1. Operational Management: - Overseeing Operations: Ensure daily healthcare operations are efficient, effective, and aligned with the organization’s strategic goals. - Implementing Policies: Develop, implement, and monitor operational policies and procedures to meet healthcare standards and organizational objectives. - Process Improvement: Lead initiatives to enhance operational efficiency and optimize resource use, focusing on improving patient care and service delivery.2. Strategic Planning: - Contributing to Strategy Development**: Collaborate with the CEO and senior management to create and execute a strategic plan, including managing doctor capacity and appointment scheduling to maximize patient access. - Executing Plans: Transform strategic objectives into actionable plans, ensuring effective implementation across healthcare operations.3. Leadership and Team Management: - Managing Departments: Oversee various healthcare departments, ensuring effective team collaboration and operational efficiency. - Talent Management: Mentor and develop key healthcare staff, fostering a culture of high performance, accountability, and patient-centred care.4. Process Improvement: - Enhancing Patient Access: Improve patient service and care delivery processes, ensuring timely access to medical treatments and reducing wait times. - Attracting Medical Talent: Optimize recruitment processes to attract top medical professionals and minimize patient wait times.5. Communication and Reporting: - Facilitating Internal Communication: Serve as a critical liaison between departments and the executive team, ensuring clear communication and effective collaboration. - Providing Reports: Regularly update the CEO and board of directors on operational performance, patient care metrics, and progress toward strategic healthcare goals.

- Collaborated with the Board of Directors and Committees: Provided guidance and insights on issues impacting the organization, ensuring informed decision-making and strategic alignment.- Oversaw Daily Operations: Directed program strategy, compliance, quality assurance, and operational efficiency to ensure smooth and effective functioning of the organization.- Managed Staffing and Culture: Identified staffing needs, fostered a strong organizational culture, and created a positive work environment to attract, retain, and motivate top talent while advancing the organization's mission.- Developed Fundraising and Financial Strategies: Created actionable plans for fundraising and managed monthly cash flow to support organizational sustainability and growth.

Gol Setan Flower is the Iran's top-rated online florist and top-rated flower gifting Website.As the Founder and CEO of Golsetan, I lead the strategic direction and oversee the entire operation of an innovative online flower delivery platform. My responsibilities include setting the long-term vision, ensuring the growth and sustainability of the company, and fostering a customer-centric culture. I work closely with teams across marketing, logistics, product development, and customer service to ensure smooth day-to-day operations while driving strategic initiatives.Key responsibilities:- Develop and implement the company's vision and growth strategy.- Oversee daily operations, ensuring service excellence in flower delivery and customer satisfaction.- Lead cross-functional teams to achieve business goals and objectives.- Build and maintain key partnerships and supplier relationships.- Innovate and refine product offerings based on market trends and customer feedback.- Ensure the financial health of the company, managing budgets and investment decisions.- Represent Golsetan at industry events and in media to strengthen the brand's market presence.

Responsibilities and Achievements:- collaborated with the CEO to set and drive the organizational vision, operational strategy, and hiring needs.- Translated strategic goals into actionable plans, implementing organization-wide goal setting, performance management, and annual planning.- Oversaw company operations and employee productivity, fostering an inclusive culture where team members thrive, and organizational goals are met.It ensured effective recruitment, onboarding, professional development, performance management, and staff retention.- worked closely with cross-functional teams to deliver projects successfully and align with business objectives.- Conducted in-depth analysis of business processes, requirements, and systems to identify areas for improvement and efficiency gains.- Collaborated with stakeholders to gather and document business requirements, translating them into functional specifications.- Test plans were developed and executed to ensure system implementations' quality and accuracy.- Led the development and execution of the company's strategic vision, goals, and objectives.- Directed cross-functional teams to drive business growth and operational efficiency.- Collaborated with department heads to ensure effective execution of operational plans and achievement of performance targets.- Managed financial activities, including budgeting, forecasting, and financial reporting.- Worked with the CEO and board of directors to set strategic direction and monitor progress toward goals.BimeBazar is an unbiased insurance agent offering instant online consultations and policy comparisons to quickly help users find the best insurance options.

PickPack is a full-service 3PL provider, offering seamless logistics solutions tailored to the needs of online retailers and e-commerce businesses. Our platform integrates cutting-edge logistics software with comprehensive fulfillment services to ensure smooth and efficient operations, from inventory management to final delivery.Our Services:- Advanced Logistics Software: Manage orders and inventory effortlessly with our intuitive platform.- Pickup Services: Reliable and timely collection of products from your location.- Inventory Management: Real-time inventory tracking for optimal stock control.- Order Fulfillment: Efficient order processing, packing, and shipment.- Packaging Solutions: Customized packaging to ensure safe and secure deliveries.- Shipping & Delivery: Fast, dependable shipping and delivery services across Iran.- Reverse Logistics: Streamlined returns management for enhanced customer satisfaction.At PickPack, we are committed to helping e-commerce businesses grow by providing top-notch logistics solutions that simplify operations and improve customer experience.

Pardakht – Comprehensive Logistics Platform & Cash on Delivery ServicesPardakht is a cutting-edge logistics platform that specializes in providing secure and efficient cash-on-delivery (COD) services tailored to meet the needs of e-commerce businesses. Our platform offers seamless inventory management and delivery solutions, ensuring reliable service and customer satisfaction.As the CEO of Pardakht.ir, I lead the coordination and management of a diverse portfolio of projects. I drive the company’s strategic vision, oversee growth and expansion, and foster strong partnerships with key players in the e-commerce industry. My focus is creating synergies across projects in e-commerce, online advertising, and social networking, helping drive innovation and collaboration in the digital space.Key Responsibilities:- Define and execute the company’s overall strategy and long-term growth plans.- Lead business expansion efforts and strengthen our market presence.- Build and maintain strong relationships with e-commerce companies.- Oversee logistics operations, including cash on delivery and inventory management, to ensure efficiency.Core Services:- Cash on Delivery (COD): Offering secure, customer-friendly payment solutions that build trust in online transactions.- Inventory Management: Providing real-time visibility and control to optimize stock management and order fulfillment.- Delivery Services: Ensuring fast, dependable delivery across Canada to enhance the customer experience.

I began my career at this company in a junior role, gaining valuable experience and developing my skills over time.I assisted with creating, scheduling, tracking, and managing project plans.I defined project scope, objectives, and deliverables with my managers.I monitored project timelines to ensure team members stayed on track and met deadlines.I identified risks and deviations from project plans.I collected and analyzed data to support decision-making.I provided innovative and strategic solutions to project challenges through systematic analysis.