• Manage processing of payroll, Certified Payroll, AP and AR.• Tested and implemented new accounting system.• Reconcile bank and general ledger accounts.• Administer 401k funding.• Create AIA and Unit billing for projects.• Create Standard Operating Procedures and documentation.• Review construction contracts.

*Researched and created content for continuing education classes and new employee curriculum*Facilitated continuing education classes and new employee training*Created class schedules*Worked with managers to identify and develop classes*Updated training records

*Managed team of up to 15 service representatives*Identified tasks and responsibilities for teams*Trained employees on new policies and procedures*Completed 1:1 meetings to include career plans and feedback*Created plan for new phone automation*Worked with team members to resolve issues and communicate with clients*Communicated resolutions and issues with clients

• Researched materials and create class PowerPoint presentations for 55 employees over an eight-month period.• Created job aids for over 200 managers in field operations. • Interviewed subject matter experts and create system and process training.• Collaborated with Subject Matter Experts to develop content for Leadership and system classes.• Reviewed and edit content for team members.

Collaborated with team to prepare and deliver adult course work for 350+ employees. The course work covered Financial Fundamentals and Insurance Accounting, including GAAP and STAT accounting.Created, reviewed and revised instructional plans on an ongoing basis.Created and coordinated virtual training for over 40 employees located in overseas office.Coordinated and lead management training for 200+ to support business units.Presented class content using a variety of instructional techniques.Acted as subject matter expert for insurance database training.Administered MBTI tool and provided results and feedback to over 200 employees, including 2 executive teams.

Managed day to day operations of a team of 20 ensuring deadlines were met.Prepared and delivered performance reviews for up to 7 employees.Developed and maintained relationships with various clients.Monitored staff productivity and provided training and development as needed.Managed monthly and annual general ledger closing and journal entries.Analyzed financials and other client reports.

Performed payroll functions, such as maintaining timekeeping information, processing and submitting payroll for up to 15 employees.Prepared, examined and analyzed accounting records, financial statements or other financial reports to assess accuracyComputed taxes owed and prepared tax returns.Maintained and examined records for government agencies, such as Division of Family Services.Directed or coordinated organization’s financial or budget activities to fund operations or increase efficiency.Presided over board of directors and management committees.

Initiated, facilitated and moderated classroom discussions.Prepared lesson plans and course work for classes.Taught Accounting 2 and Beginning Tax classes.Administered and graded examinations and homework.

Reconciled monthly bank statements for several real estate properties.Generated and provided monthly financials for several clients.Generated and provided billings to tenants.Worked with Property Managers to calculate shared expenses and budgets.