Richard Gugas Email & Phone Number

Manchester, England, Gb

Manchester, England, United Kingdom

Product and Pricing lead for the implementation of UMAX365 at SEFE

London

• Supported the creation of the Capability Model for European RES B2B Business• Managed vendor selection through to contracting of preferred vendor for SAAS B2B Meter-to-cash systems in Germany & NL and supported subsequent design & system implementations through to go-live.• Supported Dutch B2B business in acquisition of “Licence B”, a regulatory requirement enabling participation in SME B2B gas market.• Shaping and Framing of business opportunities into fully costed and scoped… Show more • Supported the creation of the Capability Model for European RES B2B Business• Managed vendor selection through to contracting of preferred vendor for SAAS B2B Meter-to-cash systems in Germany & NL and supported subsequent design & system implementations through to go-live.• Supported Dutch B2B business in acquisition of “Licence B”, a regulatory requirement enabling participation in SME B2B gas market.• Shaping and Framing of business opportunities into fully costed and scoped work packages for delivery by Portfolio teams. Show less

Manchester, United Kingdom

London

~ Analysis and design to facilitate the separation of the Embedded Generation business from Gazprom Energy Retail into Gazprom Marketing and Trading.~ Delivered a signed off capability matrix, target operating model, roadmap of strategic activities and specific system enhancements to enable the transition.

Manchester

- Pricing lead on configuration and implementation of Dynamics AX based CRM (UMAX) to replace existing legacy B2B retail & trading systems- Facilitation of workshops with Business, design documentation creation and sign off, working with 3rd party vendors, issue analysis and test preparation / execution, UAT management

Leeds, United Kingdom

SMART Programme- Requirements capture, documentation and analysis to support design for final capability release of SMART programme- Facilitation of workshops with Business, high level design documentation creation and sign off, working with 3rd party suppliers, portfolio data analysis via SQL

Manchester, United Kingdom

- Configuration and implementation of Dynamics AX based CRM MECOMS for clients in UK and Europe- Customisation of out of box MECOMS product for UK Gas and Electricity markets, implementing changes to support standard UK processes (COS, COT, COP, DD functionality, DAP, TRAS)

Manchester, United Kingdom

- Working as a BA responsible for delivering a new Retail Energy Trading system for Gazprom’s UK & European Power and Gas B2B businesses (requirements elicitation, workshop facilitation, production of requirements & functional specifications)- Implementation of system and process changes within Gazprom Energy to support EMR (Electricity Market Reform)

Leeds, United Kingdom

• Working as part of the Field and Asset Management workstream helping define the high level business requirements for the enduring smart design.

• Requirements capture and documentation using Agile methodology for multiple projects delivering system changes to improve sales process effectiveness using Salesforce CRM application.• Stakeholder management at all levels (business and project sponsor, business lead, field based sales staff, back office administrative staff).• Facilitating workshops, brainstorming, and documentation of requirements using Caliber for solution design.

• Managing team responsible for capturing and specifying of requirements for a system (STRUMS) to manage 30+ long term structured gas contracts.• Analysis and documentation of complex contract rules regarding nomination, delivery and pricing of bulk gas purchases.• Production of detailed BRS for 3rd party and off shore developers to build from.• Workshop facilitation with business to understand requirements based on contracts and operational practice.• Gap analysis to identify… Show more • Managing team responsible for capturing and specifying of requirements for a system (STRUMS) to manage 30+ long term structured gas contracts.• Analysis and documentation of complex contract rules regarding nomination, delivery and pricing of bulk gas purchases.• Production of detailed BRS for 3rd party and off shore developers to build from.• Workshop facilitation with business to understand requirements based on contracts and operational practice.• Gap analysis to identify differences between contract terms and operational practice to produce consolidated view of required functionality.• Stakeholder management of business users to determine unified view of requirements when conflict arises.• Development of test scenarios / cases based on requirements to ensure integrity of delivered system.• Captured and documented requirements through workshops and interviews with business, and attendance at working group meetings. Show less

