Lead the Consulting & Transformation Department in Portugal, composed of four diverse Teams and 40+ Consultants and Project Managers.Manage the framing, design and implementation of projects and operating models aimed at supporting global Functions & Business lines.

Manage, consolidate and grow CIB Consulting (CIBC) Lisbon, an in-house Management Consulting Team.Provide advisory to Senior Management and deliver strategic projects in several topics, namely "Strategy & Growth", "Operational Efficiency", "People & Organisation", "Client Experience" and "Digital & Technology".

Integrated the Advisory Team, assuming responsibilities for overall consulting utilization, projects profitability and revenue results.Led several organisational efficiency engagements, ranging from startups to market key players as well as M&As, with particular focus on the financial and industrial sectors;Managed a dedicated team of consultants of diverse seniority, supporting capabilities development and professional growth.

Integrated the Organisational Effectiveness team and led the implementation of multiple initiatives related to the review of Business and Operating Models, Organisational Design and Restructuring, KPIs and Performance Management as well as Workforce Planning; Conducted business development and account management activities for clients across the Gulf Region, assuming country focused sales & revenue responsibilities for Qatar, Kuwait and Bahrain;Conducted large scale transformation and change management programs, namely in Financial, Oil & Gas and Government sectors, focusing on operational efficiency and cost optimization.

Developed Organisational Performance related projects, across the largest Portuguese companies, namely in financial, energy or automotive sectors, including the identification of strategic drivers and targets, development of balanced scorecards and KPIs;Integrated PMO teams to support the implementation of different IT platforms in direct liaison with service providers.

Provided direct support to the management team through market/financial analysis, setting up new client management policies and conducting reviews on operational procedures that improved the bottom line.