AeroLeads people directory · profile

Rezwan Bashir Email & Phone Number

Technical Customer Escalation at Xerox at Xerox
Location: Stourbridge, England, United Kingdom 4 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Xerox
Role
Technical Customer Escalation at Xerox
Location
Stourbridge, England, United Kingdom
Company size
49775 employees

Who is Rezwan Bashir? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Rezwan Bashir is listed as Technical Customer Escalation at Xerox at Xerox, a company with 49775 employees, based in Stourbridge, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rezwan Bashir.

Rezwan Bashir previously worked as Technical Customer Escalation at Xerox and Docucare Associate at Xerox. Rezwan Bashir holds 2.1, Computer Science from University Of Wolverhampton.

Company email context

Email format at Xerox

This section adds company-level context without repeating Rezwan Bashir's masked contact details.

Xerox

Review company-level records connected to Rezwan Bashir before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Rezwan Bashir

A computer science graduate with over six years of experience working in a stakeholder engagement and management role. Currently employed by a major print solution company as a ‘Technical Customer Escalation Analyst’ which involves maintaining the working/running of over 1500 print devices across the UK. This includes; resolving break fix calls in adherence to SLA’s. Being responsible for logging, updating and escalating calls on the helpdesk application. Keeping users informed on call progress, developing faults fixes identified by end users, working alongside 3rd party teams for device re-locations, and providing staff training and out of hours support when needed.

Current workplace

Rezwan Bashir's current company

Company context helps verify the profile and gives searchers a useful next step.

Xerox
Xerox
Technical Customer Escalation at Xerox
norwalk, connecticut, united states
Website
xerox.com
Employees
49775
AeroLeads page
Company profile
View company profile Email format
4 roles

Rezwan Bashir work experience

A career timeline built from the work history available for this profile.

Technical Customer Escalation

Current
Xerox

Birmingham, England, United Kingdom

  • Being in the Technical Customer Escalation team consists of maintaining the running of the fleet of devices on the NatWest contract comprising of 1500 print devices. This entailed monitoring the helpdesk application.
  • Providing 1st/2nd line technical support.
  • Being a point of contact and knowledge base for print technical queries.
  • Taking calls from customers requiring support.
  • Ensuring… Show more Being in the Technical Customer Escalation team consists of maintaining the running of the fleet of devices on the NatWest contract comprising of 1500 print devices. This entailed monitoring the.
  • Ensuring all technical logged calls are completed within the contracted service levels.
May 2017 - Present

Docucare Associate

Xerox

Birmingham, England, United Kingdom

  • Being a Docucare Associate, I was responsible for maintaining over 300 print devices on the NatWest contract for the Brindley Place campus. This included; replenishment of consumables, resolving break fixes within.
  • Carrying out regular preventative maintenance checks and first level repairs on client machines.
  • Proactively resolving and escalating faults when required.
  • Taking calls from customers… Show more Being a Docucare Associate, I was responsible for maintaining over 300 print devices on the NatWest contract for the Brindley Place campus. This included; replenishment of.
  • Taking calls from customers requiring support.
  • Ensuring that the Service Level Agreements (SLA) are always adhered to.
Jul 2013 - May 2017

It Helpdesk & Website Administrator

City Nites Serviced Apartments

Birmingham, England, United Kingdom

  • Working at City Nites, I was first point of contact for IT related issues. Along with the IT team members we ensured the running of the company network and logged and resolved problems as and when they arrive at the IT.
  • Act as the first point of contact for IT issues for staff and in-house guests.
  • Resolved IT related issues at helpdesk, face to face or via telephone.
  • Logged all problems… Show more Working at City Nites, I was first point of contact for IT related issues. Along with the IT team members we ensured the running of the company network and logged and resolved problems as.
  • Logged all problems raised; fixing them or passing them on to other IT staff as appropriate.
  • Provided IT support for offsite employees.
Jan 2010 - Jun 2013

It Technician/Junior Programmer

Computer Systems & Peripherals Ltd -

Cradley Heath, England, United Kingdom

  • Working at City Nites, I was first point of contact for IT related issues. Along with the IT team members we ensured the running of the company network and logged and resolved problems as and when they arrive at the IT.
  • Act as the first point of contact for IT issues for staff and in-house guests.
  • Resolved IT related issues at helpdesk, face to face or via telephone.
  • Logged all problems… Show more Working at City Nites, I was first point of contact for IT related issues. Along with the IT team members we ensured the running of the company network and logged and resolved problems as.
  • Logged all problems raised; fixing them or passing them on to other IT staff as appropriate.
  • Provided IT support for offsite employees.
Aug 2007 - Aug 2008
Team & coworkers

Colleagues at Xerox

Other employees you can reach at xerox.com. View company contacts for 49775 employees →

AG Andrew Goegan Andrew Goegan Colleague at XeroxBasel, Basel, Switzerland, Switzerland View → ED Egidio De Pace Egidio De Pace Colleague at XeroxRome, Latium, Italy, Italy View → JC Jean-François Côté Jean-François Côté Colleague at XeroxCapitale-Nationale, Quebec, Canada, Canada View → NV Nan Vanee Nan Vanee Colleague at XeroxWilliamson, New York, United States, United States View → DT Delisted Tiny Punks Delisted Tiny Punks Colleague at XeroxKonyaaltı, Antalya, Türkiye, Turkey View → AB Audrey Borders Audrey Borders Colleague at XeroxJohnson City, Tennessee, United States, United States View → RM Richard Merritt Richard Merritt Colleague at XeroxNewark, Delaware, United States, United States View → SK Scott King Scott King Colleague at XeroxLa Crosse, Wisconsin, United States, United States View → DP David Ponce David Ponce Colleague at XeroxVenezuela, Venezuela, Bolivarian Republic Of View → TB Tim Buckland Tim Buckland Colleague at XeroxBath, England, United Kingdom, United Kingdom View →
2 education records

Rezwan Bashir education

Education record

Heathfields Foundation Technology College
FAQ

Frequently asked questions about Rezwan Bashir

Quick answers generated from the profile data available on this page.

What company does Rezwan Bashir work for?

Rezwan Bashir works for Xerox.

What is Rezwan Bashir's role at Xerox?

Rezwan Bashir is listed as Technical Customer Escalation at Xerox at Xerox.

Where is Rezwan Bashir based?

Rezwan Bashir is based in Stourbridge, England, United Kingdom while working with Xerox.

What companies has Rezwan Bashir worked for?

Rezwan Bashir has worked for Xerox, City Nites Serviced Apartments, and Computer Systems & Peripherals Ltd -.

Who are Rezwan Bashir's colleagues at Xerox?

Rezwan Bashir's colleagues at Xerox include Andrew Goegan, Egidio De Pace, Jean-François Côté, Nan Vanee, and Delisted Tiny Punks.

How can I contact Rezwan Bashir?

You can use AeroLeads to view verified contact signals for Rezwan Bashir at Xerox, including work email, phone, and LinkedIn data when available.

What schools did Rezwan Bashir attend?

Rezwan Bashir holds 2.1, Computer Science from University Of Wolverhampton.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Rezwan Bashir you were looking for.

Rezwan Bashir
Rezwan Bashir
Customer Service Officer At Mutual Trust Bank Ltd.
Dhaka, Bangladesh
View similar profiles