HR Business Partner:* Providing employees at the Operations and Maintenance Divisions with Human Resources support services across all program areas, including Benefits, Health and Wellness, Classification and Compensation, Recruitment and Selection, Organizational Development and Training, Retirement Services, Employee Relations, and other agency-wide programs.  * Interpreting and implementing HR procedures, policies, and best practices. HR Division Partner evaluates various needs at the divisions. * Working with division management to serve as a liaison and serve as an advisor to business leaders, helping them navigate the complexity of building, retaining, and growing their teams. Proposing and leading programs such as performance acceleration, internal mobility, career planning, recognition programs, etc.  * Working with VTA’s HR management to determine current HR needs. Working with HR units to help implement goals set by upper management by analyzing trends and metrics in partnership with the HR group to develop solutions, programs, and policies, ensuring a strong understanding of laws and regulations to help the company stay in compliance, staying current on HR trends to develop solutions using current best practices in the field.
* Creating strategic ways to improve the relationship between the company’s leadership and its employees by evaluating strategies to engage employees and improve employee morale in effort to increase productivity and retention.
* Identifying training needs for employees at the divisions and participating in evaluating and monitoring of training programs to ensure success. Following up to ensure training objectives are met.* Working closely with Employee Relations and Office of Civil Rights to resolve complex employee relations issues. Conducting effective, thorough, and objective investigations.

Recruitment & Selection

Hired on as a VTA employee - Recruitment & Selection

Recruitment & Selection ○ Mainly handling Extra Help/ Temporary positions processes where I am the liaison for the agencies, hiring managers & contracts department○ Solely in charge of the SEIU Union bid process/ recruitment steps○ Leading full cycle recruitments for Technology, Accounting & Finance, HR, Engineering, Contracts Administration,Claims/Risk Department,Procurement, Operations, Planning/Programming, Public Communication, Office of BusinessDiversity Program, Customer Service & Bart Phase II Project positions○ SAP database entering & reporting○ Reviewing & analyzing existing or proposed policies, procedures, systems, management and personnel activities &advising on their impact & makes recommendations for changes○ Developing & analyzing quantitative data for management control & evaluation purposes - promotions & salary settingadjustments○ Preparing & presenting factual & statistical data & making recommendations in written, graphic & oral form○ Preparing reports, correspondence & a variety of written materials○ Maintaining accurate records, files & databases○ Preparing job postings, advertisements & other recruitment materials○ Screening applications for qualifications & guiding candidates through onboarding processes○ Coordinating, designing & administering job-related selection procedures○ Preparing new or modified job analysis documents & class descriptions, scope of work for Extra Help positions○ Providing human resources information to employees & other organizations○ Interpreting & implementing applicable rules, regulations, & procedures○ Assisting team in compiling material for grievances & arbitrations○ Representing VTA at job fairs, other public events & outreach events○ Assisting in performing outreach to encourage participation by underrepresented groups

HR Administration:- Assisting with HR functions & on-boarding new employees- Assisting employees with benefit questions & open enrollment- Conducting new employee orientation- Training new employees- Writing job descriptions & posting online- Screening incoming resumes & phone screening potential candidates- Coordinating phone & onsite interviews- Co interviewing with hiring manager with onsite interviews & exit interviewsAccounting:- Managing all aspects of bookkeeping (solely managing AP & AR daily)- Generating invoices & account statements & submit to customer- Maintaining AR files & records- Producing financial reports to reconcile AR weekly- Preparing, posting, & recording customer payments & transactions related to AR.- Investigating & resolving any customer discrepancies and drafting correspondence for standard past-due accounts & collections, identifying delinquent accounts by reviewing files, & contacting delinquent account holders to request payment.- Sending bill reminders- Keeping track of all payments & expenditures, including payroll, purchase orders, invoices, etc.- Sorting coding & three way matching invoices with purchase orders & packing slips- Creating, processing & verifying expense reports - Paying vendors by scheduling pay checks; generally responding to all vendor enquiries regarding finance & investigating discrepancies by reconciling vendor accounts- Preparing analyses of accounts & producing weekly reports- Providing supporting documentation for audits- Completing sales tax & property tax forms- Data entry & reconciliations- Managing bank & GL reconciliations- Performing month-end closing- Maintaining credit card receipts & transactions- Thoroughly reviewing employee corporate & purchasing card transactions, analyzing spending trends, & consulting with employees on transactions to generate a detailed report on spending patterns & policy exceptions- Purchase Order & Vendor Management- Tracking inventory

○ In charge of recruitment efforts such as attracting, recruiting, selecting, hiring, training and retaining effective team talent to meet staffing requirements & guest service standards & ensuring policies and procedures implementation.○ Managed a multi-disciplinary team of 30+ staff and mentoring/ building relationships with employees. In charge of creating employees schedules, and resolved any employee conflicts○ Maintained administrative, financial and personnel records/ data entry.○ Interacted with customers & ensuring the delivery of a high level of quality customer service.○ Quality assurance control: monitoring quality of food and ensuring compliance to health and safety regulations.○ Advised customers, resolving complaints and ensuring customers experience excellent service○ Providing coaching and feedback to team and managers on team stations, products, processes and policies○ Assumed accountability for the restaurant profit & loss management by implementing marketing strategies, following cashcontrol & security procedures, maintaining inventory/ stock management, managing labor, & reviewing financial reporting toenhance restaurant results○ Prepared & interpreted financial & operational reports & schedules, analyzing data & developing solutions to ensureoperating goals are achieved○ Ensured timely implementation, training & ongoing execution of all corporate initiatives & marketing promotions○ Developed Restaurant Managers & hourly employees through corporate training programs, individual development plans &assignments; Providing coaching & constructive feedback to employees as needed○ Developed & executed the local store marketing plan to build relationships with civic, business, school, & professional organizations to drive sales and guest counts

○ Greeted and received customers in a welcoming manner and responded to customers' questions.○ Helped packing up and closing of the store in June