Reza Abed Email & Phone Number

Tehran, Iran

I joined Group A as deputy strategy, as I had a passion for strategy issues and new technologies. This job requires that you collect and analyze data in order to identify market and business trends and to increase income and effectiveness through strategic decision-making, while its primary objective is to analyze data in order to support the business of the company.The following are some of my duties and responsibilities in this position:- Providing executive solutions to… Show more I joined Group A as deputy strategy, as I had a passion for strategy issues and new technologies. This job requires that you collect and analyze data in order to identify market and business trends and to increase income and effectiveness through strategic decision-making, while its primary objective is to analyze data in order to support the business of the company.The following are some of my duties and responsibilities in this position:- Providing executive solutions to realize the company's goals by utilizing business intelligence.- Data collection and trend identification for business and decision-making purposes.- Statistical analysis and predictive modeling are used to provide executive and decision-making solutions for senior management.- Data integration, data transformation, data consolidation, standardization, and data validation are methodologies that can be used in analytical systems (Data Warehouse/BI).- Ensure database performance and efficiency by designing, developing, and maintaining databases.- Compilation of standard or case management reports for managers to review and decide upon.- Notifying the relevant authority about incidents in your unit in order to prevent or deal with the incident.- Identifying, recording, and announcing safety, occupational health, and environmental non-conformities in order to take corrective and preventive measures in time.In addition to analyzing and solving problems, this position requires creative thinking, strategic thinking, systemic thinking, business acumen, personal development, and an interest in learning as well as professional presentation skills.If you think we can have a brief discussion on these matters, I will be happy to participate in this. Show less

Tehran, Iran

Since I have moved within the organization, I need to be present for a while in order to hand over projects.Basically, my responsibilities will still be as before, but with a shorter timeframe.

Tehran, Iran

This position is responsible for requesting system changes, which I do as part of my work in the MCI's IT unit. Each time a tiny change is made in one of our systems, it is called a change request. It is the responsibility of this position to manage these changes.In my department, we work on marketing and sales systems. Currently, we are working on the requirements of the sales and marketing departments and translating those requirements into technical requirements. Normally, systems… Show more This position is responsible for requesting system changes, which I do as part of my work in the MCI's IT unit. Each time a tiny change is made in one of our systems, it is called a change request. It is the responsibility of this position to manage these changes.In my department, we work on marketing and sales systems. Currently, we are working on the requirements of the sales and marketing departments and translating those requirements into technical requirements. Normally, systems deal directly with customers, but my job is systems that deal with the first mobile offices and agencies. Due to a large number of offices, there are both managing systems and offices clubs.Some of the changes I have been involved in during this time are as follows:• setting up a bulk text messaging system for offices• implementing web services• managing vendors' service level agreements• automating office processes such as creation, deletion, deactivation, etc.As I continue to explore this area, my adventure continues. Show less

Tehran, Iran

As an assistant to the CEO, this was my first experience. My experience presented me with an opportunity to think of the problems that could occur for CEOs and they ought to consider them.Abroba was a small company that began offering cloud services, especially IaaS. However, other technologies such as PaaS and SaaS were also on the company's agenda in the future.• Our company had two teams, a technical team and a business team, and my role was to coordinate their work… Show more As an assistant to the CEO, this was my first experience. My experience presented me with an opportunity to think of the problems that could occur for CEOs and they ought to consider them.Abroba was a small company that began offering cloud services, especially IaaS. However, other technologies such as PaaS and SaaS were also on the company's agenda in the future.• Our company had two teams, a technical team and a business team, and my role was to coordinate their work. Furthermore, I was responsible for supervising the work of the FO team and ticketing staff. Keeping the systems continuously monitored was critical to ensuring that customer service was not interrupted.• We also had to negotiate with companies to schedule product presentation meetings. Negotiations often take place at a high level, and then, after an agreement, the sales team presents the products to the company.Besides learning cloud infrastructure here, I have the opportunity to become familiar with other parallel processes, such as site design, monitoring, ticketing, customer care, and so on. Show less

