• Supported a database cleanup initiative using T-SQL.• Rebuilt and upgraded a queue management application in ASP.Net/C#/MS SQL Server for use in multiple agencies.• Rebuilt a portal tool in ASP.net/VB.Net/MS SQL Server to connect and display agents’ status and people in queue from the queue management system.• Automated the process of data extraction for a quality system using Stored Procedures and ASP.net

• Lead the data migration efforts for order management in an implementation of SAP in Chile and Venezuela sites.• Supported Argentina ERP implementation by leveraging the help from an offshore team and preparing a server to send and receive invoices to and from the government.• Supported Brazil External facing and e-commerce websites overhaul project with a Windows server and MS SQL Server install.• Supported a TOW by organizing the move of 10 lines from and infrastructure point of… Show more • Lead the data migration efforts for order management in an implementation of SAP in Chile and Venezuela sites.• Supported Argentina ERP implementation by leveraging the help from an offshore team and preparing a server to send and receive invoices to and from the government.• Supported Brazil External facing and e-commerce websites overhaul project with a Windows server and MS SQL Server install.• Supported a TOW by organizing the move of 10 lines from and infrastructure point of view toDominican Republic.• Supported the Help Desk process by increasing the amount of tickets resolved to a 95% in less than a week and increasing adoption rate to 30%.• Developed various tools including an automated tool for gathering computer asset information for inventory purposes and a cost analysis tool for the costing team to reduce the time needed to process reports from 3 - 5 hours to a few minutes. Show less

Developed a Puerto Rico based webapp called CasiEmpty that gathered, via crowdsourcing, the nearest gas station prices using the phones GPS. It permitted the 100,000 or so app users to share and see the current gas prices. The system was developed mainly in PHP/MySQL/JQuery Mobile/CSS.

• Lead and coordinated, from an IT perspective, an office move of 35 to 50 users. • Created a Historical Database in MS SQL Server interfacing with Oracle through ftp and Transact SQL.• Created a web based front end for a Sales Analysis Tool with IIS, ASP.NET, and Crystal Reports.• Developed Tools like a Parts catalog and a benefits tracker tool in VBA and MS Access.• Programmed PBX extensions and configured phones in a migration from Analog Telephone PBX to an Avaya Digital… Show more • Lead and coordinated, from an IT perspective, an office move of 35 to 50 users. • Created a Historical Database in MS SQL Server interfacing with Oracle through ftp and Transact SQL.• Created a web based front end for a Sales Analysis Tool with IIS, ASP.NET, and Crystal Reports.• Developed Tools like a Parts catalog and a benefits tracker tool in VBA and MS Access.• Programmed PBX extensions and configured phones in a migration from Analog Telephone PBX to an Avaya Digital PBX.• Queried and Administered an AS/400 server.• Trained users during the migration from dumb terminals to machines with Windows XP.• Developed, improved and debugged a Sales Tool in MS SQL Server and JSP.NET.• Lead Various Projects as: Implementation of a barcode system, Data extraction automation for an Oracle transition from an AS/400 Server, and Complete excel automation of accounting spreadsheets. Show less