With over 10 years of experience in the hospitality industry, I am a passionate and dedicated professional who strives to provide exceptional guest experience and services. I have a diploma of education in hospitality: hotel operations management from Centennial College, and multiple certifications in Smart Serve, Bartender, and Certified Security Screening Specialist.As a facility housekeeping supervisor at the YMCA of Greater Toronto, I lead and support a team of housekeeping in maintaining the cleanliness and safety of the facilities, equipment, and supplies. I also work as a banquet server at Talent Employment Inc., where I deliver quality food and beverage service to various clients and events. In addition, I have skills and knowledge in houseman and Room Attendant that I acquire in Hyatt Regency Toronto.