Tehran, Iran

Shabakeh Afzar.Co (SAC) took on the maintenance and support of MNP after April 2020, which was a national project supervised by CRA. I started working with them based on my previous experiences, but I was mostly involved in the business side of the project. These were some of my responsibilities during this time:• Assisting SAC with the delivery of the project from the previous contractor: During the first phase, SAC delivered the project from Paya Industry Co. and I had responsibility… Show more Shabakeh Afzar.Co (SAC) took on the maintenance and support of MNP after April 2020, which was a national project supervised by CRA. I started working with them based on my previous experiences, but I was mostly involved in the business side of the project. These were some of my responsibilities during this time:• Assisting SAC with the delivery of the project from the previous contractor: During the first phase, SAC delivered the project from Paya Industry Co. and I had responsibility for delivering the business process, such as reporting system, business documents, and delivery process.• Meetings with other parties: depending on the scale of the MNP project, there were several companies involved as well as the CRA, which we met regularly. We also held presentations that highlighted the performance of the MNOs, and I had a role in these presentations.• Training: We held some internal meetings with SAC employees for training purposes. We began by training on business rules and scenarios. In the following session, we trained FO team members on how they can use MNP GUI to accomplish their tasks. A training session was also held on the reporting system. Furthermore, I developed a template for their reports to the CRA.• Assess the employer's needs: As part of the project, CRA brought up some requests and we discussed them during internal meetings. Our next step was to try to find a solution or make suggestions for them. For example, CRA suggested SMS evaluation be done for subscribers who used MNP, and we held a meeting to discuss how to optimize this scenario (which subscribers should receive SMS requests).• Incident management: Because the small problem in the process could result in errors in many systems, it was necessary to identify and troubleshoot errors quickly when they occurred. As part of the project, this was done. Show less

Tehran, Iran

My previous experience with ITRC led to another suggestion to join ITRC in another project. The project focused on service level agreements (SLAs) for ICT telecommunications services, such as mobile phone networks, landlines, postal services, trunked radio services, etc. As a national project, this activity was supervised by CRA (the Iranian telecom authority).• Working on the Mobile Subscriber SLA was my responsibility. To begin, we conducted a comparative study of the countries, as… Show more My previous experience with ITRC led to another suggestion to join ITRC in another project. The project focused on service level agreements (SLAs) for ICT telecommunications services, such as mobile phone networks, landlines, postal services, trunked radio services, etc. As a national project, this activity was supervised by CRA (the Iranian telecom authority).• Working on the Mobile Subscriber SLA was my responsibility. To begin, we conducted a comparative study of the countries, as required by the project owner Following this, we attempted to define all indicators and recommended KPIs as drafts for SLA documents to CRA. Penalties for violations of the SLA are also outlined in the document.• Afterwards, we started a task regarding Fixed Mobile Convergence (FMC). Due to the fact that this service is not used frequently, our first step was to clarify its goals and levels (convergence) and then we suggested indicators, finally we developed a draft for service level agreements and key performance indicators (KPIs).• A final phase of the project entailed researching Tetra services. Since trunked radio services are used in mission-critical services, their SLA should be very strict. We also met with HiWeb company, which is one of the trunk providers in Iran, to evaluate their suggested SLA. Following that, we finalize the SLA and deliver it to CRA.Due to the fact that SLA management requires monitoring, we offered CRA recommendations on how to evaluate services.As part of this project, we had weekly meetings where each member explained their tasks and collaborated with others. Each of us was involved in other tasks, and I was in charge of postal services and landline phone service. Show less

