Cliffe F. Email & Phone Number

Everett, Wa, Us

Sf Bay Area

Currently working in a startup providing various engineering tasks.- Redesigned website user flows, created mockups using Figma, and optimized HTML email forms for enhanced usability.- Provided recommendations for JavaScript plugins and shaped overall design for improved functionality.- Contributed to fundraising decks, architectural diagrams, mind-maps, Gantt charts, and technology stack documentation.- Setup and administer Godaddy domains, Google Workspace Sites, User… Show more Currently working in a startup providing various engineering tasks.- Redesigned website user flows, created mockups using Figma, and optimized HTML email forms for enhanced usability.- Provided recommendations for JavaScript plugins and shaped overall design for improved functionality.- Contributed to fundraising decks, architectural diagrams, mind-maps, Gantt charts, and technology stack documentation.- Setup and administer Godaddy domains, Google Workspace Sites, User Management - Consult on Monitoring and Observability direction using Grafana stack- Setup, administer and maintain company toolkits like WiKi, Slack, Gitlab, ClickUp, Notion.io, Jira- Researching to create a POC for internal use of AWS LocalStack for local developers mimicking current cloud infrastructures and for CI/CD via IaC.- Researching practical uses of Platform Engineering and to create a POC for Infrastructure Development Platform (IDP) Show less

Mountain View, California, United States

Managed 7 engineers in Dev and DevOps.- Analyzed AWS services and VPCs then downscaled reducing cloud costs by 55%.- Prioritized and maximized SDLC engineering resource utilization across active projects.- Designed customer UI flow aligning with Product objectives.- Aligned internal and customer partnerships, resulting in an increase in customer onboarding; mitigated project risks, reducing delays; and aligned engineering tasks with company objectives, improving overall… Show more Managed 7 engineers in Dev and DevOps.- Analyzed AWS services and VPCs then downscaled reducing cloud costs by 55%.- Prioritized and maximized SDLC engineering resource utilization across active projects.- Designed customer UI flow aligning with Product objectives.- Aligned internal and customer partnerships, resulting in an increase in customer onboarding; mitigated project risks, reducing delays; and aligned engineering tasks with company objectives, improving overall project efficiency.- Recognized for aligning and improving internal engineering and customer relationships resulting in more customer partnerships.- Designed robust monitoring/observability solution using Grafana and initiated metrics collection for billing analysis.- Demonstrated leadership, communication, problem-solving, and collaboration skills. Show less

Campbell, California, United States

Post-merger of Bitglass with Forcepoint, continued to lead a team of 4 performance engineers.- Led strategic planning and architectural design initiatives, resulting in improvements in system performance and reductions in infrastructure costs.- Implemented comprehensive monitoring strategies, including synthetic monitoring and availability tracking, leading to uptime realizations and faster issue resolution times.- Engineered innovative performance testing and automated… Show more Post-merger of Bitglass with Forcepoint, continued to lead a team of 4 performance engineers.- Led strategic planning and architectural design initiatives, resulting in improvements in system performance and reductions in infrastructure costs.- Implemented comprehensive monitoring strategies, including synthetic monitoring and availability tracking, leading to uptime realizations and faster issue resolution times.- Engineered innovative performance testing and automated monitoring tools, reducing manual testing efforts and increasing test coverage.- Championed the adoption of Grafana Cloud/OSS across many operations and development teams, resulting in improvements in data visualization and reduction in detecting issues.- Orchestrated comprehensive software performance tests and profiling initiatives, identifying and resolving critical bottlenecks, leading to improvements in application response times.- Established automated daily and monthly performance reporting systems, tracking key performance indicators (KPIs) for stakeholders, resulting in stakeholder awareness to take action across all teams to reduce or improve system optimization times. Show less

