Reynaldo Sanchez Email and Phone Number

• Conducting routine evaluations of network and data security.• Locating and seizing chances to enhance and update software and systems.• Creating and implementing the organization’s IT policy and best practice manuals.• Performing routine system audits.• Organizing and establishing deadlines for major IT projects such system updates, migrations, upgrades, and outages.• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.• Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.• Analyze processes, technologies, and vendors continually to find areas for improvement.• Responsible for complex IT systems, including operating systems, networks, firewalls, and load balancers.• Design, implement and manage virtual network within Azure and connect to on-premises environments, Virtual Network, VPN Gateways, DNS, and Load Balancers.• Strong knowledge of Azure Networking, Security and Storage, High availability, and backup.• Integrate on-premises Windows AD with Azure AD, configure multi factor authentication and federated single sign-on.• Responsible for planning, designing, and implementation of Azure AD Identities and SSO services using Azure AD, AAD Connect, Azure AD privileged access, PIM, App registration and ensuring environment. is supported and resilient.• Secure and harden network, server, data, and end user infrastructure.• Creation of web application and connection to Sage X3 ERP database for analysis and information processes.• Creation and maintenance of SQL queries and SAP crystal reports for Sage X3 ERP.• Creation of Power BI Dashboard/Reports with real-time data connectivity from Sage X3 ERP• Extensive knowledge of Sage X3 ERP Administration.• Maintain an enterprise virtualization environment (VMware)

• Manage Sophos/SonicWALL firewalls and in production environment providing secure configurations and monitoring of the firewall logs.• Perform monthly patching and script installations using SCCM 2012 R2 SP1.• Create custom monitoring / reporting scripts utilizing PowerShell / WMI.• Analyze and remediate split horizon and stale DNS zone issues.• Install and administer IIS 5.0/6.0 for web services/servers as required.• Install and maintain SCOM in the environment and maintain the monitoring configurations.• Configure redundant DNS and GC servers for all servers onsite and remote.• Design servers and VMs for SharePoint, webhosting, SQL etc.• Work as key implementer in several complete and ongoing hardware and OS refreshments spanning the globe.• Install and maintain ESXi Virtualization networks.• Provide technical leadership and implementation decisions on Citrix related platforms.• Monitor and troubleshoot server-network connectivity, server operation and performance issues.• Collaborate with vendors and developers to troubleshoot issues and provide application support.• Maintain server reliability and performance by developing machine backup / recovery solutions and instructions on routine system and disk management.

• Manage Windows Servers 2008R2• VMware Infrastructure ESXi, vSphere vCenter Server• Over 350 User's in Active Directory• Responsible of support for all server related issues.• Implemented and Administered Exchange Server 2010• Participated in complete system builds, upgrades, migrations, and patch management.• Implemented security policy and virus protection McAfee EPO.• Implemented McAfee Data Loss Prevention (DLP), Endpoint safeguards intellectual property and ensures compliance by protecting sensitive data on endpoint systems.• Implemented VPN Site to Site with 10 Branch Office and Headquarter, using SonicWALL Firewall.• Implemented VoIP with 10 Branch Office and Headquarter.• Implemented Websense, Web Filter & Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources.• Technical support at the network level WAN and LAN connectivity, routers, firewalls, and security.• Prepared and maintained documentation of technologies, standards and procedures.• Configured Server; configured networking; security and system settings.• Administered server roles and features; DNS, DHCP.• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.• Participates in technical research and development to enable continuing innovation within the infrastructure.• Develop processes, implement effective workflow and embrace best practices, Microsoft Dynamics AX.• Develop and continue to refine AX change management standards and tools.• Provide technical documentation and facilitate training to the administrators and end users of the system• Conduct user training and create and maintain knowledge transfer documentation, Microsoft Dynamics AX.• Build views as well as workflows and reports for the user interface, Microsoft Dynamics AX.• Microsoft Dynamics AX administration.

• Ensured all database servers were backed up in a way that met the business's Recovery Point Objectives (RPO).• Tested backups to ensure we could meet the business Recovery Time Objectives (RTO).• Troubleshot SQL Server service outages as they occur, including after-hours and weekends.• Configured SQL Server monitoring utilities to minimize false alarms.• As new systems were brought in-house, choose whether to use clustering, log shipping, mirroring. • Installed and configured new SQL Servers 2008 R2. • When performance issues arose, determined the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes. • Documented the company's database environment.• Creating new user accounts and permissions• Testing modifications to database structures• Monitoring database systems for slow responses or bottlenecks• Optimizing database systems with regular updates and patches• Troubleshooting and diagnosing problems and implementing solutions• Merging old databases• Performing capacity planning • Monitoring the hardware and operating systems of database servers• Evaluating database software purchases• Ensuring that the organizational data is secure.• Identifying users’ needs to create and administer databases.• Configuring and designing the database models according to the organization's requirements• Resolving issues related to database accessibility and performance.• Informing end users about any changes in the databases and training them to use the systems.• Ensuring the database is available and always running and without error.• Performing pre-implementation tasks, such as capacity planning, installation and implementation activities•Making and testing modifications to the database structure when needed

• Maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware• Installing and configuring network equipment to update or fix hardware or software issues• Updating virus protection software to keep data and communications protected• Monitoring computer systems to improve network performance for computer systems and networks• Communicating networking issues to other employees and management, especially in training new users• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems• Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers• Install and integrate new server hardware and applications• Keep an eye out for needed updates• Support and administer third-party applications• Ensure network security and connectivity•Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses• Set up user accounts, permissions and passwords• Resolve problems reported by end user• Define network policies and procedures• Specify system requirements and design solutions•Research and make recommendations on server system administration