Graham Porter Email & Phone Number

Los Angeles, Ca, Us

Playa Vista, Ca, Us

Pivotal Allies, we redefine project management with a nimble, flexible approach tailored to your needs. We offer personalized services crafted to aid you in meeting your goals.We provide experienced talent and successfully validated programs to lead mission-critical projects and streamline internal projects. We aim to ensure you achieve your measurable goals, meet predictable timelines, and become more cost-effective in your missions.

New York, Ny, Us

• Built and managed technical relationships with partners in Australia, China, and Singapore.• Expanded Disney+ subscription service in the APAC region.• Handled Disney+ Day promotions, price adjustments, beta testing, and support issues.• Ensured compliance with contracts and sped up device certifications.• Launched products, implemented tiering, and achieved performance and revenue goals.• Solved beta testing delays by addressing major bugs and securing strategic partners.• Accelerated product integration and resolved challenges during ADK development.

West Hollywood, California, Us

• Created a structured onboarding process to boost throughput and minimize failures during Covid and remote work.• Streamlined and automated outdated processes.• Used Jira and shared workspaces to manage testing and onboarding, increasing approved channels by 300% in the first year and 20% in the second.• Developed detailed technical standards to enhance on-time delivery.• Documented specs for audio/video encoding, closed captioning, SCTE ad markers, and metadata, tripling yearly onboarded channels and reducing test cycle time by 32%.• Worked with partners to onboard channels onto Pluto TV.• Ensured streaming specs, manifest structure, and captioning requirements were met.• Troubleshot live streams to maintain 99.9% uptime and ad revenue.

Burbank, Ca, Us

• Directed a redesign of an enterprise solution with 5 product owners for global content.• Managed 5 product managers, development teams, engineers, UX/UI designers, and business teams.• Developed strategy, set acceptance criteria, and ensured clear communication across teams.• Evaluated security needs, wrote business cases and user stories, and designed wireframes.• Created a master logic flowchart and workflow document, improving UX/UI and integration.• Coordinated 5 development tracks to achieve roadmap goals.

Los Angeles, Ca, Us

• Improved a media client portfolio (Disney, ABC, Sony) by streamlining updates and support, ensuring millions of hours of content streamed monthly.• Boosted release cadence by 30% by turning partner feature requests into business cases.• Developed user stories, managed MVP agreements, and handled testing and deployment.• Enhanced support response and cut issues by 50% through effective cross-functional teamwork.• Ensured 100% escalation of bug fixes and feature releases.• Mentored engineers and junior staff in soft skills and career growth.

• Managed global VOD programming, scheduling, and marketing, optimizing digital media and user interfaces.• Increased revenue by 20% and sales by 58%, 36%, and 20% for two Telcos and the top MVPD.• Handled a PR crisis for a national MVPD with immediate and long-term strategies, protecting the category and partnership.• Fixed issues in digital asset management and distribution.• Addressed challenges with coordinated scheduling, operations, and engineering.