Campbell, Ca

Led and mentored a team of 4 performance engineers across DevOps, SRE, and Test roles, fostering a culture of continuous improvement.- Championed proactive performance testing and developed innovative tools for advanced analysis, shifting focus from reactive troubleshooting to preventive measures.- Implemented a robust monitoring stack (Grafana OSS, InfluxDB, Telegraf) with custom dashboards and in-house configurations, enhancing developer debugging capabilities.- Established… Show more Led and mentored a team of 4 performance engineers across DevOps, SRE, and Test roles, fostering a culture of continuous improvement.- Championed proactive performance testing and developed innovative tools for advanced analysis, shifting focus from reactive troubleshooting to preventive measures.- Implemented a robust monitoring stack (Grafana OSS, InfluxDB, Telegraf) with custom dashboards and in-house configurations, enhancing developer debugging capabilities.- Established standardized methodologies for software performance optimization, streamlining log processing and alert notifications to reduce noise and enhance productivity.- Promoted modern monitoring practices through training sessions, collaborating with cross-functional teams to align on performance goals.- Established standardized methodologies for software performance optimization, streamlining log processing and alert notifications to reduce noise and enhance productivity. - Developed metrics collection solutions across AWS instances and created Chef deployment recipes for MariaDB and Grafana stacks to ensure reliable deployments. Show less

San Francisco Bay Area

Engineering Director overseeing Product Quality and Customer Support, leading initiatives across the software development lifecycle.- Developed testing protocols, served as primary QA tester, and recognized for operational testing capabilities.- Created comprehensive SQL Database Management Suite for system profiling/monitoring.- Created an SQL Database Management Suite, optimized Java product builds, migrated version control to GitHub, and implemented Jenkins with Selenium… Show more Engineering Director overseeing Product Quality and Customer Support, leading initiatives across the software development lifecycle.- Developed testing protocols, served as primary QA tester, and recognized for operational testing capabilities.- Created comprehensive SQL Database Management Suite for system profiling/monitoring.- Created an SQL Database Management Suite, optimized Java product builds, migrated version control to GitHub, and implemented Jenkins with Selenium IDE.- Lead Customer Support Manager/Engineer, providing training on the development lifecycle. Show less

San Francisco Bay Area

Mobile App consultant for individuals or companies that have an idea for an iOS or Android application and need to know how to publish.

Palo Alto, Ca

Led a team of 3 QA professionals and 4 mobile app developers (2 local, 2 remote)- Managed hiring, performance evaluations, and team success- Engineered intuitive user flows for web and Android platforms, ensuring seamless interactions- Designed visually appealing graphic interfaces to enhance user engagement- Created high-definition mockups and graphics for web and Android interfaces using Illustrator, Fireworks, and Photoshop- Supervised the development and release of… Show more Led a team of 3 QA professionals and 4 mobile app developers (2 local, 2 remote)- Managed hiring, performance evaluations, and team success- Engineered intuitive user flows for web and Android platforms, ensuring seamless interactions- Designed visually appealing graphic interfaces to enhance user engagement- Created high-definition mockups and graphics for web and Android interfaces using Illustrator, Fireworks, and Photoshop- Supervised the development and release of Android mobile applications (versions 1.3 to 2.0)- Introduced automation tools like Android Monkey and MonkeyRunner, streamlining testing processes and test case creation- Integrated key Evernote features into web and Android apps, optimizing user productivity and experience- Acquired on-the-job training in Android SDK & ADB, Android App Publishing, Android Monkey, and MonkeyRunner- Worked with Linux and Android operating systems- Utilized toolkits such as GitLab, MS 365, Adobe CS6, and Bugzilla- Proficient in Bash, Python, MySQL, SQL Server, DBVisualizer, Wireshark, Fiddler, and Charles Proxy Show less

