standards operating procedure (SOP) creation.

Corporate Online Division

• Provided direct supervision of all Admissions Department personnel and daily operations to best support and advance student and institution goals.
• Worked closely with Admissions Directors to help develop and implement operational goals paramount to departmental success.
• Participated as member of the leadership team, which involved developing marketing and operational plans to ensure successful student recruitment efforts.
• Ensured admissions teams’ compliance with all institutional and ethical standards as well as State and Federal accreditation and regulations.

National University College - Online Division

• Consistently worked and communicated effectively with all institution departmental staff.
• Reviewed and maintained accurate files and documentation in accordance with State and Federal regulations, including applications, transcripts, letters of recommendations, and other sensitive documents.
• Prepared students to accurately use the Canvas and Blackboard platforms encouraging them to explore learning opportunities and persevere with challenging tasks by utilizing consultative sales and retention efforts.
• Participated in the preparation, maintenance, and distribution of various forms and instructions with regards to the area of assignment.

National University College - Online Division

• Regularly conducted telephone-based personal interviews to qualify prospective students on their educational goals, interests, and admission requirements with the goal of encouraging them to apply to the University.
• Provided resources to prospective students explaining available academic programs, understanding of time commitment, technological resources, and overall skills necessary to be a successful online learner.
• Effectively used contact methods such as email, phone, and text messaging correspondence to communicatewith prospective students, following up and providing excellent customer service to help support sales and.
• Worked interdepartmentally with the Student Financial Aid Office, Registrar, Retention, and Faculty to ensure that students were accurately informed and supported to successfully matriculate.
• Provided relevant and timely feedback to supervisors as needed to ensure enrollment processes andprocedures were both efficient and operative.
• Participated in special projects as requested and attended meetings as assigned.

Doctor Of Education - Edd, Organizational Leadership

Master Of Business Administration - Mba, Management & Strategic Leadership, 3.93/4.00

Bachelor Of Business Administration (Bba), Entrepreneurship/Entrepreneurial Studies, 3.97/4.00