Rachel Garcia James Email & Phone Number

Seattle, Wa, Us

Berwyn, Pennsylvania, Us

Support the Sales Organization to achieve their goals by developing structures, processes, and procedures to increase sales productivity. The Director, Sales Operations Program Management is focused on initiating and managing projects across tools, data, and processes, facilitating incremental sales efficiency and effectiveness.

Seattle, Wa, Us

Strategic Operations Development for non-profit and for-profit small businesses

* Budget planning & forecasting for ~$1.5M annual budget* Manage organization operations and finance in year-1 spin merger. * Refine and build processes for lean start up focused on anti-racist professional development to support education leaders.

Responsible for designing and implementing the business operations of a 501(c)3 non-profit educational focused startup. Managed and supported the strategic objectives through overseeing daily operations of the company and work of the executives.• Founding team member recruited by the former President/COO of NewSchools Venture Fund• Owner of an $2.5M budget and financial systems and annual audits across all initiatives• Lead financial presentations to the Board of Directors• Oversee financial management for ~$1M for 2 fiscally sponsored organizations & provide professional coaching and support to operations for 2 additional organizations• Lead project and change management initiatives including establishing communication plans and ensuring alignment across the organization• Managed project intake, risks, and prioritization supporting fundraising initiatives, organizational alignment, and grant management.• Create, build, and manage organization business practices and operations protocols• Coordinated and support CEO in Fundraising & Development Strategies; Lead in grant Reporting; Coordinate Data Collection for Impact Tracking• Recruitment and management of five resources focused on account management, grant development, and human resources• Full cycle release, development, and management of Educate 78 Salesforce implementation• Promoted from Operations Manager to Director of Operations & Special Projects (2017); Promoted to Chief Operating Officer (2020)

Promoted to COO

Promoted to Director of Operations & Special Projects

Oakland, Ca, Us

Directed and managed daily operational functions ensuring alignment across the organization and focus on key initiatives and goals.• Established best practices and protocols for finance, communication, and operations.• Coordinated and reported on highly impactful projects and programs across the organization• Lead for organization’s high-profile board members for meetings and daily business interactions• Designed and managed business practices throughout the organization including managing vendors and software and equipment lifecycle.• Managed project scope and reported status to project stakeholders• Managed vendors and equipment lifecycle• Organized all aspects of quarterly corporate meetings and events

San Francisco, Ca, Us

• Managed a team of 11 program leads across the Division of Student Life• Coordinated large project to move of team members across seven departments into shared space and systematize organizational operations across teams• Cross-functional lead for seven departments to establish daily visitor protocols for students, faculty, families, community members, and vendors • Developed protocols and maintained standards across multiple program leads• Recruited, built, and managed a reception team of six student employees and five professional Administrative Assistants

San Francisco, Ca, Us

• High profile role with management of sensitive matters (e.g. gathering reporting on student related emergencies to the Dean of student affairs). Included coordinating and maintaining daily calendar and travel for busy, high profile executives• Promoted from Sr. EA to the Office of the Dean of Student Affairs to Operations Manager for Division of Student Life (2010)

Los Angeles, Ca, Us

Eight years working as a community organizer and operations leader with South Central Youth Empowered thru Action (SC-YEA) and as the Special Projects Manager, Organizational Growth & Development. Responsibilities included overseeing operations, team management, curriculum and campaign creation towards a vision of educational equity created with and for students. Grant reporting and interfacing with foundations such as the Casey Foundation, California Endowment, The United Way of Greater L.A., and others. In final year with organization, work focused on supporting launch phase of Capital Campaign to raise $7 million over three years for new headquarters.

Bachelor Of Arts - Ba, Chicana/O Studies And Spanish Language Literature

Certificate In Business Administration, Business Administration And Management, General

Center For Global Education- Cuernavaca, Mx

Education record