• Provision of business analysis to BGB IS department. Acted as interface between the business and IS, translating high level business requirements into detailed specifications for solution estimate and design by third party developers.• Captured and documented requirements through workshops and interviews with business, and attendance at working group meetings.• Impact assessment of priority change requests to understand complexity of change and impact on systems and business… Show more • Provision of business analysis to BGB IS department. Acted as interface between the business and IS, translating high level business requirements into detailed specifications for solution estimate and design by third party developers.• Captured and documented requirements through workshops and interviews with business, and attendance at working group meetings.• Impact assessment of priority change requests to understand complexity of change and impact on systems and business processes.• Problem solving to develop alternative solutions where business requirements are undeliverable due to constraints on systems, processes, budget or timescales.• Acted as interface between key business stakeholders and IS, resolving issues relating to conflicting requirements and delivery timescales.• Managed changes through to implementation, co-ordinating delivery of service or product against timescales and to budget, following change process and ensuring business sign off and finance approval. Show less

Nov 06 to Jan 08 - Data Cleansing Manager (Client: Npower)• Responsible for management of data cleansing activities to support high profile migration of circa 5M electricity and gas customers across multiple billing systems onto a single unified platform.• Acted as interface between technical team and business community to ensure accuracy and fitness for purpose of migrated data within required timescales.• Analysis via Oracle SQL / TOAD of large complex data sets to… Show more Nov 06 to Jan 08 - Data Cleansing Manager (Client: Npower)• Responsible for management of data cleansing activities to support high profile migration of circa 5M electricity and gas customers across multiple billing systems onto a single unified platform.• Acted as interface between technical team and business community to ensure accuracy and fitness for purpose of migrated data within required timescales.• Analysis via Oracle SQL / TOAD of large complex data sets to support resolution of data quality issues.• Day to day management of 15 data cleansing staff based on multiple remote sites.• Portfolio reconciliation of approx 2M customer accounts against Xoserve information to ensure accuracy and consistency of migrated data.• Management reporting of progress, chairing weekly update teleconferences and escalation of issues.• Use of Mercury Quality Centre to track and manage defects through to resolution. Show less

- Worked as Test Manager co-ordinating and managing UAT / SIT of a system (Ellipse) supporting a new business in the gas connections industry. Responsible for co-ordinating test activities with 3rd parties, progress reporting, defect resolution and day-to-day management of 5 man test team.- Executed and managed a 6 month project reviewing the end-to-end processes involved in the provision of Meter Operator services. - Mapped “As is” process, collated and analysed supporting data… Show more - Worked as Test Manager co-ordinating and managing UAT / SIT of a system (Ellipse) supporting a new business in the gas connections industry. Responsible for co-ordinating test activities with 3rd parties, progress reporting, defect resolution and day-to-day management of 5 man test team.- Executed and managed a 6 month project reviewing the end-to-end processes involved in the provision of Meter Operator services. - Mapped “As is” process, collated and analysed supporting data to identify process inefficiencies.- Gathered and specified customer requirements for an automated work management system for an internal client. Solution removes manual and paper based processes, allowing optimised scheduling of field-based work via a UK wide wireless network.- Lead Analyst on project to deliver major MOP system (provided by Wheatley Associates) upgrade to support changes under high profile commercial contract. Managed integration testing with external client, ensuring management sign-off and achieving go-live targets.- On site FAT with Wheatley Associates to assist with identification and resolution of defects in development of MOP software.- Liaised with 3rd party software developers to co-ordinate delivery of system upgrades into test and production environments. Show less

I worked for Engage Consulting for 3 years as a Senior Consultant, during which time I had multiple roles across various clients in the Utilities industry.

- Designed test strategy and managed test execution for end-to-end testing of PARMS performance monitoring software used industry wide. - Development of test scripts and test execution. Creation of test documentation and utilities to verify accuracy of end-product.- Ensured product was fit for purpose and achieved required level of accuracy to support calculation of liquidated damages for all Suppliers in the UK electricity market.

