Manage the team that manages, maintains, and secures IT and OT networks at 200+ locations throughout the U.S. and Canada.

-Manage technical teams on cross-functional multi-million-dollar threat detection, incident response, and security compliance projects.-Develop network segmentation and implementation strategies for OT networks to align with ISA 95 and NIST 800-82 and ISA/IEC 62443 to reduce attack surfaces.-Deployed VMWare ESX Hosts and Arista switches in 10 days to support Deloitte's factory of the future to generate $3 million in new revenue.-Assessed Cisco and Palo Alto firewalls in 2 days with NPView and custom Python scripts to identify risks and recommend remediation.-Mentoring of junior team members and onboard training for college new hires as needed.

-Oversee all IT and OT infrastructure projects and track timelines and milestones.-Manage team of IT administrators.-Ensure helpdesk tickets are resolved within SLAs.-Ensure backups run in Avamar and align with disaster recovery and business continuity requirements.-Create accounts, groups, and OUs in Active Directory.-Publish desktops and apps in Citrix based on customer and internal needs.-Configure, manage, and maintain network equipment for customer sites and corporate networks.-Equipment vendors managed: Dell, Cisco, SonicWall, Palo Alto, Cradlepoint, Sierra Wireless, Moxa.-Deploy VMs in VMware vCenter as required.-Review power and cooling requirements with data center colocation manager for new equipment installs.-Serve as tier 2 support for all network, server, and application related issues as needed.-Create and update IT policies and procedures to ensure business is aligned with customer requirements as well as NIST, CISA, and PHMSA best practices and regulations.-Collaborate with stakeholders to IT architecture solutions and budget estimates for implementation and support.-Provide IT consulting services to customers.-Review monthly expenses to ensure they align with forecasted budgets.-Review and approve monthly charges by vendors for IT services.-Provide 24/7 on-call support for all major issues or in the event that administrator on-call is unavailableNOTABLE PROJECTS-Data Center Upgrade – Implement new VM environment with network switches, storage array, and backup appliance.-Citrix Rollout – Create new server environment to provide secure remote access to internal apps and desktops to external customers and remote users.-Server Management – Implement remote management and monitoring to all servers and workstations.

Updated OT systems for Pipeline Control Center. Coordinated updates on network infrastructure with IT, OT, and Operations stakeholders. Analyze network metrics in SolarWinds for preventative maintenance and troubleshooting. Network subject matter expert on SCADA team.PROJECTS AS TEAM LEAD-Design solution for EOL software by using Port Address Translation on Data Center routers for legacy field sites that can only support a limited number of TCP connections.-Design network standards and transition plans for acquisitions and divestitures.-Work with Network and Field teams to make necessary updates to field Omni Flow Computers to allow for tickets to print across various networks.

Updated and maintained OT systems for Tesoro Pipeline Control Center. Liaison for IT related projects. Analyzed network metrics in Traverse as required. Network subject matter expert on SCADA team.PROJECTS AS TEAM LEAD-Configure OT network gateway to allow master field PLC to communicate with Tesoro Pipeline Control Center SCADA System.-Create ticketing system in SharePoint for SCADA system requests.

Responsibilities included: providing operational support to Voice and Data networks; implementing changes to routers, switches, firewalls, and load balancers as required; served as administrator for team SharePoint site.PROJECTS AS TEAM LEAD-Lead a team of 12 contractors to implement 4G connectivity to 344 satellite OT networks.-Lead project to convert OT field site networks to in house Operations Control Center from third party service provider.

Served as consultant on IT and IoT projects.NOTABLE PROJECTS-Consolidated data centers through use of virtualization with VMWare & Novell PlateSpin; consulted on network issues; developed and maintained documentation; served as administrator for team SharePoint site. Created server migration tracking tool in SharePoint.-Served as network consultant for smart home IoT pilot program.

Provided support during critical shuttle and ISS mission phases for Voice, Data, and SCADA networks; configuration document management; served as administrator for network team lab. SolarWinds subject matter expert.PROJECTS AS TEAM LEAD-Implement network for disaster recovery and business continuity at Marshall Space Flight Center in Huntsville, AL.-Design and implement ISS support network at the Russian Space Agency in Moscow, Russia.-Configure NetFlow and SNMPv3 on Cisco routers, switches, and firewalls, setup SolarWinds for monitoring and configuration management of 300+ network nodes. KAIZEN PROJECTS-Use software developed by NASA JPL to create an automated process for developing and scheduling task orders and test procedures for various engineering groups. -Setup and maintain SharePoint site & automation workflows for network drawings along with accompanying training material.

Responsibilities included programming proprietary tools, setting up workstations, IT and OT networks and VSAT WAN connectivity at job site. Monitored sensor data and provided deliverables to clients. Provided 24/7 on-site support for two to three week rotations.

Responsibilities included writing a program to simulate and analyze the effects of page faults within a simulation, presenting results of the study to F.A.A representatives, and creating a web portal for System Performance Team's most frequently accessed resources. Also, I was selected as one of five interns to present on my experiences with the company to the executive officers of the division.

Setting up audio/video equipment as well as computers for students and teachers. Assisting walk-in customers with AV or PC related issues.