Rob Gregg Email & Phone Number

Mclean, Virginia, Us

Nashville, Tennessee, Us

Washington, District Of Columbia, Us

Reporting to the Chief Revenue Officer, this position encompassed all aspects of managing and growing the business relationship with our clients. Responsible for leading a team of client partners in building long lasting client relationships and unlocking value that results in expansion of wallet share and client satisfaction. Consistently delivered 96% client retention rate. Voted best in KLAS in 2021, our inaugural year participating in KLAS survey.Collaborated with global delivery teams to design & deliver solutions for health system and physician clients.

Washington, District Of Columbia, Us

Washington, District Of Columbia, Us

Columbus, Georgia, Us

SMS (later acquired by MSN Healthcare Solutions)-Partnered with physician clients to aide in capturing revenue improvement opportunities. Met monthly with physician clients to evaluate practice financials, accounts receivables insights, identify areas of practice improvement and develop process solutions for physicians and staff.-Led new logo transition team responsible for onboarding new physician practices. Sold revenue cycle management, practice management, accounts receivable management, and consulting services to physician groups. -Sold, implemented and trained physician clientele and staff on RIS/Patient scheduling software which added efficiences to front office processes and improved overall practice operations. -Led initiative to leverage global human resources as a cost containment strategy. -Partnered with finance team to create employee incentive program tied to company EBITDA, which greatly improved employee morale and buy-in. -Led transition from paper coding system to computer assisted coding program that enhanced coder productivity and led to the reduction of annual contract labor costs in excess of $1M dollars.