Ricardo Costa
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Ricardo Costa Email & Phone Number

Location: Porto, Portugal 11 work roles 3 schools
1 phone found area 191 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Direct phone (191) ***-****
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Role
Teacher
Location
Porto, Portugal

Who is Ricardo Costa? Overview

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Quick answer

Ricardo Costa is listed as Teacher at BrickLab - The Future Academy, based in Porto, Portugal. AeroLeads shows phone signal with area code 191 and a matched LinkedIn profile for Ricardo Costa.

Ricardo Costa previously worked as IT Director - Web & Digital Marketing at Salvador Caetano and IT Director - B2C & CRM Solutions at Salvador Caetano. Ricardo Costa holds Master Of Business Administration - Mba from University Lusiada.

Company email context

Email format at BrickLab - The Future Academy

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BrickLab - The Future Academy

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Profile bio

About Ricardo Costa

As an innovation-focused IT Director, I am deeply passionate about leveraging technology to drive transformative change.I bring over two decades of experience, mainly focused on leading successful technology initiatives and driving business growth. With a keen understanding of the IT landscape, I have consistently delivered impactful results by aligning technology strategies with organizational objectives.At the heart of my approach is a strong focus on team leadership and collaboration. I foster a culture of excellence, empowering my team members to unleash their full potential while promoting a collaborative environment that encourages knowledge-sharing and continuous learning.As a bridge between technology and business, I leverage my comprehensive knowledge of IT to design and implement strategies that maximize efficiency, optimize processes, and drive innovation. I take pride in my ability to solve complex challenges, utilizing a data-driven approach and fostering collaboration across diverse teams.

Listed skills include Project Management, Negotiation, Business Requirements, It Business Strategy, and 4 others.

Current workplace

Ricardo Costa's current company

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BrickLab - The Future Academy
Bricklab - The Future Academy
Teacher
Porto, PT
AeroLeads page
11 roles

Ricardo Costa work experience

A career timeline built from the work history available for this profile.

It Director - Web & Digital Marketing

Current

Porto, Pt

Jun 2024 - Present

It Director - B2C & Crm Solutions

Porto, Pt

Direct and manage technology systems, project portfolios, and strategic initiatives for B2C websites and apps, along with CRM solutions by aligning with business goals and enhancement of customer experiences. Cultivate innovation, collaboration, and continuous learning within three high-performance teams totaling 40 members. Oversee departmental budget by allocating resources and conducting negotiations with vendors to optimise expenditures and support operations. Prioritise IT investments and resource allocation through robust portfolio management framework. Engage with vendors, suppliers, and internal stakeholders to negotiate contracts and evaluate service providers by guaranteeing IT services fulfill business requirements.•Spearheaded development and implementation of 35 B2C solutions to drive substantial growth in digital customer interaction and service delivery.•Launched innovative B2C platforms, including MyHyundai and digital stores for Hyundai and Carplus to enhance online customer engagement and sales.• Designed 12 CRM solutions by expanding user access across multiple countries and reaching 1500+ users.• Instituted nine WoW frameworks to improve project management processes, collaboration, and communication.• Achieved highest scores in various Kaizen levels by prioritising continuous improvement and operational excellence.

May 2022 - Jul 2024

Head Of Digital Transformation Office

Porto, Pt

Managed digital transformation office by promoting integration of digital innovation practices and trends within several group projects. Maintained focus on machine learning and business intelligence to drive transformative change. Co-ordinated with business units to systematise requirements by employing unified approach to digital strategy implementation. Steered multiple specialised teams by fostering environment of excellence to emphasise knowledge-sharing and continuous learning. Led development and management of digital projects, including web design, mobile development, robotic process automation, and data analytics. • Automated 16 business processes through RPA to streamline operations.• Developed operational and financial dashboards to facilitate informed decision-making.• Implemented operational enhancements and integrated advanced tools to improve efficiency.• Administered project management, design, UX-UI, SEO, and web analytics for over 25 digital projects.• Devised solutions for financial fraud, sales forecasting, environmental restrictions, and digital marketing campaigns.• Headed high-performance team to oversee digital projects, transformation, data analysis, and business intelligence.

