At JNB Exectant, we go beyond the typical offshoring and outsourcing model.We're your all-in-one solution, providing tailored support that scales from just 10 hours a month up to full-time assistance. Whether you need basic administrative help or sophisticated IT services, we handle it all with a single point of contact. Our mission is to streamline your operations so you can focus on growth without juggling multiple vendors.Partner with us and experience the convenience of comprehensive, customized support under one roof.

Welcome to the future of legal practice management with JNB Exectant's Actionstep Support Services.Our team is dedicated to revolutionizing your experience with Actionstep, a robust legal practice management software, expertly tailored to meet the distinctive requirements of your law firm.OUR COMPREHENSIVE SUITE OF ACTIONSTEP SERVICES:Seamless Implementation and Onboarding:* Transition to Actionstep effortlessly with our specialized implementation team.* Full system setup and configuration managed to ensure minimal disruption.* Detailed training sessions for your team to get up to speed quickly.Ongoing Support and Maintenance:* Continuous system monitoring to ensure optimal performance.* Regular updates and troubleshooting to address any system issues swiftly.* Dedicated support for queries and technical challenges, ensuring seamless operation.Custom Development:* Tailored Actionstep configurations to fit unique legal processes and client management needs.* Development of custom workflows to enhance efficiency across practice areas.* Personalized solutions for document management, ensuring all legal forms and templates are integrated and automated.Business Consulting for Legal Practices:* Strategic business reviews to identify areas for improvement within Actionstep.* Recommendations on how to leverage Actionstep features to enhance client service and firm productivity.* Expert advice on best practices for utilizing Actionstep to its full potential.This suite of services is designed to ensure that your law firm not only meets but exceeds the demands of modern legal practice.

- Create process documents from videos for our standard operating procedures- Copy and paste content from social media into storage documents- Email inbox management- Facebook groups monitoring and management- General customer service- Post-purchase customer support- Pre-purchase customer support- Updating email lists and creating email drafts in Active Campaign- Facebook Page messenger inbox management- Facebook engagement- Competitor Research- Ecommerce Order Fulfilment & Issue Resolution- Ecommerce Product uploads: attributes, pricing, designs etc- Shopify, WordPress, Clickfunnels, ActiveCampaign experience a bonus- Editing web pages (content)- Support agency inbound lead enquiries (template responses, updating our tracking system, reporting)- Scheduling meetings

Main responsibilities:- Create and manage workflows and processes for the IP firm.- Ensure that systems features are used by the team to maximize its benefits- Develop, create and manage the knowledge base articles- Ensure that systems are working properly and communicate with relevant support teams in case issue arises- Conduct systems and standard operating procedure training to new attorneys and administrative supportOther responsibilities:- Manage IP clients application portfolio i.e. monitor deadlines, prepare quotations, issuance of invoices and report incoming correspondences, etc.- Assist on IP applications.- Call and email clients to remind them of upcoming deadlines.

- Perform administrative and HR duties for the clients i.e. finding potential applicants, web research, etc.- Basic photo editing and background removal.- Dev site testing to see if it is working properly, bugs reporting, provide recommendations, etc.- Lead generation - find potential clients contact details on the web.- Live chat representative.- Order processing.- Email and contact management.- Flight and hotel research and bookings.

LBP is a recruitment agency and I was deployed to work at Ninoy Aquino International Airport. My main role involves the following responsibilities:* Issuance of access to people coming in and out of the airport i.e. visitors & employees. * Ensure that issued passes are returned and logged into the system at the end of the day.* Encoding of new airport employees and concessionaire contractors, and adding necessary access restrictions into their profile.