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Gursimran R. Email & Phone Number

Team Manager I - Client Service and Success at GAIN Credit
Location: New Delhi, Delhi, India 6 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
GAIN Credit
Role
Team Manager I - Client Service and Success
Location
New Delhi, Delhi, India
Company size
214 employees

Who is Gursimran R.? Overview

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Quick answer

Gursimran R. is listed as Team Manager I - Client Service and Success at GAIN Credit, a with 214 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Gursimran R..

Gursimran R. previously worked as Supervisor I - Client Service and Success at Gain Credit and Supervisor I - Client Service & Success at Gain Credit. Gursimran R. holds Master Of Business Administration - Mba, Banking And Finance from Narsee Monjee Institute Of Management Studies (Nmims) Navi Mumbai.

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Profile bio

About Gursimran R.

A vigilant and insightful individual with a strong background in customer complaint evaluation along with solid knowledge of handling reviews of purchases and receipts. Hands-on experience in analysing and processing fraudulent and dispute related activities on Debit cards, Credit cards and online transactions through Quick Pays and Direct Deposits. Exceptionally well-versed in monitoring customer and transactional records, aimed at identifying unauthorized transactions, and fraudulent accounts. Trained thoroughly with VISA and MASTERCARD regulations for Fraudulent and Dispute Activities. Continuously thriving to streamline and improve processes, enhance productivity, implement new techniques and manage large account volumes without compromising service or quality.

Current workplace

Gursimran R.'s current company

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GAIN Credit
Gain Credit
Team Manager I - Client Service and Success
New Delhi, DL, IN
Website
gaincredit.com
Employees
214
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6 roles

Gursimran R. work experience

A career timeline built from the work history available for this profile.

Team Manager I - Client Service And Success

Gain Credit

New Delhi, Dl, In

Supervisor I - Client Service And Success

Gain Credit

New Delhi, Dl, In

Supervisor I - Client Service & Success

Gain Credit

Noida, Uttar Pradesh, India

Supervisor - Complaint Operations

Gain Credit

Noida, Uttar Pradesh, India

1. Supervise and conduct thorough review of inbound non-voice transactions, use policy / apply logic to decide further actions and log the systems accurately with complete information.2. Handle and provide resolution to affordability, non-affordability and fraud related complaints directly from customer as well as from Financial Ombudsman Service and other Claims Management Companies.3. Ensure compliance with risk management strategies, plans and activities.

May 2021 - Apr 2022

Fraud Prevention Analyst

Jpmorgan Chase & Co.

Bengaluru Area, India

1. Served as a fraud advisor to US bankers, advising them about how to deal with fraud in accordance to all regulatory and departmental practices and procedures (Reg CC, Reg E)2. Prevented fraud amounting to approximately USD 2.5M annually by outsorting suspicious checks, online transactions and SBA loan (Small Business Administration)3. Dealt with online transactions through Quick Pays and Direct deposits and making sure that fraud transactions do not hit the customers by contacting the paying bank and determining the source of transaction thus preventing fraud on customer account.4. Optimized existing fraud management processes and procedures (Eg: Reduced complexity in authenticating customers who otherwise couldn't be authenticated by standard authentication protocols.5. Had the authority to make objective decisions about accounts and, as a result, limit or close accounts in the bank's best interests.6. Meticulously and succinctly documented account activities in order to monitor customer history, and familiar with resources like Lexis Nexis, LAD, and Excel.7. Engaged in direct and written communication with both external and internal consumers to determine the severity of fraud.

Sep 2018 - May 2021

Client Support Specialist

Aon

Gurgaon, Haryana, India

1. Follow communication and reports regarding process service level and performance status to teams and stakeholders on daily basis whilst helping new executives with call barging and domain specific knowledge and data.2. To converse with our colleague clients of AON/Alight and handle their Retirement Savings (401K), Health and Welfare, Payroll and Workforce Administration specific to US, Puerto Rico & Canada.

Jun 2017 - Jul 2018
Team & coworkers

Colleagues at GAIN Credit

Other employees you can reach at gaincredit.com. View company contacts for 214 employees →

MR Madhuvarshini R Madhuvarshini R Colleague at Gain CreditCoimbatore, Tamil Nadu, India View → DM Dheen Mohamed Dheen Mohamed Colleague at Gain CreditTamil Nadu, India View → VP Vishnu Priya Gomatam Vishnu Priya Gomatam Colleague at Gain CreditChennai, Tamil Nadu, India View → VS Vignesh Sivakumar Vignesh Sivakumar Colleague at Gain CreditChennai, Tamil Nadu, India View → MV Mary Visuvasam Mary Visuvasam Colleague at Gain CreditChennai, Tamil Nadu, India View → GS Gopalakrishnan Sethuraman Gopalakrishnan Sethuraman Colleague at Gain CreditChennai, Tamil Nadu, India View → MK Mayur Koli Mayur Koli Colleague at Gain CreditPune, Maharashtra, India View → AR Anil Rawat Anil Rawat Colleague at Gain CreditGurgaon, Haryana, India View → GS Gunvakta Soni Gunvakta Soni Colleague at Gain CreditDelhi, India View → ZB Zack Boy Zack Boy Colleague at Gain CreditDar Es-Salaam, Dar Es Salaam, Tanzania, United Republic Of View →
2 education records

Gursimran R. education

FAQ

Frequently asked questions about Gursimran R.

Quick answers generated from the profile data available on this page.

What company does Gursimran R. work for?

Gursimran R. works for GAIN Credit.

What is Gursimran R.'s role at GAIN Credit?

Gursimran R. is listed as Team Manager I - Client Service and Success at GAIN Credit.

Where is Gursimran R. based?

Gursimran R. is based in New Delhi, Delhi, India while working with GAIN Credit.

What companies has Gursimran R. worked for?

Gursimran R. has worked for Gain Credit, Jpmorgan Chase & Co., and Aon.

Who are Gursimran R.'s colleagues at GAIN Credit?

Gursimran R.'s colleagues at GAIN Credit include Madhuvarshini R, Dheen Mohamed, Vishnu Priya Gomatam, Vignesh Sivakumar, and Mary Visuvasam.

How can I contact Gursimran R.?

You can use AeroLeads to view verified contact signals for Gursimran R. at GAIN Credit, including work email, phone, and LinkedIn data when available.

What schools did Gursimran R. attend?

Gursimran R. holds Master Of Business Administration - Mba, Banking And Finance from Narsee Monjee Institute Of Management Studies (Nmims) Navi Mumbai.

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