Reynaldo Garza Email & Phone Number

Waco, Texas Area

Brownsville, Texas Area

• Manage, implement and maintain the School information data system.
• Network administration, installation, troubleshooting, repair, and support, including routers, switches, wireless access points, and wire connections.
• Installation, maintenance and repair of all telephone communications systems wire and voice over IP.
• Evaluate the use of technology in the organization.
• Manage services such as Help Desk, technical and applications support.
• Implementation and administration of the backup systems and disaster recovery plan.

Working FROM HOME

• Receive inbound calls, deliver exceptional customer service and tech support.
• Maintain records through data entry.
• Provides technical support to users by researching and answering questions; troubleshooting and maintainingworkstation, LAN, and WAN performance.
• Analyze, troubleshoot and resolve technical issues with voice, the internet or data connection.
• Remotely configure and troubleshoot client's equipment.
• Communicate with virtual co-workers to research problem and find the solution.

Brownsville, Texas Area

• Plan, implement and maintain computer and network systems, including resolving issues with Local Area Networks (LAN), Wide Area Networks (WAN) and phone systems.
• Install and perform repairs to hardware, software, and peripheral equipment, following installation specifications. Support desktop applications (Microsoft Office, e-mail, browsers, Adobe Suites, etc.);
• Maintaining a record of daily data communication transactions, problems and remedial action taken, to troubleshoot and fix the problem.
• Design and development of the department’s internet and intranet websites.
• Evaluate the use of technology in the organization.
• Recommend improvements in technology. Manage services such as Help Desk and Technical Support.

Brownsville, Texas Area

Network Administration (Installation, repair, troubleshooting, support, training, etc.) Graphic Artist (Design and create print art camera ready for color pre-press).

Brownsville, Texas Area

Computer Systems. (Administration, maintenance, equipment installation, operations, troubleshooting, training)

Matamoros Area, Mexico

Computer Systems. (Administration, maintenance, equipment installation, operations, troubleshooting, training)