Robert Ballou Email & Phone Number

Deliver shortages of or customer requested seafood and meats.An independent contractor saving PS between 44-56% of typical delivery costs.

Responsible for over 500 General Motors Western Region dealerships.Assisted the parts managers and staff in the selection, implementation, and training of GMcollision programs.Visited collision repair shops on behalf of the dealerships.Traveled the territory stopping at some dealerships that had not had been visited in years, orever, raising their level of.

Guest room refurbishment and general property maintenance.Increased the refurbishment time resulting in an increase in the cleanliness factor of 75%.

testing.Research for Returned Repair Parts (tracking part returns from the field service organization tothe supplier).Invoice Reconciliation (for business unit managers to work with suppliers for payment ofoutstanding invoices).Simplified the reporting structure decreasing reconciliation processing time by 87%.

Provided customers with technical, non-technical, and product information to assist with productselection and purchasing decisions.Earned a 22.5% wage increase in two years.

Managed customer orders and inquiries in Western U.S. and all international entities from entry to post-shipment issues.Sole non-directed provider of department process and procedure documentation leading to ISO 9000 certification.Chosen by co-workers for training instead of the designated department trainer.Member of two Hewlett-Packard/Agilent.

Automotive

Diploma

Computer Science

Education record