San Jose, Ca

Managed a team of 4 QA engineers- Developed an automated test harness system, enhancing software evaluation and prototyping- Designed UI flow for an innovative iPhone app, refining user experience- Awarded MVP for impactful contributions- Maintained a consistent weekly release schedule, demonstrating strong project management- Established and managed QA/Engineering tools- Orchestrated test planning using TestLink and CruiseControl- Designed and set up production… Show more Managed a team of 4 QA engineers- Developed an automated test harness system, enhancing software evaluation and prototyping- Designed UI flow for an innovative iPhone app, refining user experience- Awarded MVP for impactful contributions- Maintained a consistent weekly release schedule, demonstrating strong project management- Established and managed QA/Engineering tools- Orchestrated test planning using TestLink and CruiseControl- Designed and set up production server tiers at Qwest data center, enhancing infrastructure reliability- Authored bash scripts for backend validation and deployment, improving efficiency- Pioneered UI/UX design for a versatile flash player template for HyperVideo- Trained in iOS SDK, iOS App Publishing, Asterpix HyperVideo, Trubates Consumer Services, and Adobe Creative Suites (CS3-CS6)- Worked with Linux and iOS operating systems- Utilized toolkits such as GitLab, MS 365, TestLink, Jenkins, CruiseControl, VMware, and Bugzilla- Proficient in Bash, Python, MySQL, DBVisualizer, Wireshark, Fiddler, Charles Proxy, Selenium IDE, AutoIT, and Automator Show less

San Francisco Bay Area

QA Process and Management:- Built and managed a new QA team from the ground up- Established processes and standards for daily status reports, version control, and bug/test case authoring- Implemented and deployed TestLink for production and test case tracking/reporting- Optimized VMware technology, reducing Development and QA server costs- Conducted bug and test execution triages- Produced daily status reports with bug and test metrics- Configured and supported demo… Show more QA Process and Management:- Built and managed a new QA team from the ground up- Established processes and standards for daily status reports, version control, and bug/test case authoring- Implemented and deployed TestLink for production and test case tracking/reporting- Optimized VMware technology, reducing Development and QA server costs- Conducted bug and test execution triages- Produced daily status reports with bug and test metrics- Configured and supported demo setups for the main office lobby and CES 2007QA Lab:- Maintained QA servers, testable hardware, and harnesses, including electrical functions- Repaired broken wires/components through soldering- Designed and built a light panel board for home monitoring scenes and room requirement testing- Interfaced with customers, partners, and vendors, managing reference hardwareBuild and Release Management:- Directed the implementation and operation of the Automated Build System (ABS) framework- Provided insights on industry standards for enterprise software releases in “Release Management” meetingsIT Infrastructure:- Migrated corporate servers to Ubuntu Linux- Installed and managed Wiki, Bugzilla, SVN, backup hardware and scheduling, TestLink, and ABS- Administered the SQA Ubuntu server, UPS hardware/software, corporate VPN, and QA lab- Contributed to managing the corporate network Show less

San Francisco Bay Area

Led Test Automation and Build Engineer teams, focusing on automation framework, development, and deployments- Overhauled R&D DevTrack bug database configurations- Collaborated with R&D and QA teams to design efficient test code- Implemented and customized the Automated Build System (ABS) using CruiseControl for daily builds- Developed and customized an Automated Test System (ATS) framework using Staf/Stax for daily tests- Improved R&D build processes and server… Show more Led Test Automation and Build Engineer teams, focusing on automation framework, development, and deployments- Overhauled R&D DevTrack bug database configurations- Collaborated with R&D and QA teams to design efficient test code- Implemented and customized the Automated Build System (ABS) using CruiseControl for daily builds- Developed and customized an Automated Test System (ATS) framework using Staf/Stax for daily tests- Improved R&D build processes and server performance testing automation- Developed client installers using InstallShield and CD browsers with DemoShield- Established the first Performance and Capacity (PaC) testing lab and tools framework for two server product lines- Provided status reports and risk assessments on projects and products- Evaluated R&D and QA methods and tools for quality impact- Managed the China QA team, including status reports, feedback, task scheduling, and bug/testing triages Show less

