Focus on Lean, Change and Transformation within Financial Services. Recent assignments in banking and insurance, using the 5 lens approach, plus executive coaching.

Heading the deployment and implementation of the LEAN Transformation Programme for 7,500 employees across 47 countries in EMEA,

Responsible for business leadership & operational control across 5 operating insurance companies• Appointed as Executive VP, overseeing operations in Japan & Korea, premium income US$8.5bn• Focused on spearheading a major planned investment to rejuvenate the business & boost revenue• Control of all service delivery, including contact centres, operations, IT, facilities and procurement• Spearheaded business change, transformation and programme management across the business• Headcount remit for a total staff of 15,000+, with both intermediated agency and direct marketing• Planned the business integration of Fuji Fire & Marine into the Group, following 100% acquisition• Successfully ran the local incident management team from the start following the Tsunami in 2011

Responsible for all aspects of P&L business leadership, driving revenue growth and profitability • Appointed as Country Mgr for Chartis general insurance operations in Malaysia, income RM500m+• Designated as ‘Responsible Person’ for Central Bank Regulator engagement, ensuring compliance • Leadership, management and motivation of a total staff headcount of over 500+ staff in 15 offices• Oversaw distribution via brokers, an internal agency sales force and direct marketing operations• Successfully exceeded budget, premium and profitability in both years, achieving ambitious targets

Responsible for leading business turnaround of a failing entity with 50% staff turnover on arrival• Appointed as Country Manager for AIG’s general insurance operations, based in Auckland, NZ• Full P&L remit for income of NZ$130m, leading and managing a staff of 90+ multi-location staff• Oversaw main distribution via professional intermediaries for commercial business, MGAs & banks• Successfully restored business reputation and managed the business during the AIG financial crisis

Responsible for Profit Centre management and leadership, including operational control and P&L• Appointed as Senior Vice President within AIG UK, P&L leadership of 4 personal lines businesses • Headed-up the newly-established Private Client Group, total premium income generated of £90m+• Leadership, management and motivation of a multi-functional team of 40+ staff across the business