Bob Brewster Email & Phone Number

United States

Bellevue, Washington

Bellevue, Wa

Supporting & driving end to end design of technical solutions across the T-Mobile enterprise. Job requires synthesis of business requirements, architecture approach, development elements , work with project manager. We essentially own defining and driving how to build and turn the technical solutions in to a delivery plan, then execute.. Work is within a set of organizations actively engaged in digital transformation across all areas.

Bellevue, Wa

Drive technical solutions / product management for Retail, Digital and converged sales channels from ideation thru delivery. Position ensures funding, works with Business channel teams, finance & accounting teams, architects, project managers, developers, test and operations teams to build, deliver and manage solutions through the entire life cycle. Requires deep and broad knowledge of technology and solutions in retail and customer systems, web channel, telesales, customer care, commerce and billing, supply chain and financial systems. This position works across all stakeholder groups to sponsor, design and drive the full technical solution lifecycle.

Seattle

Led technical product management for Shop with Points in the Amazon Global Payments Services organization. Working among, business, development, test and other Amazon platform teams, delivered US and international payment processor integrations and enhancement of existing features to Amazon global payments platform. With business, drove capabilities solution strategy in support of the product and managed a portfolio of projects and operational activities. Worked extensively with US and international banks on integrating rewards programs into Amazon payments processing capabilities (US Bank, American Express, Discover, Deutsche Bank, etc.)

Redmond, Wa

Planned major feature release for payments across all XBOX commerce services. Involved core changes in payment methods and payment instrument across all XBOX portfolio. XBOX moved from a stored "Points" to a stored local currency value method of payment. The project involved core technical changes in payment UX, in Store catalog entries & pricing, etc. Included the customer UX and retail channel changes for gift cards; Tax, accounting and compliance element for the old and new methods as well as the transition. Coordinated across other Microsoft divisions on product alignment for the stored currency instrument and methods as well as for testing across multiple storefronts including Phone, Windows and Microsoft online Stores.

Redmond, Wa

Onboarding new Online Services with the Marketing team in the Business Online Services Group. Cross-functional management of Marketing, Business model, Licensing, Sales, Partners & Partner models, UX, Legal and regulatory pieces. Close integration with Engineering, product teams, Licensing, Sales, Compensation and other organizations. Initiatives included early work with Office group for O365, Lync and early Skype for Business features; with Visual Studio / TFS team for what has become Team Services, and with other product teams moving from packaged software to online services.

Business Online Services Group – Enterprise Services Marketing. Built business requirements for the syndication of Online Services to major international partners such as telecoms, LARs, distributors and others. Ultimately was folded in to framework for O365 and other SaaS on Azure. Required identification of cross functional requirements for: pricing, billing and settlement; internal sales and partner compensation; ordering and provisioning; technical and business support models; legal, tax, regulatory and compliance requirements; marketing; and other functional areas. Requirements were used to drive platform, business process and support process development in the various stakeholder groups. Initial partner onboarding process is in motion.

PM’d team that built and supported tools for managing workflow of Microsoft Global Sales and Marketing (SMSG) professional and technical training courseware. With an inventory of over 4000 courses, the budgeting, forecasting and planning cycles required various tools to assist in meeting the annual and quarterly targeting and planning goals. Drove the development of several tools as well as the supported operational processes with the field organizations, with internal content owners, and with other internal IT and Finance stakeholders. Used SharePoint to provide services for managing roles and communication, as well for distributing and collecting data from the field. We also developed custom code to tailor the solutions and automate data and back-end processes.

Redmond, Wa

STBOS/WIES incubated and launched new managed and hosted services around Microsoft’s core Server and Tools products. Working with team and the Sr. Director, we developed a boilerplate process for incubation. This included templates for describing the service opportunity and story; the competitive environment, the full business case, costs, program governance guidelines, responsibility matrices, work flows etc. Program Managed two projects for authentication and other security and health related services. Engaged with Product, Marketing, LCA (Legal), Trustworthy Computing, IT, Global Foundation Services and other organizations to build, pilot and prepare services for technology proof of concept, initial global implementations, dog fooding, external trials and operational handoff.

Bellevue, Wa

Over several engagements spanning several years, ran multiple programs & projects with budgets in excess of $20 million and utilizing multiple project managers, analysts and large development teams. Projects had various ROIs, including at least one which resulted in a $1B+ over roughly 18 months. Responsible for Business engagement (multiple orgs); technical roadmap, coordination and prioritization of program elements and deliveries across technical group; management and delivery of specific product and service deliverables all to meet key business objectives; oversight and management of technical delivery teams. Products and services were in the area of customer provisioning for telecom and data services; new offer, service and product introductions; and analytics. Specific domains included payments, billing, provisioning, security, compliance (PCI), customer support and acquisition capabilities (web self-serve, Care and telesales). Worked across technical teams, Product Development, Security, Corporate Strategy, Business Operations, Finance, Accounting, Tax and Legal organizations.

Directed all program activities implementing Payment Card Industy (PCI , formerly CISP) Data Security Standards across T-Mobile USA. Scope included IT Systems, Encryption technologies, Network compliance, and general Information Security policy and process implementation.

Bsc.

Msc.

Not Completed