San Francisco Bay Area

Propel Software Accelerator was a notable internet acceleration product in the early 2000s designed to enhance web browsing speeds for dial-up internet users.Led and mentored a team of 6 test engineers, focusing on testing methods, organizing and managing testing efforts and environments- Collaborated with the development team to design efficient test cases and developed comprehensive test plans- Ensured on-time delivery of systems without compromising testing quality… Show more Propel Software Accelerator was a notable internet acceleration product in the early 2000s designed to enhance web browsing speeds for dial-up internet users.Led and mentored a team of 6 test engineers, focusing on testing methods, organizing and managing testing efforts and environments- Collaborated with the development team to design efficient test cases and developed comprehensive test plans- Ensured on-time delivery of systems without compromising testing quality, continually evaluating QA methods and tools for quality impact- Improved release processes, provided status reports, and conducted risk assessments on projects and products- Authored the company’s Automation Design Document and implemented client and server automation using proprietary tools and WinRunner- Developed a Perl load and stress program to test product reliability and automated the transfer of Word document contents to XML using Perl Show less

San Francisco Bay Area

Led and mentored test engineers, focusing on testing methods and root cause analysis for customer support- Managed corporate network infrastructure, email, web, storage, backups, and desktop systems- Collaborated with the development team to design efficient test cases and comprehensive test plans- Configured and performed Black Box testing, ensuring on-time delivery of systems without compromising quality- Provided status reports, risk assessments, and test status… Show more Led and mentored test engineers, focusing on testing methods and root cause analysis for customer support- Managed corporate network infrastructure, email, web, storage, backups, and desktop systems- Collaborated with the development team to design efficient test cases and comprehensive test plans- Configured and performed Black Box testing, ensuring on-time delivery of systems without compromising quality- Provided status reports, risk assessments, and test status recommendations in business team and staff meetings- Configured and collected performance metrics and scalability thresholds- Developed a database growth calculator using Excel- Automated GUI acceptance tests using Mercury Interactive’s WinRunner TSL and automated software builds, setup packages, and releases- Improved release processes and developed installation packages using InstallShield Pro and DemoShield for Windows, Solaris, and Linux- Designed AutoPlay graphic splash screens for CD-ROM browser interfaces using DemoShield and made design changes to GUI applet images using Adobe Photoshop- Recorded and maintained defects using Aventnet PTracker, tracked and planned testing schedules, and evaluated QA methods and tools for quality impact Show less

Campbell, Ca

- Designed and developed the Quality Assurance Charter, Policies, and Procedures to form a new QA group- Generated QA test plans per product specifications and ensured products entering QA were functionally complete, fully integrated, and met acceptance criteria- Configured and performed Black Box testing, installation, load and stress testing, value-add functionality, configuration acceptability, and management testing- Recorded and maintained defects using ClearCase DDTS and… Show more - Designed and developed the Quality Assurance Charter, Policies, and Procedures to form a new QA group- Generated QA test plans per product specifications and ensured products entering QA were functionally complete, fully integrated, and met acceptance criteria- Configured and performed Black Box testing, installation, load and stress testing, value-add functionality, configuration acceptability, and management testing- Recorded and maintained defects using ClearCase DDTS and executed test plans on FJST projects- Investigated and implemented new ideas and processes to increase performance, productivity, and throughput- Collaborated with engineers and groups to ensure smooth operation and organized product releases- Tracked and projected testing schedules, communicated status to management and team members, and provided leadership to a team of testers- Evaluated QA methods and tools for quality impact and attended business team and staff meetings, providing test status and recommendations- Worked on SAN Network Management research and InfiniBand familiarity for specification development- Designed AutoPlay graphic splash screens for CD-ROM browser interfaces using DemoShield 6.0- Created and deployed custom software installations for Synfinity Cluster Manager CD-ROM and WEB distribution using InstallShield Pro 5.5- Acquired skills in Synfinity Products, Rational’s ClearCase and DDTS, InstallShield Pro 5.5, Express 2.1, and DemoShield 6.0 Show less

