Reza Raheem Email & Phone Number

Toronto, ON, CA

Greater Toronto Area, Canada

Whether it’s safeguarding your home, vehicle, or personal belongings, I am committed to providing tailored and comprehensive advice that ensures your peace of mind. My approach is built on transparency, trust, and genuine care, empowering you with the knowledge and resources to protect what matters most.I strive to build long-term relationships founded on.

Toronto, Ontario, Canada

• Managed Dundas and Bay Location, Downtown Toronto (Team of 14).
• Partnered with the Regional Vice President on the development of the learning strategies and competencyframeworks focused on skills development for the sales and service teams.
• Maintained an accurate SalesForce Pipeline and reported on movement, opportunities, challenges andresults on a weekly basis to the upper leadership team.
• Communicated critical information in regularly scheduled team and one on one meetings, to advance theunderstanding and execution of key initiatives, usage of appropriate marketing & technology tools andinformation to.
• Delivered strong results on new client acquisitions, (exceeded new account openings goal of 468 to 630),doubled investment and mortgage referrals by 10% and exceeded overall new net profitability targets by(10.47%.
• Fostered an inclusive team environment by establishing diverse internal & external pipelines throughworkforce planning and recruitment strategy. (Hired over 10 people and promoted more than 7 on existingteams).

Toronto, Ontario, Canada

• Managed two locations in Downtown Toronto - University & College/ Yonge & Gerrard. (Team of 25).
• Coached the branch team in the development of their sales and advice capabilities, product knowledge,relationship development skills, and how to identify opportunities for client well being. (Finished atnumber one for.
• Improved team performance, recognized and rewarded performance, coached employees, supported theirdevelopment, and managed poor performance. (Resulting in 6 employees winning Quarterly awards and 2employees winning.
• Provided technical training and support to branch employees to maintain operational and saleseffectiveness. (Reduced branch revenue loss by 40% and increased cash management efficiency).
• Represented RBC as branch ambassador on various community events and organizations. (RBC Pride,RBC Race for the Kids, and RBC Mosaic).

Toronto, Ontario, Canada

• Led a team of 8 service front line advisors.
• Inspired, orchestrated and pioneered superior retailing/floor presence excellence to deliver a memorableclient experience.
• Ensured operational effectiveness of the branch for cash operations, client resolutions and employeestaffing/scheduling.
• Ensured that branch staff received proper training to demonstrate abilities to sell and cross-sell productsand services that meet individual client needs.
• Collaborated with senior management to outline and execute growth strategies, enhancing customerexperience and ensuring sales targets met by advisors.

Toronto, Canada Area

• Maintained a deep understanding of customer needs, preferences, and market trends to drive saleseffectiveness and revenue growth.
• Developed in-person touchpoint strategies, tailored to a dedicated book of business and their clientexperience.
• Drove revenue in strategic & creative ways through cold calling, marketing campaigns & social sellingwith a focus on B2B (Business to Business) and B2C (Business to Consumer) sales.
• Prepared and presented comprehensive and compelling business presentations to various internal andexternal business partners.

Toronto, Ontario

• Understood clients' needs, challenges, and pain points to tailor solutions that address their specificrequirements.
• Created and nurtured strategic relationships with customers, prospects, and business partners to driveprofitable growth.
• Provided extraordinary customer service by ensuring prompt and thorough responses for all inbound andoutbound communication. (Resulting in 97% client satisfaction ratings).

Richmond Hill, Ontario

Analyzed marketing trends in small businesses to help develop strategies for growth in new client acquisitions and revenue streams.