Tehran

At this time, I worked in the telecom department and the mobile telecommunications group. While some of our activities were research-based, others involved practical applications in the telecom industry. Here are some more details on some of these activities:Mobile Number Portability (MNP): It was a national project in Iran, which was supervised by CRA (Iran's telecom authority). The MNP central software was done with Paya Industry Co. and they used the PortingXS as their vendor. A… Show more At this time, I worked in the telecom department and the mobile telecommunications group. While some of our activities were research-based, others involved practical applications in the telecom industry. Here are some more details on some of these activities:Mobile Number Portability (MNP): It was a national project in Iran, which was supervised by CRA (Iran's telecom authority). The MNP central software was done with Paya Industry Co. and they used the PortingXS as their vendor. A team of experts from Sofrecom (an Orange subsidiary) led us through this project. Among the roles we served are the following:• MNP business rules• MNP center software testing• Evaluation of the MNOs gateway (MCI, MTN, and Rightel)• MNP project management• MNP Process and routing definitions• Operator individual testing• Operator end to end testing• Call and SMS testing• MNP commercial testing• Service management• Adding MVNOs (Shatel Mobile)I was awarded the following honors for this project:• A citation from the Deputy Minister of Communications (Dr. Amidian, head of Iran CRA), for mobile number portability (MNP) national project• On-the-job training certificate for MNP project from Sofrecom, the Orange company• Project and test management for telecom projects from Sofrecom, the Orange companyMVNO: One of our projects is to consult the Refah cultural foundation on the launch of a mobile virtual network operator. Experts from Sofrecom conducted the training for two months on the type of MVNO that would work best for their business. Additionally, we met with MNOs (MCI, MTN, and Rightel) in order to determine which of them would be the host MNO.Cloud Computing: As a research project, we started working on cloud services, in particular, IaaS. Our team began negotiating with cloud providers in Iran and tried to write an IaaS business plan.OSS/BSS: In another research project, we wrote a proposal based on the ITIL framework for a tender in this category. Show less

Tehran, Iran

The project involved universal services obligatory (USO) and came under the supervision of the Ministry of Telecommunications and Information Technology. Researchers worked on topics independently and various topics were discussed in weekly meetings. Shabakeh Afzar Co. has provided consulting and supervision on this project. The consulting in this activity was done for the employer and supervision in the areas that the contractors were handling, such as: HiWeb, Kooh e Noor Telecom.

Tehran, Iran

5G study and how to provide its services in Iran: It was a national project in Iran, which was supervised by CRA (Iran's telecom authority). It was a three-year project in which I joined the group in the final year. Here are some tasks for which I was responsible:• 5G techno-economic analysis: In this task, we looked into the technical aspects of 5G deployment in Iran, in parallel with calculating 5G deployment throughout the country. According to the available resources, I divided the… Show more 5G study and how to provide its services in Iran: It was a national project in Iran, which was supervised by CRA (Iran's telecom authority). It was a three-year project in which I joined the group in the final year. Here are some tasks for which I was responsible:• 5G techno-economic analysis: In this task, we looked into the technical aspects of 5G deployment in Iran, in parallel with calculating 5G deployment throughout the country. According to the available resources, I divided the country into sectors including dense urban, urban, suburban, and rural. Calculation of the capital expenditures and operating expenses for 5G implementation in Iran, including macrocell and small cell deployments.• 4G to 5G transition: After studying this topic in other countries, we tried to develop a plan or suggestion according to the resource scenario.• Neutral host: Due to the enormous number of sites required for 5G, it can be implemented by one operator and used by all MNOs. Using this solution, called neutral host, the project will cost less at the national level. Part of our project involved researching this concept.• 5G spectrum: The 5G spectrum needed to be evaluated in a comparative manner, so I began to study it. The proposal was considered by more than 100 countries all over the world and we came up with a recommendation for the 5G spectrum.• How to launch 5G in Iran: It is possible that the 5G strategy plan varies by country and by area. We reviewed this topic in all developed countries and made some suggestions for Iran.• Rich Communication Service (RCS): Though this technology is not specific to 5G, it could be accelerated with the help of 5G. RCS was evaluated as one of the benefits of 5G and we started working on it at different levels, such as infrastructures, equipment, etc.We researched each of these topics, and I had the opportunity to talk to some technical and economic consultants. Additionally, we had monthly meetings for presentations for CRA. Show less

Esfahan, Iran

My duties included research assistance for the antenna lab, directed by Dr. Firouzeh. As part of our work on small antennas, we designed a variety of antenna types, and I was responsible for miniature planar antennas. So I continued working on my thesis on this subject until the end of my study period. The project was a great opportunity for my academic research as I was studying for my master's.

Esfahan, Iran

Electromagnetic teacher for international students who were having difficulties with the university's usual courses at Isfahan University of Technology (IUT)

Esfahan, Iran

Teaching Assistant at the Isfahan University of Technology (IUT) for the Electromagnetic Course for undergraduate students under the direction of Dr. Reza Safian

Master’S Degree, Telecommunications Engineering

Bachelor Of Science (Bsc), Telecommunications Engineering