Operations:> Responsible to lead rapid development team to the completion of design and development.> Defined standards, policies, procedures, measures, and organizational enhancements to meet company goals.> Created technical design for large and complicated projects.> Utilized ingenuity and inventive thinking to evaluate options for design and deriving the best solutions based on sound analytical judgment, team input and the customers’ best interest.> Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.> Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs.> Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time.> Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring appropriate documentation.> Interacting with the developers on resolving the reported bugs and various technical issues.> Created plan & Implemented developed ERP systems and other solutions at customer end at different Capital market organizations like Brokerage Houses, Merchant Banking Divisions & Asset Management Companies and other manufacturing units. Sales:> Developed, implemented, monitored and reviewed all sales & marketing strategies for the business on a regional, national and international basis.> Improved sales policies and practices. Defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management.> Supervised sales and marketing manpower as well as the hiring and training of personnel.> Consistently integrated plans with available processes, procedures, IT systems and others.> Designed successful sales techniques/strategies/tactics from customer and market feedback.