• Photographing people, places, and things. Primarily headshots and portraits.• Writing, directing, filming, and producing custom scenes/monologues for actor demo reels.• Writing short and feature film scripts, specializing in the horror, comedy, and dark comedy genres. Check out my Stage 32 profile for my latest log lines.• Retouching of photos (including restoration of old or damaged photos).I'm interested in learning more about writing for television. If you know of any good resources I'd like to hear about them.Follow or contact me at any of my social media sites listed below.Also, contact me if you're interested in collaborating. If we mesh, perhaps we can work together.

• Provided on-site technical support for T-Mobile Distribution Center warehouse and all new product initiative rollouts• Troubleshot and resolved all operating system and client-based application-related issues• Troubleshot network-related issues and maintained network access control for site via Cisco CLI or FortiNAC • Managed and maintained Active Directory objects and DHCP for site• Managed and maintained IGEL and WYSE thin client hardware and administer endpoints via management consoles• Imaged, configured, and deployed client system hardware• Installed, configured, and supported all printers as well as handheld RF and Barcode scan guns• Maintained records of all supported inventory and audited for accuracy as necessary

• Assisted with the rollout of Windows 10 images via SCCM to computers joining new domain• Provided technical support to users during transition of computers to new domain

• Provided breakdown, setup, and relocation services of computer equipment as necessary

• Managed and maintained User and Group accounts and access to secured network resources such as Active Directory, Exchange, Workstations and Servers, NTFS, Skype for Business/Lync, SQL as well as proprietary Humana applications; submitted requests for access to secured network resources to authorized personnel and tracked status throughout approval process• Assisted with updating and maintaining procedural documentation

• Supported and maintained 400+ Windows computers as well as 500+ mobile and office Users in Kentucky, Texas, and remote offices throughout the United States• Managed and maintained Active Directory and Group Policy for all client-side objects as well as BitLocker-encrypted computers• Managed and supported Exchange mailboxes and Skype for Business/Lync clients• Rebuilt and updated all packages in the SCCM Application Catalog and tested and piloted prior to deployment; managed, maintained, and troubleshot software applications and packages in SCCM• Provided all-tier level support for all client-side issues• Imaged, configured, and deployed client system hardware• Maintained client-side inventory as well as lab environment for testing• Assisted with domain post-migration cleanup

• Supported and maintained 9,000+ Windows computers as well as 13,000+ mobile and office Users in Virginia and other facilities throughout the United States• Managed and maintained 8 Windows servers running Trend Micro OfficeScan and Control Manager• Managed and maintained Active Directory and Group Policy for all client-side objects• Monitored DFS-R for replication issues and worked with other technical teams to resolve issues• Provided daily, weekly, monthly, and annual security and technical status reports to client management• Wrote technical documentation for processes, procedures, and applications

• Supported and maintained 27,000+ Windows computers as well as 65,000+ mobile and office users at central office in Kentucky and hundreds of Kindred hospitals and facilities throughout the United States• Personally managed and maintained 20+ Windows servers running Trend Micro OfficeScan and Control Manager; ensured computers throughout corporation across multiple domains were protected with antivirus and remediated any OfficeScan Server- and Client-related issues on a daily basis; resolved any reported application issues or conflicts with Trend Micro applications with vendor assistance as they were received• Served (twice) as Lead Technician for Trend Micro OfficeScan and Control Manager upgrade projects; researched, planned, developed, documented, tested, and upgraded these applications corporate-wide across multiple domains to 32,000+ computers• Assisted with the development, testing, and corporate-wide deployment of Windows 7/8/8.1• Redesigned Active Directory and Group Policy to improve user experience and optimize administration• Managed and maintained BitLocker and Credant Mobile Guardian encryption on 12,000+ laptops• Wrote custom scripts to simplify repetitive administrative tasks and remediate a wide range of technical issues; wrote scripts to manage and maintain all BitLocker and OfficeScan assets• Certified, documented, and installed Server applications supported and/or managed by the Client Systems team• Designed, developed, and maintained corporate hardware certification tracking site, various support wikis, and data lists as necessary using Microsoft SharePoint• Wrote 2,000+ pages of technical documentation for processes, procedures, and applications

