Greg Charles

Greg Charles Email and Phone Number

Public Sector & HHS Consulting Leader. Transforming services and improving impact via technology and process innovation @ KPMG
toronto, ontario, canada
Greg Charles's Location
Miami-Fort Lauderdale Area, United States
Greg Charles's Contact Details

Greg Charles personal email

n/a
About Greg Charles

In my career I have solved a multitude of intractable problems and brought true business transformation to many clients. I've expertly managed the implementation of very large custom, package and cloud-based systems, both in the public sector and commercial space, which have enabled organizations to better serve their customers, improve constituent outcomes, enhance financial performance, optimize processes, and meet federal and state requirements and regulations.While I practiced in multiple industries including automotive, defense, and telecom, I have built an especially deep reservoir of knowledge in Public Sector and Health and Human Services. My specialties are strategy development, assessments and process redesign, technology enablement, digital transformation, and the program management and quality assurance of large, complex implementations. The value I bring is in driving innovation, developing and aligning strategy with execution, delivering enterprise wide programs, overhauling troubled initiatives, and driving market and account development. My clients and colleagues know and trust me for my agility and focus while managing the change component of talent and processes during complicated technology projects and business transformations. I've developed custom tools and methods to drive standardization of delivery across projects while sharpening and heightening risk identification and monitoring to significantly improve quality. Having a knack for developing talent, I create and inspire tight-knit, energized teams, cultivating cohesion and collaboration and promoting career growth and challenging colleagues to excel. I am a PMP-certified, forward thinking business executive looking to relentlessly develop and grow thriving accounts, strengthen service models, improve performance, lower organizational risk/exposure, and create ideal environments for client, team and organizational success.

Greg Charles's Current Company Details
KPMG

Kpmg

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Public Sector & HHS Consulting Leader. Transforming services and improving impact via technology and process innovation
toronto, ontario, canada
Website:
kpmg.com
Employees:
184040
Greg Charles Work Experience Details
  • Kpmg
    Principal
    Kpmg Apr 2014 - Present
    Dual-focused role serving as a national technology partner on large-system implementations, including quality assurance partner, and leading the State of Florida Account. ►Account LeadershipRevitalized State of Florida account go-to-market strategy to better align firm capabilities with client challenges and issues. Gained competitive advantage by shifting KPMG’s role from order taker to advisor and advocate. ►Market ExpansionExpanded presence in southeast U.S. market, focusing on creating go-to-market strategy and initiatives, domain reaches, and external partnerships parallel to firm’s strengths. Formalized sales pursuits and coordinated across service lines, balancing talent resources with market opportunities.►Technology Project Management Executive member of Project Management Offices (PMO) on large-scale, complex, multi-vendor projects. Drove projects to successful completion on time and within budget, with a keen focus on building high performing teams, developing trusted advisor relationships with client executives, driving engagement financial performance, and facilitating quality execution and delivery. ►Quality AssuranceMonitored large state implementation projects, assessing actual performance against planned, quality of work, soundness of solution, client relationships, and overall project standing. Developed review standards and processes, reporting criteria schedule, monitoring metrics, and mitigation strategies.
  • Deloitte Consulting
    Principal
    Deloitte Consulting Jun 1998 - Mar 2014
    Led and managed Deloitte’s Labor and Employment (L&E) practice and P&L within the Health and Human Services (HHS) domain, driving multimillion-dollar information systems and process improvement projects. ►Business DevelopmentDeveloped pursuit approach, win themes, and differentiators that doubled Deloitte’s L&E practice revenues in three years. ►Program ManagementLed implementations of statewide systems including State of Ohio’s UI Benefits System transforming the program to top-ranked status by U.S. Department of Labor, earning Ohio, Best State Award for Payment Accuracy and Timeliness. ►Intellectual Capital DevelopmentEstablished strategic approach and roadmap for complex statewide technology transformation projects. Led initiative to develop/implement methodology across multiple projects to address risk and assess health of projects, including implementation readiness. ►Talent ManagementOversaw recruiting and development efforts to find and retain top talent in competitive talent market. Scouted new graduates and experienced professionals to create high performing teams and nurture the next generation of consulting leaders in the public sector and technology practices.

Greg Charles Skills

Management Consulting Business Process Improvement It Strategy Program Management Business Intelligence Business Transformation Project Management Change Management Business Process Requirements Analysis Leadership Interpersonal Communication Leadership Development Team Building Project Portfolio Management Business Strategy Business Development Stakeholder Engagement Project Management Office Business Analysis Strategic Planning Management Cross Functional Team Leadership Software Project Management Integration Governance Sdlc Business Process Re Engineering Consulting Risk Management P&l Management Business Acumen And Analytical Skills Customer Relationship Management System Implementations Analytics Business Process Design Competitive Analysis Recruiting Executive Management Mentoring Go To Market Strategy Account Management Quality Assurance Vendor Management Enterprise Software Organizational Development Relationship Building Digital Transformation Cloud Applications Intellectual Capital Devops

Greg Charles Education Details

Frequently Asked Questions about Greg Charles

What company does Greg Charles work for?

Greg Charles works for Kpmg

What is Greg Charles's role at the current company?

Greg Charles's current role is Public Sector & HHS Consulting Leader. Transforming services and improving impact via technology and process innovation.

What is Greg Charles's email address?

Greg Charles's email address is gc****@****tte.com

What schools did Greg Charles attend?

Greg Charles attended Asbury University, University Of Central Florida.

What skills is Greg Charles known for?

Greg Charles has skills like Management Consulting, Business Process Improvement, It Strategy, Program Management, Business Intelligence, Business Transformation, Project Management, Change Management, Business Process, Requirements Analysis, Leadership, Interpersonal Communication.

Who are Greg Charles's colleagues?

Greg Charles's colleagues are Aadarsh Parjapat, Mitali Singh, Aaron Woolsey, Simranjit Kaur, Jose Roberto Silva Filho, James Pruzina, Kathy Unger.

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