Richard Ginocchio Email & Phone Number

New York, New York, United States

New York City Metropolitan Area

Greater New York City Area

388 Greenwich, Nyc

New York, New York

• Technical Account Manager (TAM) - Supporting Morningstar Real Time Business

•Responsible for onsite day to day MD (Real Time/ Reference) Operations (testing, packaging, implementing, training supporting for IB, FX, Equity, Fixed Income, Mortgages etc) as well as Global support via phone and remote desktop applications • Project Managed and coordinated vendor onsite/branch support of upgrades, replacements investigations of faulty servers, routers, work stations, software and circuits• Market Data Project Manager of various sizes and complexity throughout… Show more •Responsible for onsite day to day MD (Real Time/ Reference) Operations (testing, packaging, implementing, training supporting for IB, FX, Equity, Fixed Income, Mortgages etc) as well as Global support via phone and remote desktop applications • Project Managed and coordinated vendor onsite/branch support of upgrades, replacements investigations of faulty servers, routers, work stations, software and circuits• Market Data Project Manager of various sizes and complexity throughout project lifecycle• Responsible for MD level II tickets (Remedy-Tracking system) and creating monthly metrics identifying trends, call volumes and severities• Responsible for Data integrity and content from vendors, IDB’s, and direct Feeds (Espeed, Surf )• Project Managed all Market Data trading floor IMACs (Survey, Move, Support) • Prepare employee evaluations and professional development plans projecting skill sets and requirements to continually elevate the operations teams individual and overall capabilities• Evaluate application and data usage with business units to ensure the correct market data systems are being utilized.• Responsible for all MD applications during Electric Preventative Maintenance, Vendor Power Resiliency Exercises, Disaster Recovery and BCP testing• Working directly with MD Engineering/Administration Teams with implementing new MD systems, networks and infrastructures Show less

• Analysis and product optimization of Market Data usage (exchanges, entitlements etc), redundancy and cost reduction• Interacting with the various Business Units to assess their Market Data requirements, and match those with the most suitable market data products and providers • Constantly reviewing new products and technologies in the market, keeping up-to-date with the latest competitor services and trends• Responsible for support and maintenance of all Market Data applications… Show more • Analysis and product optimization of Market Data usage (exchanges, entitlements etc), redundancy and cost reduction• Interacting with the various Business Units to assess their Market Data requirements, and match those with the most suitable market data products and providers • Constantly reviewing new products and technologies in the market, keeping up-to-date with the latest competitor services and trends• Responsible for support and maintenance of all Market Data applications in financial service departments (5300 users up to board level members)• Created DDE and API linked spreadsheets for BU’s to enhance trading positions and awareness of market movement (Bloomberg, Reuters, PPP)• Responsible for FX infrastructure (Reuters Dealing, EBS) from Data Center to desktop • Created Kobra / 3000 Xtra and Bloomberg Launch Pad work books• Support of IMAC’s – Installations, moves, additions and changes• Rack, stack, cable and connect Market Data servers in conjunction with Market Data Engineers Show less

3/95 – 4/97

• NYSE Trading Floor Reuters representative for training, support and sales • Arranged individual and classroom type training in Tri-state region to Brokers, Traders, Money Managers and Analysts (from Secretary to Board Members)• Presented Reuters trading systems to potential clients and follow up of pilot programs• Created training material (booklets, pamphlets, quick reference cards etc) for all individual classroom sessions