Sep 2020 - Apr 2022

It Business Partner

São Pedro Da Afurada, Porto, Pt

Spearheaded IT portfolio and enhanced project management methodologies to strengthen strong relationships with both internal IT teams and external suppliers. Defined and implemented IT procedures and best practices, ensuring alignment with industry standards. Led development and roll-out of CRM, SFA, and LMS solutions, achieving significant improvements in operational efficiency and communication across dealer networks.Main Projects: Hyundai & Honda Systems Integration - Interfaces (Dealer Network / Partners) | IMS and ERP Implementation (SIMA / SAP) | Operational web portals (Vehicles and Parts) | Extranet Honda – Dealer Network Website Honda Portugal |Honda Performance Pack (CRM / SFA / LMS).• Rolled out CRM/SFA/LMS solutions across 60 Hyundai and Honda installations to optimise dealer network operations and customer relations.• Directed comprehensive IMS and ERP implementations (SIMA/SAP) by optimising operational and financial areas for improved business performance.• Developed and integrated Hyundai systems to ensure seamless communication between dealer network, importer, and partners, leading to more cohesive business operations.• Spearheaded launch of Hyundai Portugal website to increase online presence and consumer accessibility.• Monitored operational web portals for vehicle/parts ordering and logistics to streamline supply chain processes.

Apr 2017 - Aug 2020

It Manager - Retail Operation

Porto, Pt

Managed comprehensive IT project initiatives to attain organisational objectives and administer DMS - ERP systems. Fostered robust relationships with internal IT teams and external suppliers, enhancing collaboration and service delivery. Served as team leader and technical member of IT team to promote culture of knowledge-sharing and continuous improvement.• Integrated DMS interfaces to streamline communication between systems and improve data accuracy.• Defined and implemented IT procedures by establishing framework for effective operations management.• Orchestrated software development to augment operational workflows and minimise manual intervention.• Oversaw asset management by maintaining accountability for 350 assets and utilising within retail operations.

Apr 2009 - Mar 2017

It System Administrator

Porto, Pt

DMS - ERP Administration BMAUTO - DCSNET - http://www.reyrey.fr Network and Windows Infrastructure Administration Maintenance SQL Server DatabasesRenault Platforms Administration Help Desk Support Manage relationships with suppliers and providers

Nov 2006 - Apr 2009

It Consultant

Aes Informática

Provide technical support for costumersHardware Assembly and Repair CCTV Installation and managementImplementing and Maintaining Windows / Linux Desktops / Servers HP Solutions (HP Proliant Servers - Tapes - Autoloaders - Switches)Conception and Implementing of structured and wireless networks Diagnosis and Troubleshooting of network issuesImplementing and administrating Windows InfrastructureBackup, RAID, Database Servers, File Servers, Print Servers, WSUS, FTP - Corporate Anti-Virus

Oct 2002 - Oct 2006

Telecommunications Consultant

Aveiro, Pt

Telecommunication Systems Maintenance MPLS - PDH - SDH - XDSLNetwork Mega 7 - Management - Equipments Altice Labs

Nov 2001 - Sep 2002
3 education records

Ricardo Costa education

Master Of Business Administration - Mba

University Lusiada

Master'S Degree, Informatics Engineering

Instituto Superior De Engenharia Do Porto

Licentiate Degree, Informatics Engineering

Instituto Superior De Engenharia Do Porto
FAQ

Frequently asked questions about Ricardo Costa

Quick answers generated from the profile data available on this page.

What company does Ricardo Costa work for?

Ricardo Costa works for BrickLab - The Future Academy.

What is Ricardo Costa's role at BrickLab - The Future Academy?

Ricardo Costa is listed as Teacher at BrickLab - The Future Academy.

What is Ricardo Costa's phone number?

AeroLeads has found 1 phone signal(s) with area code 191 for Ricardo Costa at BrickLab - The Future Academy.

Where is Ricardo Costa based?

Ricardo Costa is based in Porto, Portugal while working with BrickLab - The Future Academy.

What companies has Ricardo Costa worked for?

Ricardo Costa has worked for Bricklab - The Future Academy, Salvador Caetano, Instituto Superior De Engenharia Do Porto, Hyundai Portugal, and Grupo Salvador Caetano.

How can I contact Ricardo Costa?

You can use AeroLeads to view verified contact signals for Ricardo Costa at BrickLab - The Future Academy, including work email, phone, and LinkedIn data when available.

What schools did Ricardo Costa attend?

Ricardo Costa holds Master Of Business Administration - Mba from University Lusiada.

What skills is Ricardo Costa known for?

Ricardo Costa is listed with skills including Project Management, Negotiation, Business Requirements, It Business Strategy, Solution Architecture, It Business Analysis, It Business Management, and Information Technology.

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