Rafael Cunha πŸ³οΈβ€πŸŒˆ

Rafael Cunha πŸ³οΈβ€πŸŒˆ Email and Phone Number

CX and AI Enablement Manager LATAM, EG, ANZ @ DiDi
State of SΓ£o Paulo, Brazil
Rafael Cunha πŸ³οΈβ€πŸŒˆ's Location
SΓ£o Paulo, SΓ£o Paulo, Brazil, Brazil
Rafael Cunha πŸ³οΈβ€πŸŒˆ's Contact Details

Rafael Cunha πŸ³οΈβ€πŸŒˆ work email

Rafael Cunha πŸ³οΈβ€πŸŒˆ personal email

About Rafael Cunha πŸ³οΈβ€πŸŒˆ

Seasoned Product Manager with 16 years in the technology sector, achieving impactful results through strategic leadership in dynamic environments. Skilled in applying design principles and lean-agile development, I have led R&D teams to build and scale innovative digital products.Fostered agile cultures to support product and engineering teams to deliver high impact across diverse sectors, including contact center, solutions & demo engineering, retail, logistics, finance, digital services and outsourcing.Abilities: Product Leadership, R&D Leadership, Artificial Intelligence, Contact Center, Customer Success, Customer Engagement Platform, Service Design, UX Design, Growth Hacking, Change Management, Lean & Agile Coaching.

Rafael Cunha πŸ³οΈβ€πŸŒˆ's Current Company Details
DiDi

Didi

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CX and AI Enablement Manager LATAM, EG, ANZ
State of SΓ£o Paulo, Brazil
Website:
didiglobal.com/science/intelligent-driving
Employees:
77
Rafael Cunha πŸ³οΈβ€πŸŒˆ Work Experience Details
  • Didi
    Cx And Ai Enablement Manager Latam, Eg, Anz
    Didi
    State Of SΓ£o Paulo, Brazil
    View
  • Boston Consulting Group (Bcg)
    Genai Product Leader
    Boston Consulting Group (Bcg) Apr 2024 - Present
    SΓ£o Paulo, Brazil
    View
  • Twilio
    Principal Product Manager - Demo Platform
    Twilio Dec 2021 - Dec 2023
    SΓ£o Paulo, Brazil
    View
  • Magazine Luiza
    Senior Product Manager - R&D, Innovation & Strategy
    Magazine Luiza Nov 2019 - Oct 2021
    SΓ£o Paulo, Brazil
    View
  • Magazine Luiza
    Product Manager - Logistics Tech, Last Mile, Driver Experience
    Magazine Luiza Dec 2018 - Nov 2019
    SΓ£o Paulo, Brazil
    View
  • Magazine Luiza
    Agile Coach Consultant
    Magazine Luiza Jul 2017 - Dec 2018
    SΓ£o Paulo, SΓ£o Paulo
    View
  • Santander Brasil
    Agile Product Manager
    Santander Brasil Apr 2016 - Aug 2017
    SΓ£o Paulo Area, Brazil
    View
  • Easy (Easy Taxi)
    Global It Quality Assurance Manager
    Easy (Easy Taxi) Jan 2015 - Dec 2015
    SΓ£o Paulo E RegiΓ£o, Brasil
    View
  • Grupo Abril
    Quality Assurance Specialist
    Grupo Abril May 2013 - Oct 2014
    Editora Abril | Iba.Com.Br
    View
  • Rdi Llc - Restaurant Application Development International Llc
    Quality Assurance Analyst
    Rdi Llc - Restaurant Application Development International Llc Jun 2011 - May 2013
    SΓ£o Paulo
    View
  • Alliance Consultoria
    Quality Assurance Analyst
    Alliance Consultoria Jul 2008 - Feb 2011
    View

Rafael Cunha πŸ³οΈβ€πŸŒˆ Skills

Scrum Quality Assurance Testing Test Automation Testes Mobile Devices Software Testing Life Cycle Sql Business Analysis Mobility Strategy Garantia De Qualidade Black Box Testing Requirements Analysis Itil Oracle Ux Process Analysis Bpmn Squish Lean Safe User Experience Agile Methodologies Test Management Mobile Applications Jira Unified Modeling Language Project Management Product Management Product Development Agile Project Management Design Thinking Innovation Management Open Innovation Change Management Growth Hacking Business Innovation Digital Transformation

Rafael Cunha πŸ³οΈβ€πŸŒˆ Education Details

Frequently Asked Questions about Rafael Cunha πŸ³οΈβ€πŸŒˆ

What company does Rafael Cunha πŸ³οΈβ€πŸŒˆ work for?

Rafael Cunha πŸ³οΈβ€πŸŒˆ works for Didi

What is Rafael Cunha πŸ³οΈβ€πŸŒˆ's role at the current company?

Rafael Cunha πŸ³οΈβ€πŸŒˆ's current role is CX and AI Enablement Manager LATAM, EG, ANZ.

What is Rafael Cunha πŸ³οΈβ€πŸŒˆ's email address?

Rafael Cunha πŸ³οΈβ€πŸŒˆ's email address is ra****@****ail.com

What schools did Rafael Cunha πŸ³οΈβ€πŸŒˆ attend?

Rafael Cunha πŸ³οΈβ€πŸŒˆ attended Mit Xpro, Ironhack, Fiap, Centro UniversitΓ‘rio Das Faculdades Metropolitanas, Fiap.

What are some of Rafael Cunha πŸ³οΈβ€πŸŒˆ's interests?

Rafael Cunha πŸ³οΈβ€πŸŒˆ has interest in Civil Rights And Social Action, Science And Technology, Social Services, Arts And Culture.

What skills is Rafael Cunha πŸ³οΈβ€πŸŒˆ known for?

Rafael Cunha πŸ³οΈβ€πŸŒˆ has skills like Scrum, Quality Assurance, Testing, Test Automation, Testes, Mobile Devices, Software Testing Life Cycle, Sql, Business Analysis, Mobility Strategy, Garantia De Qualidade, Black Box Testing.

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