Rob Forand Email & Phone Number

New Bedford, Massachusetts, Us

Puteaux, Île-De-France, Fr

Worldline is a global leader in advanced payments technology solutions. Lead the technology initiatives to scale the North American payment platforms to support increased transactional volume, while improving the overall quality of the service offering. Manage technical operations teams consisting of devops, site reliability, infrastructure, security, network operations, and enterprise IT disciplines. Oversee all day-to-day IT operations and engineering initiatives of the production SaaS payment platforms operated from multiple North American data centers.Key contributions include:• Integrate technology teams and enterprise platforms into the Worldline organization • Drive innovation and continuous process improvement to streamline the product release cycle • Drive technology initiatives to improve the North American payment platform performance and reliability• Execute global data center consolidation strategy

Windsor, Connecticut, Us

DST Systems is a subsidiary of NASDAQ Listed (SSNC) $4 billion global financial services technology company. Lead the technology transformation initiative to revitalize infrastructure, while improving the overall resource skill sets across the organization. Manage staff of 65 with 7 group managers in server, network, voice, desktop, app deployment, data security, and helpdesk disciplines. Oversee day-to-day IT operations and engineering initiatives in multiple locations supporting over 3,000 internal and external customers.Key contributions include:• Complete a $16M multi-year technology refresh program from planning and justification through implementation • Lead adoption of ITIL framework to improve service levels and resulting operational outcomes • Execute global data center consolidation strategy • Drive technology initiatives to improve business continuity and disaster recovery capabilities• Integrate technology teams and improve cross functional capabilities

New Bedford, Massachusetts, Us

Created the vision, strategy and budget for all technology platforms and applications used to support global operations of this custom electronics manufacturer. Recruited to strengthen the technology organization underpinning company expansion into different markets and product lines.Key contributions include:• Successful integration of staff, operations, and portfolios from multiple M&A • Develop key metrics used to manage business operations• Lead the development and implementation of ERP, CRM, and ecommerce platforms• Improve digital marketing and the effectiveness of marketing automation• Drive process improvement across the organization to streamline operations

Us

Technology consulting firm focused on providing strategy and scalable platforms tailored to the needs of mid-market companies. Clients ranged from professional services to manufacturing with projects in enterprise resource planning (ERP), customer relationship management (CRM), business analytics, ecommerce, marketing automation, and business process improvement.

A leading manufacturer of personalized sporting apparel focused on the golfing industry. Architected the infrastructure and solutions required to support enterprise applications, ecommerce, and manufacturing systems. Oversee day-to-day IT operations providing service to all business areas including design, manufacturing, administrative, and sales.

Boston, Ma, Us

Full-service law firm with 600 lawyers globally. Lead the adoption of new technology to promote business opportunities within the firms practice areas. Managed technical staff of 20 supporting IT operations in 8 offices with on premise data centers, infrastructure, and application portfolio.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bs, Computer Science