Rosalinda Gloria Email & Phone Number

Toronto, Ontario

• Responsible for the customers’ Days Sales Outstanding (DSO)• Supports the creation and distribution of the weekly/monthly IPC Report and Working Files• Assists and reviews customer billings, adjustments and miscellaneous charges• Identifies, resolves and escalates deductions issues and disputes• Provides weekly statement of accounts to customers• Works with Credit Risk partners and provides recommendations to predefined credit parameters on handling future shipments• Responsible for forecasting weekly past dues and initiating detailed weekly priorities• Participates in Audit peer reviews, trainings and education with team membersAccomplishments • Improved IPC to 95% of 70M account portfolio• Met GTM (Sobeys) Average Days Paid by 8%• Co-authored the documentation of SOP and checklist of aging protocol• Engaged majority of small customers from Cheque to EFT conversion• Lead/Chaired the weekly Deductions meeting that resulted to 0% > 120 past due invoices

Mississauga, Ontario

• Daily collection calls and provides weekly statement of account to customers• Assists and reviews customer billings and adjustments including manual invoices and credit/debit notes• Works with internal departments to resolve customer deductions and disputes• Maintains Customer Master database, sets-up new customers and processes credit applications• Prepares daily cash applications and deposits and processes credit card and cheque payments• Prepares month-end reports including DSO, AR Aging and AFDA• Cash Forecasting and portfolio account analysis• Assists in the Year-end auditAccomplishments• Lead and implemented the integration and transition of Accounts Receivable from the acquired leading company• Improved billing process from manual invoicing to emailing and EDI transmission• Reduced the Days Sales Outstanding (DSO) of some major accounts from 45 days to 30 days• Improved AR Current to 90%• Lead the successful 2012 AR year-end audit

Toronto, Ontario

• Responsible for producing client and reimbursable billings and receivable information to the project manager and answering client queries for a select group of account • Maintains project files• Assists with client queries• Assists engineering staff with receivable and billing issues• Initiate projects in accounting system and upload budgets• Sets up and maintain billing instructions in the system so that automated bills can be generated• Various general accounting duties including some reconciliations and analysisAccomplishments:• Improved small projects billing to 95%• Administered billing of 3 remote branches with my local billing area• Completed co-biller’s project assignments to 100%• Resolved issue of billing with RBC project through extensive analysis and reconciliation

Etobicoke, On

• Maintains Accounts Receivable through preparation of progress and monthly invoices, credit and collections, monitoring of AR Aging, cash forecasting and receiving customer payments• Maintains Accounts Payable through processing of billings and employees expense, preparation of government remittances, monitoring of AP Aging and processing of cheques• Maintains Bookkeeping through journal entries, commission entries, bank and credit card reconciliations• Maintains Administration through payroll, employee record keeping and bank deposits• Provides AR and AP reports to management on a weekly basis• Regular contacts with the Senior Management and Account Managers for issues or resolutions regarding billings and client relationsAccomplishments:• Improved invoicing to customers for the monthly billing from 15 days to 5 days completion and progress billing from 30 SO to 5 SO or less in a week• Improved AR collection by implementing codes in the system and regular account monitoring• Improved AP system by updated expense posting and implementing employee expense system• Improved cash balance information in the system by preparing regular bank reconciliation

Toronto, Ontario

• Maintains individual A/R account control through coordination with internal and external customers• Reports collection results and issues to Management including resolution of any client issues with regard to bill, billing details and any other issues• Monitors status of accounts relative to predefined credit parameters and make recommendations to Credit on handling future shipments• Reconciles payments and account analysis• Prepares monthly individual account cash forecast to ensure customer payment in a timely mannerAccomplishments• Improved AR Current to 98% of $60M account portfolio• Chaired a task force comprising of Program Managers and Directors to resolve billing issues and disputes that resulted 0% >150 aged invoices• Administered the web-based Electronic Data Interchange (EDI) process system of the Customer to Global plant site which eliminated delays associated with non-electronic billing processing• Co-authored the department’s manual package for new employees

Toronto, Ontario

• Maintains Accounts Receivable and Accounts Payable.• Examines and calculates invoices/billings for accuracy and compliance to company guidelines.• Maintains professional relationships with internal and external customers and vendors via proactive customer service.• Audits expense reports to ensure accuracy and proper documentation in accordance with the company’s reimbursement policy.• Processes and prepares cheques to vendors.• Maintains vendor files.Accomplishments:• Lead and implemented the transition of A/R and A/P system from Quickbooks to Oracle.• Created and launched new master file and codes in the upgraded system.

Toronto, Ontario

• Maintains AR Aging and collection and assists in the AP expense reports• Generates $CAD/$USD invoices/billings and credit notes• Works with Sales and Operations to resolve revenue and invoicing issues• Processes payment applicationAccomplishments:• Systemized AR collection process and reporting to Management thus resulted to simpler identification of issues and disputes• Created up-to-date filing of all AR and AP related documentation

Bulacan, Philippines

Bulacan, Philippines

Credit Specialist

Cga Level 3, Accounting

Bachelor Of Science (B.Sc.) Accounting, Accounting

Activities and Societies: JPIA

Master Of Business Administration (Mba)