Assistant It Manager
Current- Administer and maintain Linux systems, ensuring optimal performance, security, and uptime.
- Monitor server performance using Prometheus and Grafana, conducting regular health checks.
- Lead teams in IVR application design and development.
- Collaborate with IT, network, and telecom teams to implement, support, and maintain systems.
- Experienced in working with telecom operators (Robi, Banglalink, Grameenphone) and IVR applications.
- Skilled in usability testing, system tuning, and performance optimization.