• Supported and maintained 400+ Windows and Ubuntu computers as well as 250+ mobile and office users working in several corporate branch offices throughout Kentucky and Indiana

• Supported 27,000+ Windows computers as well as 25,000+ mobile and office users (both civilian and military) at central offices in Louisville and Green Bay and hundreds of branch offices throughout the United States

• Supported and maintained 900+ Windows computers as well as 800+ mobile and office users at central office in Louisville and 70+ branch offices throughout Kentucky, Indiana, Ohio, and Tennessee• Developed basic documentation management process for creating, consolidating, and classifying documentation

• Supported and maintained 600+ Windows computers, 100+ Macs and Wyse terminals, and 90+ Windows servers (including Citrix, Terminal, and Virtual Servers), as well as 500+ mobile and office users at corporate sites in Arlington, Louisville, San Juan, and Tampa as well as several other offices throughout the United States• Managed corporate-wide deployments of AVG Antivirus Network Edition, Trend Micro OfficeScan, Encryption Anywhere Hard Disk, Adobe Reader, and RAdmin Server• Managed and maintained server consoles for AVG Antivirus Network Edition, Encryption Anywhere Hard Disk, Network Asset Tracker, and Trend Micro OfficeScan• Utilized virtual Change Testing computers to test and deploy system configuration changes, Group Policy changes, WSUS updates, scripts, and software deployments prior to approval and deployment to production• Managed Group Policy and WSUS for all computers throughout organization and configured Group Policy to run logon and startup scripts, deploy software installations and maintain Computer and User security settings• Created scripts to automate administrative tasks, simplify auditing, and deploy settings and software to computers and users• Managed migration of all computers to standard of Windows XP Professional SP2• Converted Shared Mailbox accounts in Exchange to Active Directory Security Groups using approved best practices to simplify auditing and maintenance of Shared Mailbox access• Reconfigured Network Share access and security using approved best practices to simplify auditing and maintenance of network share and DFS security

• Provided PC/network administration and support for various clients• Troubleshot and resolved technical hardware and software issues• Installed, configured and/or migrated OS/application software and computer hardware as necessary• Designed websites using HTML/XHTML and CSS• Wrote advertising and business-related copy as well as technical documentation and procedures• Designed graphics/logos and layout for business forms• Advised clients about pertinent hardware and software• Trained clients on the basics of computers, processes, security and regular maintenance

• Supported and maintained 90+ Windows computers and 5+ Windows servers as well as 70+ mobile and office users working on 5+ client projects in Louisville• Designed database to track hardware/user assignment and change history• Configured computers to use least privilege to increase security and reduce administrative overhead• Provided HTML and design change assistance for a corporate Intranet site• Developed and revised technical documentationClients• Al J. Schneider Co. (Galt House/Executive Inn/Executive West Hotels)• Kleinert Kutz• Norton Healthcare• Medplans Partners

• Assisted in the development and testing of the MED-Touch prescription writing software and touchscreen hardware• Established and designed security for the MED-Touch system• Designed the MED-Touch touchscreen User interface• Designed and wrote first and second draft MED-Touch User and Administrator manuals

• Supported and maintained 70+ Windows computers and 10+ Novell and Windows servers as well as 40+ mobile and office users in Louisville and remote offices throughout the United States• Migrated computers to Windows NT Workstation 4.0• Updated backlogged documentation and organized software licensing• Maintained daily backups of all pertinent network data• Created database to simplify asset tracking, configuration, purchasing, and service of all company hardware• Managed multiple IT-related Vendors and provided final authorization of all IT-related purchases