Santa Clara, Ca

Software Manager for “Performance” and “Build and Release” Groups (1996 - 1998)- Established testing processes for pre-released and released servers, and implemented process improvements to boost performance, productivity, and throughput- Created policies and procedures to enhance staff performance and productivity, collaborating with managers to ensure smooth operations and organized releases- Administered reviews, budgets, releases, schedules, and project… Show more Software Manager for “Performance” and “Build and Release” Groups (1996 - 1998)- Established testing processes for pre-released and released servers, and implemented process improvements to boost performance, productivity, and throughput- Created policies and procedures to enhance staff performance and productivity, collaborating with managers to ensure smooth operations and organized releases- Administered reviews, budgets, releases, schedules, and project reviewsPerformance Group:- Provided performance data, tuning, and feedback for future development, and established testing processes for pre-released and released servers- Designed and built lab environment with resource patch panel, developing test methodologies, matrices, and reports for scheduling- Oversaw testing activities and reported project statusBuild and Release Group:- Interfaced with Engineering and Tech Pubs for software archiving and production masters, documenting Source Control, Build, and Release processes- Enforced Project Life Cycle with engineering managementSenior SQA Test Engineer (1992 - 1996)- Created QA test procedures for software projects across all phases, collaborating with developers on testing approaches- Established global test and QA policies/practices, testing and qualifying all NetFRAME products- Functioned as decision-maker in release meetings, redesigning SQA Lab layout and implementing expansion changes- Researched new technologies and redesigned SQA lab, managing vendor projects- Served as Project Lead for system qualification projects, conducting extensive server testing using various client software and network topologies Show less

Castro Street In Mountain View California

Taught Shaolin Kempo Karate in daily classes and private lessons to children, teens and adults.Qulifications: 4 Years of Greko Roman Wrestling, 10 Years of Shaolin Kempo Karate, 2 Years of Black Belt Instructor Training, 4 years in Wu Trin Do and 30+ years of resistance training.

Milpitas, Ca

LAN Administrator:- Administered servers, printers, users, and media on NetWare 3.11 token-ring LAN- Brought all users up locally on Windows for Workgroups 3.1 with Mail and peer-to-peer capabilities- Set up a Novell ASYNC communications server link to Raleigh PCD Headquarters- Loaded MHS to allow various Mail systems to communicateIntegration Test Engineer:- Responsible for evaluation and testing of new technology computer systems for products (LAN servers, tape… Show more LAN Administrator:- Administered servers, printers, users, and media on NetWare 3.11 token-ring LAN- Brought all users up locally on Windows for Workgroups 3.1 with Mail and peer-to-peer capabilities- Set up a Novell ASYNC communications server link to Raleigh PCD Headquarters- Loaded MHS to allow various Mail systems to communicateIntegration Test Engineer:- Responsible for evaluation and testing of new technology computer systems for products (LAN servers, tape backup subsystems, token ring adapters, and related products)- Generated release letters and implemented engineering changes- Upgraded OEM and red box versions of Novell NetWare- Set up and organized a 64-node token ring engineering test lab- Loaded various network operating systems- Built cables and connected nodes to patch panels and MAUs Show less

Mountain View, Ca

- Diagnosed and resolved LAN-related problems- Functioned as the first line customer interface for technical issues, supporting 100+ different vendor LAN products- Responsible for on-site installation, troubleshooting, and maintenance- Conducted in-house product evaluation and compatibility testing- Trained personnel in technical and customer service- Acquired skills in Novell NetWare versions 2.0a, Adv. 2.12, SFT I 2.12, Adv. 2.15, SFT II 2.15, Adv. 2.22, and Gateway Blue… Show more - Diagnosed and resolved LAN-related problems- Functioned as the first line customer interface for technical issues, supporting 100+ different vendor LAN products- Responsible for on-site installation, troubleshooting, and maintenance- Conducted in-house product evaluation and compatibility testing- Trained personnel in technical and customer service- Acquired skills in Novell NetWare versions 2.0a, Adv. 2.12, SFT I 2.12, Adv. 2.15, SFT II 2.15, Adv. 2.22, and Gateway Blue box versions of Novell NetWare Show less

Foster City, Ca

- Refurbished NCR Comten equipment per customer specifications- Performed scheduled maintenance on front-end systems- Conducted field service work on front-end systems