Rey Resendez Email & Phone Number

New York City Metropolitan Area

New York, United States

- Developing operational strategies to enhance and build a reputation among key demographics.- Managing, designing and producing innovative educational content via social media platforms.- Creating learning and networking opportunities that builds and fosters a diverse and inclusive organization.

New York, United States

- Participated in process improvement projects aimed at streamlining operational workflows and enhancing efficiency.- Identified bottlenecks and inefficiencies in existing processes, proposing and implementing solutions.- Provide comprehensive support to study teams by coordinating logistics, managing resources, and ensuring compliance with protocols and regulations.- Conduct quality checks, audits, and documentation reviews to uphold rigorous standards of research integrity and… Show more - Participated in process improvement projects aimed at streamlining operational workflows and enhancing efficiency.- Identified bottlenecks and inefficiencies in existing processes, proposing and implementing solutions.- Provide comprehensive support to study teams by coordinating logistics, managing resources, and ensuring compliance with protocols and regulations.- Conduct quality checks, audits, and documentation reviews to uphold rigorous standards of research integrity and regulatory compliance. Show less

- Facilitated workshops for over 250 clients to promote behavioral health education, instill leadership skills and reduce social isolation.- Provided education on Plume services and engaged large groups of clients in behavioral health interventions, activities and special events via the Zoom platform.- Developed behavioral health curriculum to better serve Plume members in collaboration with Program Manager and Director of Behavioral Health, resulting in a 10% increase in client… Show more - Facilitated workshops for over 250 clients to promote behavioral health education, instill leadership skills and reduce social isolation.- Provided education on Plume services and engaged large groups of clients in behavioral health interventions, activities and special events via the Zoom platform.- Developed behavioral health curriculum to better serve Plume members in collaboration with Program Manager and Director of Behavioral Health, resulting in a 10% increase in client retention.- Trained, mentored and onboarded new peer facilitators on data reporting, mental health first aid and best practices. Show less

New York, New York, United States

- Led and scaled WorkForce Development programming in the Metro New York area, in collaboration with consultants and board of directors.- Planned, coordinated, and facilitated special events, including the National Trans Visibility March and the TGNC Workplace Summit.- Conducted workplace inclusion trainings for corporate staff and organizations, including Northwell Health and VNS Health.- Spearheaded documentation overhaul and program changes, resulting in 8 successful WorkForce… Show more - Led and scaled WorkForce Development programming in the Metro New York area, in collaboration with consultants and board of directors.- Planned, coordinated, and facilitated special events, including the National Trans Visibility March and the TGNC Workplace Summit.- Conducted workplace inclusion trainings for corporate staff and organizations, including Northwell Health and VNS Health.- Spearheaded documentation overhaul and program changes, resulting in 8 successful WorkForce development cohorts. Show less

New York, United States

- Developed, designed, and presented health education, interventions and promotional materials.- Tracked and managed data entry, reporting data to grant funders and donors.- Conducted weekly supervisory meetings with staff while supporting ongoing development and administering performance evaluations.- Established cooperative working relationships with agencies and organizations interested in serving the company’s priority population.

- Evaluating interactions between associates and customers to assess personnel performance and customer satisfaction.- Delivering exceptional customer service through problem-solving and conflict resolution.- Assessing and authenticating cashier transactions.