Reid Given Email & Phone Number

Vancouver, Bc, Ca

Richmond, British Columbia, Canada

Richmond, British Columbia, Canada

Responsible for strategy and roadmap for fleet management system which includes the decoupling of legacy applications, the adoption of shared or platform components, a transition from perpetual licenses to a subscription-based model, a focus on creating value for all as opposed to customization for few, and integration with autonomous haulage.• Created a comprehensive long-term roadmap for the organization's flagship product whereby existing value propositions will be enhanced, new values propositions will be established, and the product's architecture will evolve towards alignment with more modern software engineering principles to achieve a more rapid pace of development while at the same time improving product quality• Promoted rapid adoption of new releases and better penetration of add-on features or components by generating value adding requirements for mining and tertiary domains based on regular communication with customers and non-customers, sales, support, and senior leadership• Modelled internal and external processes to help facilitate the delineation and design of platform and product-specific components• Helped establish product organization processes and standards that relate to the definition of roadmaps, releases, features, and requirements by refining ideation workflows (including use of affinity diagrams and data modeling), defining minimum feature attributes required for introduction to scrum team (including measurement of value), and creating low overhead customer facing release plans

Port Moody, British Columbia

Responsible for roadmap definition and release of Modular’s DISPATCH® mine fleet management system and the Modular Mining Public API.• Improved integration between both upstream and downstream 3rd party systems by delivering various API's to better manage the flow of material and upset events as they occur in real-time• Improved product reporting capabilities by delivering a comprehensive data mart solution based on end-user consultation• Helped minimize development costs by scoping and releasing product features in such a way that they can be applied across multiple use cases and various commodity types• Contributed to the customer's value creation process by releasing features targeting an increase in productivity and utilization while at the same time ensuring a steady flow of material to crushers at shift change

Port Moody, British Columbia, Canada

Responsible for identifying, defining, and prioritizing value-added features for Modular’s DISPATCH® mine fleet management system.• Improved product saleability and customer retention by delivering product features based on research performed at various mine sites• Facilitated the development of new features by providing software engineers with domain knowledge and by defining personas, product requirements, user stories, test scenarios, and acceptance criteria• Contributed to the sales process by providing clients with product demonstrations and by identifying modules or features that could assist in achieving mine automation, production, and safety targets• Provided support to the global sales team by creating technical marketing material including product release bulletins, module descriptions, and value measurement tools• Improved global support processes by providing regional project engineers with product training, toolkits, and both remote and on-site support

Burnaby, British Columbia

Responsible for the development of a mining industry-oriented sustainability initiative. • Created a comprehensive business plan using industry research and interviews to help establish an industry-wide research and consultancy program• Increased potential for new client acquisition by creating practical research proposals based on industry trends and extensive market research which identified new target segments• Completed technical reports outlining process inefficiencies, opportunities for growth, and the management requirements for the implementation of various sustainability frameworks

Donlin Creek, Alaska

Responsible for the progression of exploration activities towards the onset of feasibility studies and production.• Consistently excelled in the execution of several exploration-related responsibilities in a fast paced environment for periods of 20 to 25 consecutive 12 hour days• Helped senior geologists make informed decisions on project feasibility by writing weekly technical progress reports, presenting valuable findings, and making recommendations on project advancement• Improved exploration efficiency by taking the initiative to train and supervise technicians • Resolved gaps or discrepancies in exploration activities by researching and analyzing historical reports, models, data logs, and scientific journals

M.B.A., Strategy

Relevant courses: corporate strategy, IT management, marketing, operations management, entrepreneurship, sustainability, finance.

B.Sc. (Honours), Geology, Geography