Cheng Jui Hsu Email & Phone Number

Taipei City, Taiwan

Taipei, Taiwan

• Led and managed three development teams in the successful delivery of new features for the Insurance Core System using the Scrum framework.• Represented the teams at all Scrum ceremonies, identifying and reporting impediments, and ensuring timely escalation for resolution.• Implemented team-level agile metrics for continuous improvement, fostering a collaborative environment, and instilling a continuous improvement mindset within the teams.• Collaborated with the Product Manager to ensure the Product Backlog met the "Ready" criteria for upcoming Sprints.• Coordinated with cross-discipline team members, ensuring alignment on project requirements, deadlines, and schedules.• Daily interaction and collaboration with cross-functional stakeholders to manage expectations and drive project plans.Achievements:• Spearheaded continuous improvement initiatives, monitoring development obstacles, and incorporating feedback from team members to enhance workflow within and across teams.• Developed and managed over 60 Jira automation scripts, resulting in a 50% reduction in time spent on task management.• Introduced the Scrum metric "Velocity" and associated estimation methods, enhancing development efficiency by 20% across teams.• Implemented visualizations of team performance with instant statistics, establishing a transparency dashboard for daily tracking.

Taipei, Taiwan

台灣 Taipei City 內湖區

• Owner of back-end systems of the biggest global online Sportsbook service provider in Taiwan.• Cooperating with Account Manager and development department (based in Vietnam) to convert what • Licensee clients need into user story of Admin Portal System.• Combining company’s policy & strategy and together with Technical Manager, Front-end team, and Infra team, enhancing & creating features for Central System and Developer Center System.• Prioritizing the product backlog and leading Scrum development team with agile mindset to deliver valuable incremental Sprint by Sprint.

Taipei City, Taiwan

• Owner of Cathay Financial Holdings point reward system, TreePoints.• Analyzing the needs of marketing, business, and operation teams, and leading development team to iterate products through Scrum method.• Defining product direction with User-Oriented thinking and structuring the company's strategic goals into an executable User Story.• Integrating with third-party services (shopping, catering, transportation, points, etc.) to expand the TreePoints ecosystem.Achievement• The total trading points exceeded 100 million points less than one year after the launch of TreePoints. • Integrating bonus points of Cathay United Bank and Formosa Plastics Corporation exchange to TreePoints.• Developing tools to solve the pain points of the financial department.

台灣 台北市

• Software requirements analysis with the clients' needs and the mindset of Start with Why • Analyzing and leading the evaluation and bid of government software development project• Organizing requirements, data mapping, diagrams, and flowcharts for developers to follow and translating between technical specifications and non-technical requirements• Designing software UI wireframe (with Adobe Xd and Axure) and planning database and feature framework to communicate with designers and developers• Controlling project scope, schedule, and cost, and managing project risk• Creating 15% of the company's annual income through the managed projects

Master'S Degree, Institute Of Ocean Technology And Marine Affairs, 4.0/4.0

Essay topic: Coastal management improving by geographic information technologies: A case study in Changhua, Taiwan (Offshore wind power).

Bachelor'S Degree, Department Of Hydraulic And Ocean Engineering