Robert Storey Email & Phone Number

Northwest Indiana

Since 2007 Amada has helped seniors and their families explore all of their care options. Amada is one of the only senior care companies in North America that provides in-home non-medical care as well as assisted living placement consulting services.We focus on serving aging and disabled adults who elect to remain in the privacy and comfort of their own homes. Our carefully screened, professional caregivers provide in-home non-medical services that give seniors and their families’ real independence, dignity, and peace of mind.When staying at home is not possible, our Senior Care Advisors help families find the best "home away from home" for their loved ones. This service is free of charge. We canvas our communities to find the best Board and Cares and Independent Living communities that fit our families' budgets and needs.At some point, everyone will need a helping hand to continue to thrive and live independently. We believe that assisting our loved ones from a distance or close to home doesn't have to be an emotionally taxing endeavor.You can trust Amada to alleviate the worry and stress of coordinating your care needs so you can focus on being a family.

Overall management responsibility for 22 store district including all aspects of P&L, operational performance and management of store teams to include people development, sales and sales building programs, service, execution of company-wide programs and initiatives, margin and expense control and shrink and asset management. Responsible for selection, guidance, training, performance management and accountability of all exempt colleagues➤ Responsible for managing the training of management team members across two districts.➤ Managed results of “Score Card” survey to improve customer service, reduce wait times and increase customer knowledge.➤ Successfully implemented “overnight” solution to cover 100% prescription increase due to a competitor pulling out of the local market.➤ Increased market share year over year.➤ Successfully implemented turn around strategies for underperforming stores with a process of role playing, training and feedback.➤ Improved business acumen of leaders by meeting with leaders in very small groups that allowed a significant amount of participation. ➤ Improved patient healthcare outcomes by analyzing data focusing on behavior of not picking up prescriptions and not properly taking prescriptions and implementing a process of customer support.