An experienced professional passionate about leadership and client success. With over 19 years of experience across various industries and a proven ability to build high-performing teams, I excel at driving results and achieving organizational success, aiming for efficacy in using resources, developing talent, and contributing to business growth.I focus on building strong relationships with external and internal clients. I believe in empowering people to use their strengths, encouraging teamwork, and providing continuous learning and growth opportunities. By fostering a culture of innovation and adaptability, I inspire teams to exceed their potential and deliver outstanding results.Throughout my career, I have led many projects that have significantly impacted productivity and client satisfaction. These achievements show my ability to plan, execute, and motivate teams to perform in challenging situations.My essential skills include:- Build Strong Relationships- Team Development & Mentoring- Project Management & Execution- Process Improvement- Performance Evaluation & Goal Setting- Budget ManagementI pursue excellence, continuously improve, and positively impact the professional lives of my team members. I create environments where creativity flourishes, ideas are valued, and individuals are motivated to succeed.I am always open to networking and discussing management, leadership, and business growth opportunities. If you’re interested in exploring collaboration, feel free to reach out. Let’s connect and achieve great things together!#Management #Leadership #TeamBuilding #BusinessGrowth #ProfessionalDevelopment
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Group Technical LeadAdp Jul 2023 - PresentHalifax, Nova Scotia, Canada• Tracking time and attendance.• Managing absences.• Analyzing data.• Supporting compliance. -
Customer Service Team LeadAdp Jan 2023 - Jul 2023Halifax, Nova Scotia, Canada• Tracking time and attendance.• Managing absences.• Analyzing data.• Supporting compliance. -
Service Delivery Team LeadTtec Nov 2021 - Feb 2023Canada• Booking.com campaign.• Weekly coaching staff to ensure that continuous quality improvement initiatives are incorporated into day-to-day activities• Creating an inspiring team environment with an open communication culture• Payroll approvals and corrections• Weekly reviews of performance• Setting clear team goals• Delegating tasks and setting deadlines for the team -
Bilingual Inbound Customer Service RepresentativeTtec Jul 2021 - Nov 2021Canada• Booking.com campaign• Answer incoming communications from customers via phone, email, and chat• Conduct research to provide answers for customers to resolve their issues• Build sustainable relationships of trust through open and interactive communication -
Court ClerkSuperior Tribunal De Justiça Jul 2004 - Apr 2016Brasília, Federal District, Brazil• Managed a team in charge of analyzing the appeals directed to the Court andsorting them out by themes to provide a faster judgment. As a result, the resolution timewas reduced by 42%.• Co-project manager of an automated system that catalogues the appeals according to their request to track the repetitive cases. The system improved the judgement rate and helped local courts follow theprecedents. New appeals were reduced by 34%, and the judgment rate improved by 72%.• Member of a task force that, in one year, reduced by 90% the cases assigned to a temporary judge(more than 20.000 cases were sentenced).• Leader of a team specialized in taxes cases. • Writing sentence drafts, conducting case research, and supervising the work of the other team members. -
LawyerPrivate Law Office Aug 2001 - Jul 2004Brasília, Federal District, BrazilAttorney specialized in tax, labour, and injury law
Rodrigo M. Education Details
Frequently Asked Questions about Rodrigo M.
What company does Rodrigo M. work for?
Rodrigo M. works for Adp
What is Rodrigo M.'s role at the current company?
Rodrigo M.'s current role is Group Technical Lead.
What schools did Rodrigo M. attend?
Rodrigo M. attended Memorial University Of Newfoundland, Memorial University Of Newfoundland, Uniceub - Centro Universitário De Brasília.
Who are Rodrigo M.'s colleagues?
Rodrigo M.'s colleagues are Cass H., Seth Shiley, Mba, Karl Kutscera, Melissa Lanham, Fatima Mardi, Claribel Ramirez, Allie Ryan.
Not the Rodrigo M. you were looking for?
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Rodrigo M. Gimenes
Canada -
Rodrigo Sandoval , M. Sc. , PMP, PSM, PSPO
Montreal, Qc1gmail.com -
Rodrigo Costa Soares, M.Eng, G.I.T
Geologist G.I.T At Earth Drilling | Bsc Geology | M.Eng Geotechnical EngineeringGreater Vancouver Metropolitan Area1earthdrilling.ca -
Rodrigo M Almeida
Financial Analysis & Modeling | Corporate Finance | Business Analysis | Project Management | M&A | Corporate Social Responsibility | SustainabilityVancouver, Bc -
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