- Provided on-going direction, support and guidance to client on how to improve their performance in the competitive Non Half Hourly Electricity market.- Performed analysis of complex failed instructions (D0023s) to determine route cause for under performance at final settlement. - - Provided guidance to assist in issue resolution in line with industry best practice.- Applied expert knowledge to ensure compliance with industry obligations regarding data quality and… Show more - Provided on-going direction, support and guidance to client on how to improve their performance in the competitive Non Half Hourly Electricity market.- Performed analysis of complex failed instructions (D0023s) to determine route cause for under performance at final settlement. - - Provided guidance to assist in issue resolution in line with industry best practice.- Applied expert knowledge to ensure compliance with industry obligations regarding data quality and operational performance. Show less

- Designed, built and implemented a robust document management system enabling the client to guarantee the integrity of its legal document asset register.- Utility allows secretarial function to support Legal department with the provision of accurate information in a timely manner, reducing time lost due to ineffective and inaccurate asset tracking.- Gathered user requirements, specified design, formulation of test scripts and test execution.- Provided post… Show more - Designed, built and implemented a robust document management system enabling the client to guarantee the integrity of its legal document asset register.- Utility allows secretarial function to support Legal department with the provision of accurate information in a timely manner, reducing time lost due to ineffective and inaccurate asset tracking.- Gathered user requirements, specified design, formulation of test scripts and test execution.- Provided post implementation support and training for end users. Show less

- Specified, developed and implemented an automated utility to assist in the processing and analysis of the D0041 (Supplier Purchase Matrix) necessary to determine headline settlement performance figures and identify potential issues.- Utility significantly reduced resource requirements for the production of management reports and as a result was rolled out across the company as the de-facto analysis tool.- Time taken to produce weekly reports reduced from over 3 days to less… Show more - Specified, developed and implemented an automated utility to assist in the processing and analysis of the D0041 (Supplier Purchase Matrix) necessary to determine headline settlement performance figures and identify potential issues.- Utility significantly reduced resource requirements for the production of management reports and as a result was rolled out across the company as the de-facto analysis tool.- Time taken to produce weekly reports reduced from over 3 days to less than 1.- Provided post implementation support and training for end users. Show less

- Provided on-going direction, support and guidance to client on how to improve their performance in the competitive electricity market.- Lead Analyst on Settlement Performance Improvement project. Performed analysis and review of “As is” systems and processes to determine route cause for under performance at final settlement.- Collaborated with external agents to perform sample MPAN analysis to identify root cause of issues. Results were used to determine portfolio wide fixes… Show more - Provided on-going direction, support and guidance to client on how to improve their performance in the competitive electricity market.- Lead Analyst on Settlement Performance Improvement project. Performed analysis and review of “As is” systems and processes to determine route cause for under performance at final settlement.- Collaborated with external agents to perform sample MPAN analysis to identify root cause of issues. Results were used to determine portfolio wide fixes assisting Supplier to increase percentage of energy settled on actual readings.- Provided training to staff to increase their understanding of industry and issues. Show less

• Undertook day-to-day management for changes to Pool developed software (ISRA, NHHDA and EAC/AA), as lead analyst.• Co-ordinated acceptance testing with market participants and 3rd party software developers.• Drafted and obtained authorisation for changes to Pool Legal Framework documentation, including Service Lines and Agreed Procedures.• Electricity Pool representative on various industry expert groups, including the Data Transfer Service User (DTS) Group and Flow… Show more • Undertook day-to-day management for changes to Pool developed software (ISRA, NHHDA and EAC/AA), as lead analyst.• Co-ordinated acceptance testing with market participants and 3rd party software developers.• Drafted and obtained authorisation for changes to Pool Legal Framework documentation, including Service Lines and Agreed Procedures.• Electricity Pool representative on various industry expert groups, including the Data Transfer Service User (DTS) Group and Flow Version Numbering working group. Actively participated in discussions and formulation of new policies.• Drafted and reviewed papers to various industry bodies and committees (TS2, PEC, and Ofgem) to obtain approval for key decisions in development work Show less