Roman Gordeev Email & Phone Number

Russian Federation

Project: Targeted Callshttps://www.rt.ru/b2b/telephony/lid-managementProject Description:A B2B solution integrating Rostelecom’s Big Data platform, leveraging AI to automate customer calls, voice analytics, SMS distribution, and CRM integration.Key Achievements:Boosted system performance by 20% through data storage and processing optimization.Reduced customer acquisition cost by 15%, achieving conversion rates of up to 12% for real estate agencies and… Show more Project: Targeted Callshttps://www.rt.ru/b2b/telephony/lid-managementProject Description:A B2B solution integrating Rostelecom’s Big Data platform, leveraging AI to automate customer calls, voice analytics, SMS distribution, and CRM integration.Key Achievements:Boosted system performance by 20% through data storage and processing optimization.Reduced customer acquisition cost by 15%, achieving conversion rates of up to 12% for real estate agencies and 8% for language schools.Designed and developed the backend, including database architecture to efficiently manage large data volumes.Integrated with Big Data platforms to utilize advanced analytics and machine learning models.Implemented a voice analytics system that improved customer service quality.Ensured seamless CRM integration to automate lead processing and provide real-time analytics.Technologies Used: Java, Spring Framework, PostgreSQL, Big Data, Machine Learning, Voice Analytics, CRM.Design infrastructure for CI and CD. Technologies we use: Java, Spring Framework, Hibernate, MyBatis, jOOQ, WebRTC, Spark, Docker, Docker Swarm, PostgreSQL, ClickHouse, Timescale, RabbitMQ, ActiveMQ, HTML, CSS, JavaScript, angular, react, maven, gradle as a build systems and Git for source control. Show less

Moscow, Russia

Project: OmniChathttps://rtkit.ru/products/omnichatProject Description:An omnichannel communication platform for businesses, enabling customer interaction through messaging apps, social networks, and web chat.Key Achievements:Increased response efficiency by 25% through process optimization and automation.Implemented the Kanban methodology and trained a team of 10 engineers.Designed and developed mobile applications for both Android and iOS… Show more Project: OmniChathttps://rtkit.ru/products/omnichatProject Description:An omnichannel communication platform for businesses, enabling customer interaction through messaging apps, social networks, and web chat.Key Achievements:Increased response efficiency by 25% through process optimization and automation.Implemented the Kanban methodology and trained a team of 10 engineers.Designed and developed mobile applications for both Android and iOS platforms.Built a comprehensive monitoring and metrics collection infrastructure.Automated testing and deployment processes using CI/CD pipelines.Presented at industry conferences to strengthen the company’s technical brand.Technologies Used: Java, Spring Framework, Hibernate, PostgreSQL, RabbitMQ, Kafka, Docker, Android SDK, Kotlin, React. Show less

Moscow, Russia

Project: Yaga Knowledge Base Modulehttps://yaga.rt.ru/aboutproduct#articleProject Description:An internal knowledge management system enabling article creation, editing, and collaborative organization.Key Achievements:Designed and developed the system’s backend, setting the product’s development roadmap.Integrated the platform with Big Data to enhance analytics capabilities.Implemented machine learning algorithms for data analysis and… Show more Project: Yaga Knowledge Base Modulehttps://yaga.rt.ru/aboutproduct#articleProject Description:An internal knowledge management system enabling article creation, editing, and collaborative organization.Key Achievements:Designed and developed the system’s backend, setting the product’s development roadmap.Integrated the platform with Big Data to enhance analytics capabilities.Implemented machine learning algorithms for data analysis and processing.Developed Single Sign-On (SSO) using OAuth2.0 to streamline user authentication across systems.Implemented contextual search powered by data vectorization, increasing search speed by 30%.Technologies Used: Java, Spring Framework, Hibernate, PostgreSQL, Big Data, Machine Learning, OAuth2.0. Show less

Tver

Overview:Led an outsourcing company, delivering top-tier technical talent for enterprise projects. Managed all business aspects, from operations to team development, ensuring service excellence and client satisfaction.Key Achievements:Scaled the company by 35% in staff size and client base, securing key partnerships in the tech and telecom sectors over the last 3 years.Streamlined hiring and onboarding, reducing time-to-hire by 20% by implementing an optimized… Show more Overview:Led an outsourcing company, delivering top-tier technical talent for enterprise projects. Managed all business aspects, from operations to team development, ensuring service excellence and client satisfaction.Key Achievements:Scaled the company by 35% in staff size and client base, securing key partnerships in the tech and telecom sectors over the last 3 years.Streamlined hiring and onboarding, reducing time-to-hire by 20% by implementing an optimized recruitment strategy that aligned talent with project needs.Improved project performance by 25%, focusing on individual development plans for employees, enhancing both technical and soft skills.Boosted productivity by 30% by adopting agile methodologies and improving internal collaboration across teams.Increased employee retention by 15% through a transparent feedback culture and continuous performance improvement initiatives.Leadership and Innovation:Promoted continuous learning, encouraging employees to obtain certifications and additional training, leading to higher client satisfaction and project success.Automated HR and project management processes, reducing administrative overhead and optimizing resource allocation.Built long-term client relationships by ensuring clear communication, transparency, and consistent delivery, driving repeat business and trust.Technologies and Tools: Agile (Scrum, Kanban), HR automation, Jira, Confluence, GitLab, Python, Java, Kubernetes, Docker. Show less

Tver Region, Russian Federation

Key Achievements:Led several research projects funded by the Russian Foundation for Basic Research (RFBR) and Russian Railways (RZD), contributing to advancements in data modeling and process optimization.Published multiple academic papers in internationally recognized journals indexed by RSCI and SCOPUS, focusing on mathematical modeling, fuzzy logic, and optimization techniques.Designed and taught courses on web development, database management, and algorithms, helping… Show more Key Achievements:Led several research projects funded by the Russian Foundation for Basic Research (RFBR) and Russian Railways (RZD), contributing to advancements in data modeling and process optimization.Published multiple academic papers in internationally recognized journals indexed by RSCI and SCOPUS, focusing on mathematical modeling, fuzzy logic, and optimization techniques.Designed and taught courses on web development, database management, and algorithms, helping students build a strong foundation in computer science and preparing them for real-world applications.Mentored students who later achieved top positions in regional and national programming competitions, reinforcing practical skills in algorithm design and software engineering.Continuously updated curriculum to reflect modern industry practices, integrating cutting-edge technologies and methodologies relevant to Big Data, AI, and scalable systems.Technologies and Tools: Python, Java, SQL, Big Data platforms, Machine Learning frameworks. Show less

Doctor Of Philosophy (Ph.D.)

Bachelor’S Degree

Engineer’S Degree