Robert Gemmell

Robert Gemmell Email and Phone Number

Sr. Infrastructure Architect @ American Nurses Association
silver spring, maryland, united states
Robert Gemmell's Location
Clifton Park, New York, United States, United States
Robert Gemmell's Contact Details

Robert Gemmell work email

Robert Gemmell personal email

About Robert Gemmell

Robert Gemmell is a Sr. Infrastructure Architect at American Nurses Association. He possess expertise in windows server, active directory, troubleshooting, servers, technical support and 13 more skills. Colleagues describe him as "As a Network Engineer with Trans World Entertainment Rob and I are often called upon to work together to resolve issues that arise in the network. On the front lines of user support Rob can quickly identify issues and will call for assistance only when necessary. I know he has reviewed an issue in depth before engaging my assistance and will properly communicate all the troubleshooting he has done. His attention to the smallest details and consistent diligence allow him to focus until problems are solved." and "I could always count on Robert to provide timely and courteous help whenever I had an IT problem. He is accurate, methodical and patient, and an asset to any IT department. I would absolutely work with him again."

Robert Gemmell's Current Company Details
American Nurses Association

American Nurses Association

View
Sr. Infrastructure Architect
silver spring, maryland, united states
Website:
nursingworld.org
Employees:
803
Robert Gemmell Work Experience Details
  • American Nurses Association
    Sr. Infrastructure Architect
    American Nurses Association Oct 2022 - Present
  • Higher Logic
    Lead Devops Engineer
    Higher Logic Oct 2021 - Oct 2022
  • Higher Logic
    Sr. Systems Engineer
    Higher Logic May 2018 - Sep 2021
    Saratoga Springs, Ny
  • Davis Vision
    Sr. Systems Engineer
    Davis Vision Oct 2014 - May 2018
    Latham, Ny
  • Albany Medical Center
    Sr. System Programmer
    Albany Medical Center Jun 2013 - Oct 2014
    Albany, New York Area
  • Albany Medical Center
    System Programmer
    Albany Medical Center Mar 2012 - Jun 2013
    Albany, New York Area
  • Albany Medical Center
    System Administrator
    Albany Medical Center Jun 2010 - Mar 2012
    Albany, New York Area
  • Trans World Entertainment Corp
    Infrastructure Support Tech
    Trans World Entertainment Corp Jul 2006 - Jun 2010
    Create and maintain Windows XP workstation images using Symantec Ghost.Produce documentation for standard procedures such as new user setup tasks and client software upgrades.Perform all levels of helpdesk support for over 600 local and remote systems. This includes problem resolution and hardware and software installation. It involves phone, e-mail, and in-person communication.Assist network engineers with server and network troubleshooting for Active Directory, Exchange Server 2003, Ethernet reliability, and other tasks.
  • Perfect Computer Solutions, Inc
    Computer Support Specialist Iii
    Perfect Computer Solutions, Inc Jun 2004 - Jul 2006
    Designed, built, administered, and repaired: personal computers, business workstations, and servers. These systems ran Windows XP and Server 2003 and Red Hat Fedora Core 3.Created standardized computer designs. Previously, all systems were custom built.Worked in the office, on the customer's site, and remotely using VNC.Communicated with customers via phone, in person, and through e-mail.Helped return the company to profitability by revamping inventory control and purchasing procedures.Managed a wide range of business accounts to ensure client satisfaction. Customers included local government and state agencies.Removed spyware and virus infections. Educated end-users of their dangers and methods of prevention.Supervised and trained two junior technicians.
  • Zumtobel Staff Lighting, Inc
    Systems Administrator/Webmaster
    Zumtobel Staff Lighting, Inc May 2001 - Feb 2003
    Implemented and maintained production floor data collection and processing system. Included networked Windows 98/2000 PCs and wireless Intermec handheld devices.Designed, implemented, and maintained new WAN and LAN architecture including Web and database servers. Included creation of firewall rules.Analyzed and responded to end-user comments and complaints regarding the intranet and extranet websites via e-mail and phone. Repaired minor problems.Managed the daily operations and ran the nightly and monthly maintenance jobs for an AS/400 running MAPICS.Made purchasing recommendations for PC software and hardware.Developed a Microsoft Access problem ticket tracking application for the creation and resolution of work requests made to the MIS department.Provided backup support for the Definity phone system.
  • Zumtobel Staff Lighting, Inc
    Computer Support Specialist I
    Zumtobel Staff Lighting, Inc Oct 1999 - May 2001
    Set up and supported PCs and Macs for more than 150 users across three sites. Included Windows 95/98/ME/NT4/2000 and Mac OS X workstations.Used excellent customer service skills to help users diagnose and fix hardware and software problems through e-mail, telephone, and in person.Assisted with migration from Novell Netware servers and GroupWise to Microsoft Windows 2000 servers and Exchange. Configured virus protection and tape backup for the Novell Netware server.Responsible for diagnosing ISDN and video-conferencing issues and working with vendors to resolve them.

Robert Gemmell Skills

Windows Server Active Directory Troubleshooting Servers Technical Support Software Documentation Dns Microsoft Exchange Software Installation Disaster Recovery Windows Process Improvement Hardware Management Project Management System Administration Databases Network Security

Robert Gemmell Education Details

Frequently Asked Questions about Robert Gemmell

What company does Robert Gemmell work for?

Robert Gemmell works for American Nurses Association

What is Robert Gemmell's role at the current company?

Robert Gemmell's current role is Sr. Infrastructure Architect.

What is Robert Gemmell's email address?

Robert Gemmell's email address is ba****@****ail.com

What is Robert Gemmell's direct phone number?

Robert Gemmell's direct phone number is +184523*****

What schools did Robert Gemmell attend?

Robert Gemmell attended Suny New Paltz, Suny Oneonta, New Paltz High School.

What skills is Robert Gemmell known for?

Robert Gemmell has skills like Windows Server, Active Directory, Troubleshooting, Servers, Technical Support, Software Documentation, Dns, Microsoft Exchange, Software Installation, Disaster Recovery, Windows, Process Improvement.

Who are Robert Gemmell's colleagues?

Robert Gemmell's colleagues are Hessa Alzaabi, Rosemary Ditommaso, Anabel Castillo Mora, Jada Willi, Rs Choudhary, Amari Henry, Yasmina Basoumi.

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