Patrick Reynolds Email & Phone Number

Anaheim, California, United States

• Provides holistic system strategy, optimization, and support for all labor and workforce management systems across domestic sites• Responsible for Business Product Management within the Labor Systems portfolio (including scheduling, deployment, middleware, and related solutions)• Partners closely with Technology on product strategy/concept development and defining/executing these initiatives in collaboration with key Business stakeholders• Subject matter expert for the product suite, Labor Systems, and associated processes• Liaison to development, implementation, and support teams as well as supports projects, enhancements, backlog, and prioritization of features and capabilities

Anaheim, California

Anaheim, California

• Facilitate scope definition, and high-level planning, discovery, and estimation for projects with cross-functional teams.• Quantify cost factors to deliver project deliverables including resources, project oversight, objective risk and related contingency.• Identify standards that will drive consistency and build efficiencies within the organization.• Lead change management aspects for the implementation of new high profile software.• Support changes in operational initiatives and drive the desired results for multiple lines of business.• Confidently lead and drive cross-functional projects, and individual project tracks of large programs through full delivery life-cycle ensuring project is delivered on-time and on-budget.• Manage resource assignment, budget, scheduling, scope prioritization, and change control.• Work with cross discipline team members to validate project assumptions and review project plans.

Anaheim, California

• Identify standards that will drive consistency and build efficiencies within the organization.• Lead change management aspects for the implementation of new high profile software.• Manage a project team supporting new process implementation for locations within the domestic parks & resorts operations.• Support changes in operational initiatives and drive the desired results for multiple lines of business.• Partner with other segments to introduce tools internally to improve team collaboration and networking for Cast Members working from multiple sites.

• Integration of the Time & Deployment processes and applications for Walt Disney Parks & Resorts -Domestic.• Manage the development and implementation of global technical solutions and upgrades/enhancements ranging in scope and budget.• Complete automation of application reporting utilizing defined shelf reporting tools.

• Lead a team of 75+ specialized employees who support daily operation of the Cast Deployment System (CDS) application and other Labor Management applications for 50,000+ users at the Walt Disney World® Resort. • Partner with application sustainment & process teams on all functions of multiple applications including functionality development and testing, access to systems, trouble ticket resolution, and development of standard operating guidelines/ processes. • Work with Labor Relations, Compensation, and Operations to ensure our system set-up and processes are in compliance with multiple union contracts and regulations. • Serve as the Labor Management resource/expert for multiple operational Line of Businesses, focusing on the delivery of outstanding Cast Member, Guest and Client services.• Facilitate the implementation of consistent global technical solutions and upgrades/enhancements. • Develop and push Communication to all levels of organization.

• Responsible for Cast Deployment System (Internal Labor Management/Deployment Application) for the Disneyland® and Walt Disney World® Resorts. • Partner with IT on all functions of multiple applications including functionality development and testing, access to systems, trouble ticket resolution, and development of standard operating guidelines/ processes. • Provide troubleshooting and support to 75,000+ Users in multiple sites. • Lead a team of multi-site System Specialists who support daily operation of the CDS application and other Labor Management applications. • Work with Labor Relations, Compensation, and Operations to ensure our systems and processes are in compliance with multiple union contracts and regulations. • Manage the implementation of global technical solutions and upgrades/enhancements ranging in scope to $500,000. • Develop and push Communication to all levels of organization.• Support the pilot of the Cast Deployment System for Park Operations at the Tokyo Disneyland Resort

• Drive scheduling consistency for all locations in Epcot & Disney/MGM Studios using Workbrain and other systems• Assist in rollout and implementation of the Cast Deployment System (CDS) at Disney/MGM Studios and Epcot.• Monitor daily operations of Food and Beverage, Merchandise and Operations using all Labor Systems• Coordinate the day-to-day operation of the Labor Operations Deployment Bases for Disney/MGM Studios and Epcot.• Partnered with Forecasting and Workload Team to update workloads for multiple locations.

• Drive scheduling consistency for all locations in Epcot® & Disney/MGM Studios® using Workbrain and other systems• Steamlined processes for multiple applications for Disney/MGM Studios® and Epcot®.• Create and manage weekly schedules for Akershus, Biergarten, Le Cellier & Rose & Crown Restaurants in Epcot® • Partnered with Forecasting and Workload Team to update workloads for the 4 table service restaurants.

Orange County, California Area

• Work with the board, staff and community to further the organization's mission • Oversee the long term goals and purposes of the organization• Preside over board and executive committee meetings• Influence how the board uses its time, the selection of board members and its future leadership• General supervision over the affairs of the organization and the officers• Sign and execute all bonds, contracts and other instruments in writing that may be required for the proper and necessary transaction of the organization

Disney Mgm Studios

Albertville, Al / Lake Buena Vista, Fl