Have led the growth of the Philippines based Implementation team size from 2 to 5. Introduced fundamental project management tools and processes, which were lacking when I joined. Provide guidance, best practices and behavioral leadership to the team. Provide updates and dashboards regularly to the Executive team.Partner with Sales team on scoping discussions with potential clients.Lead for engagements in new geographies, including Dominican Republic and Portugal.Engagements include RPO, BPO, Staffing Companies, across varied industries.

Reviewed and updated all organizational human resource policies and Employee Handbook as many were incorrect or out-of-date. Ensured all policies were in compliance with state and federal law while maintaining zero unemployment insurance judgements.Led project management of moving to new building. Built project plan, timelines, coordinated with stakeholders and provided regular communications. Move is still in process.Led and coordinated online auction for yearly fundraiser in lieu of live event due to Covid-19. Surpassed our fundraising goal. Collaborated with all management to identify trainees’ needs, obstacles, readiness for employment to steer them toward new careers.

The Operational Excellence team supported all RPO programs, partnering with operational leaders to identify continuous improvement projects. Once a project was identified, project plans, timelines and activities were built out and executed. In essence an in-house PMO for all recruitment programs.Lead global project management SME for the implementation of new RPO clients. Built, reviewed and/or approved all project planning, scope management, milestone identification and project schedules (MS Project)Successfully implemented AGS' first Total Talent (RPO & MSP) program for a national hotel chainContinually partnered with multiple internal departments to drive project success, including: Technology, Business Analytics, Finance, HR, Operations (Domestic & Global), Invoicing/Accounts Receivable, Training, Business Development, Solutions Design, and others as neededManaged, coached and provided guidance to 6 direct reports. All direct reports consistently received high praise and feedback from key partner stakeholders.

Led the global project management/implementation for a new global RPO client. Utilized an overlapping, multi-phase/regional approach that included travel to Switzerland, China, South America and multiple US locations. Timelines and and budgets were both met despite at times significant challenges to the original agreed upon scope of support.Created and stayed within all budgets for assigned projectsManaged a team of 4-5 direct reportsA direct report won the 2019 Q1 Shared Services award for outstanding performanceA direct report was nominated for the 2018 All Year Shared Services award for outstanding performanceAwarded incentive trip for 2019Awarded incentive trip for 2018

At its most basic, implementation is about starting from nothing and turning it into "something." I do this by:-Led cross-functional work stream leads for RPO, MSP and SOW implementations. Ultimately responsible for the success of all aspects of an implementation.-Act as a consultant and partner to client stakeholders in order to establish the highest levels of trust and project success.-Diligently worked to understand clients' needs and changing organizational realities in order to identify changes required to proposed solutions and create better ones.-Drive the partnership by guiding client stakeholders to collaborative decisions in order to achieve best-in-class implementations and operational delivery.Additionally being added to the AGS implementation team as an RPO SME, I led a team to review and revise all RPO implementation documentation.

Oversee all operational and P&L activities for multi-million dollar field staffing organization. -Revised department structure to provide advancement opportunities not previously available within the organization. -Identified technological advancements and implemented to increase effectiveness and efficiency of the team. -Utilized financial acumen to increase operating margin. -Integrated an external MSP staffing group into the established recruiting group to offer additional services for our internal and external clients.-Instituted business reviews with account teams to review successes, identify concerns and plan for future activity

Lead senior account manager for multiple national accounts, overseeing all aspects of recruitment programs including service delivery, profitability and client satisfaction. Move large consumer goods client from one-time recruitment project to a long-term partner via service delivery, innovative recruitment strategies, and collaboration with internal operational support teams.

Led the implementation of 5 RPO programs, which included building recruitment processes, associated documents and teams from scratch. Ensured all training, billing and reporting processes were identified and built. Additionally was the lead project manager for global OCG Dashboards. Collaborated with key stakeholder to identify and build project plan, key milestones and implementation process.Finally, team member or lead on multiple CWO/MSP implementations which included supplier identification and transition, VMS implementation and staff training.

Manage initiatives that will impact our global operations. Activities include identification and evaluation of global and regional ATS tools (APAC, EMEA, Americas); RPO SME for global Google Apps implementation; implementation manager for industry-leading sourcing CRM tool.

Supported a significant RPO expansion as our largest client went through a large-scale acquisition. Collaborated with RPO leadership to create a go-forward RPO model to support the expansion. Pitched to and reached agreement with client leadership. Managed process creation, documentation, and implementation for new client sites.

Manage recruiters and administrative staff supporting GE Money exempt-level positions.Grew team from 6 to 16, effectively reducing competing vendors presence.Won Kelly/HRfirst 2006 Highest Gross Profit Growth Year-Over-Year award.Won Kelly/HRfirst 2006 Highest Contribution Growth Year-Over-Year award.

Directed activities and provided guidance to Talent Management team, which included HR coordinators, sourcing specialists and recruitment managers, which brought in over $6 million in 1st year new-hire labor for 2003 and $9 million in 1st year new-hire labor for 2004. Maintained budget and P&L on all project implementations. Tracked and created ROI metrics for multiple clients, clearly identifying cost-savings and win-win outcomes.

Managed cross-functional teams (e.g., assessors, software developers, candidate coordinators, junior consultants, 3rd party test vendors, etc.) to guarantee successful project implementations and results.Developed and implemented multiple selection systems and their components that included, but was not limited to: Competency Modeling, Sourcing/Recruiting; Pre-screening; Testing; Simulations; Final Interviewing; Validation.